Pep Boys

(444 reviews)

Auto Repair Stations California San Bernardino County Hesperia Bear Valley Road

San Bernardino County . California

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Reviews

+1 760-949-2430
pepboys.com
16349 Bear Valley Rd, Hesperia, CA 92345, USA

Operating Hours

Monday 8:00 AM - 7:00 PM

Tuesday 8:00 AM - 7:00 PM

Wednesday 8:00 AM - 7:00 PM

Thursday 8:00 AM - 7:00 PM

Friday 8:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 9:00 AM - 6:00 PM

Pep Boys Introduce

Pep Boys is a trusted name in auto repair and maintenance, serving the residents of Hesperia, CA for years. Known for its wide range of services including oil changes, brake repairs, tire replacements, and diagnostic testing, Pep Boys has established itself as a reliable destination for all your vehicle care needs.

Located at 16349 Bear Valley Rd, Hesperia, CA 92345, this full-service repair center is conveniently open from Monday to Saturday with extended hours on Sundays. Their commitment to customer satisfaction is evident in their quick service turnaround times and friendly staff.

Comprehensive Services: Oil changes, tire rotations, brake repairs, transmission services, and more.
Extended Hours: Open on weekends to accommodate busy schedules.
Quick Service: Same-day appointments available for minor repairs and routine maintenance.

CUSTOMER FEEDBACK: Pep Boys has received mixed reviews from its customers. Many appreciate the quick and efficient service, such as one customer who mentioned being in and out within 30 minutes for an oil change without an appointment. However, there have also been reports of issues with diagnostics and additional repair costs not clearly communicated.

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Pep Boys Location

Pep Boys Customer Reviews

Byron and the team here are fantastic! Yesterday they had me in and out for an oil change without an appointment in less than 30 minutes. Friendly, efficient, and reliable. I’ll be back!

Feb 08, 2025 · Callie Waldrep

I opted to have a repair done at Pep Boys on Bear Valley Rd in Hesperia because they were open on Sunday. I should have waited till Monday to take my vehicle to a reputable repair shop I trusted. The initial diagnosis was a leaking brake line. Parts weren't available. The vehicle was held hostage for 3 days till a part could be located. Once installed, of course additional repairs were necessary - sarcasm intended! I found the part for the additional repair for 74% less amd wasn't confident the repair was necessary. However, I couldn't drive the vehicle nor was I shown the failure. In reaching out to Pep Boys, no less than jumping through hoops and having to find a contact myself, the rep told me his decision was final and directed me to another Pep Boys shop for resolve because there was "a qualified mechanic at the Main St shop". Interesting! Apparently, there isn't a qualified mechanic for this repair at the Bear Valley Rd shop. Ultimately, an additional up-sale was not brought to my attn on the final invoice. The service mgr obviously denied hiding it in the laundry list of charges - purposely buried. Sketchy at the very least. Run don't walk away from any Pep Boys services!

Dec 22, 2024 · Paul Dampier

A tire pressure warning light came on in my car. I walked in and the manager, Byron immediately called a tech, Johnny to assist me. I pulled my car up to the bay. He checked and filled all 4 tires. That is absolutely 5 STAR service. Thank you Pep Boys for outstanding Customer Service.

Sep 30, 2024 · cheryl tindall

They fixed truck and gave me a new set of tires. Reasonable price and had it done when promised. I would recommend giving them a try. Pleasant employees.

Dec 18, 2024 · Kurt Anderson

We received outstanding service, and they will be our go to place for service on our vehicles from now on. They were very friendly, honest and fast. We were sent text message throughout the time that had our Honda to update us on what was happening. The price was great too. Overall it was just a good experience.

Jul 20, 2024 · Jake & Danelle Tess