Patriot Collision Center

Patriot Collision Center ico

(35 reviews)

Auto Repair StationsArizonaCoconino CountyFlagstaffEast Huntington Drive

Coconino County . Arizona

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 928-526-9262
  • www.patriotcollisionaz.com
  • 4000 E Huntington Dr, Flagstaff, AZ 86004, USA

Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Patriot Collision Center Introduce

In the aftermath of an unforeseen automotive incident, the primary concern for any vehicle owner shifts from daily commuting to the intricate process of restoring their damaged vehicle. This is where specialized facilities like

Patriot Collision Center

become indispensable. Operating distinctly within the broader

Auto Repair Stations

category, Patriot Collision Center is a dedicated auto body shop focused exclusively on rectifying structural and cosmetic damage resulting from collisions, hail, or other unfortunate events. This detailed introduction aims to provide local users with a comprehensive understanding of Patriot Collision Center, encompassing its operational environment, the specific services it offers, its distinguishing features, and any observable promotional information, drawing upon the operational practices and common offerings of leading collision repair facilities.

The

environment

of Patriot Collision Center is meticulously engineered to facilitate the complex and precise work of collision repair. Upon arrival, clients are typically greeted in a professional and empathetic reception area, where service advisors guide them through the initial assessment and insurance processes. This customer-facing space prioritizes comfort and clear communication. Beyond the reception, the workshop area is a testament to advanced automotive restoration. It is characterized by several distinct zones:
  • Diagnostic and Estimating Bays: Equipped with computer systems and diagnostic tools to accurately assess damage, including hidden structural issues.

  • Frame Straightening Bays: Featuring specialized frame machines that use laser-guided technology to restore a vehicle's chassis to factory specifications, a critical step for safety and alignment after a major impact.

  • Bodywork and Prep Areas: Where skilled technicians perform dent removal, panel repair or replacement, and meticulous surface preparation before painting.

  • Paint Booths: Climate-controlled, dust-free environments crucial for achieving a flawless, factory-quality paint finish, complete with advanced color-matching technology.

  • Assembly and Detailing Areas: Where the vehicle is reassembled, systems are checked, and a final thorough cleaning and detailing are performed before delivery to the customer.

Throughout these areas, strict adherence to safety protocols and a commitment to cleanliness and organization are paramount. The overall environment reflects a highly technical and detail-oriented operation, focused on precision and quality outcomes.

As a specialized entity within the

Auto Repair Stations

platform category, Patriot Collision Center offers a comprehensive array of

services

exclusively tailored to address collision and body damage. These services are designed to restore vehicles to their pre-accident condition, both structurally and aesthetically. Key services typically include:
  • Comprehensive Collision Repair: Handling all levels of damage, from minor scratches and dents to extensive structural damage requiring frame repair. This involves disassembling damaged parts, repairing or replacing components, and meticulous reassembly.

  • Frame and Unibody Repair: Utilizing advanced computer-aided measuring systems and hydraulic pulling equipment to restore bent or compromised frames and unibody structures to their original factory specifications, which is vital for vehicle safety, alignment, and performance.

  • Dent Removal and Repair: Offering various techniques for dent repair, including traditional methods that involve filling and painting, and

    Paintless Dent Removal (PDR)

    for minor dents where the paint surface is undisturbed, preserving the original finish.

  • Automotive Painting and Color Matching: Expert services to restore the vehicle's paint finish to its original condition. This includes precise color matching using sophisticated systems, applying primer, base coat, and clear coat layers within controlled paint booths to ensure a seamless and durable finish.

  • Bumper Repair and Replacement: Repairing or replacing damaged bumpers, which often absorb significant impact in collisions.

  • Auto Glass Repair and Replacement: Addressing chips, cracks, or shatters in windshields, side windows, and rear windows, often coordinating directly with insurance providers.

  • Panel Repair and Replacement: Meticulously repairing or replacing damaged exterior body panels, such as fenders, doors, hoods, and trunks.

  • Hail Damage Repair: Specialized techniques, often including PDR, to efficiently repair the numerous small dents caused by hailstorms.

  • Post-Repair Detailing: Ensuring that the repaired vehicle is thoroughly cleaned, polished, and detailed before being returned to the customer, leaving it looking its best.

  • Insurance Claim Assistance: A crucial service where the center works directly with insurance companies, providing estimates, managing approvals, and handling billing, significantly simplifying the process for the customer.

This specialized focus ensures that Patriot Collision Center possesses the expertise and equipment necessary for high-quality restoration.

Several significant

features

elevate Patriot Collision Center within the highly competitive auto body repair sector. A standout feature is often their

certifications and industry recognition

. Many reputable collision centers, including those named "Patriot Collision Center" in various locations, proudly hold certifications such as

I-CAR Gold Class

. This designation signifies that their technicians have undergone rigorous, continuous training to keep pace with evolving vehicle technologies and repair methods, ensuring high-quality and safe repairs. The use of

state-of-the-art repair technology

, including advanced frame machines, computerized measuring systems, and modern paint systems, ensures precision and factory-level restoration. Another key feature is their proactive approach to

insurance claim facilitation

. Patriot Collision Center often works as a preferred repair facility for numerous insurance companies, streamlining the claims process, advocating for the customer's best interests in terms of parts quality (e.g., advocating for OEM parts), and managing the necessary paperwork.

Commitment to customer satisfaction

is paramount, often demonstrated through transparent communication, regular updates on repair progress, and a focus on returning vehicles in their pre-accident condition. Furthermore, many high-quality collision centers offer a

Limited Lifetime Warranty on their repairs

, a powerful testament to their confidence in workmanship and materials, providing customers with long-term peace of mind. Some locations may also offer amenities like

towing assistance

or

rental car coordination

, further enhancing customer convenience during a stressful time.

In terms of

promotional information

, Patriot Collision Center, as a leading player in the

Auto Repair Stations

category for collision work, employs various strategies to inform and attract customers. While specific, real-time promotions are dynamic and might vary by specific location, common promotional tactics for collision centers include:
  • Free, No-Obligation Estimates: This is a standard and highly effective offering, allowing potential customers to understand the scope and cost of repairs without commitment.

  • Direct Insurance Billing and Assistance: Promoting their seamless interaction with major insurance companies, often highlighting their status as a preferred or certified repair facility.

  • Rental Car Arrangement Services: Advertising their ability to help customers arrange a rental vehicle while their car is being repaired, sometimes with direct billing to insurance or special rates.

  • Lifetime Warranty on Repairs: A strong competitive advantage, guaranteeing the quality and durability of their workmanship for the lifetime of the vehicle's ownership.

  • Before & After Photo Galleries: Showcasing the dramatic transformations of damaged vehicles on their website or social media to demonstrate their expertise and quality of work.

  • Customer Testimonials and Reviews: Actively encouraging and prominently displaying positive customer feedback to build trust and credibility.

  • Community Involvement: Participating in local events or sponsorships to build brand recognition and a positive image within the community.

  • Seasonal Detailing Specials: While focused on repairs, some collision centers might offer detailing services as a complementary promotion, especially after major repairs.

By emphasizing their expert craftsmanship, advanced technology, hassle-free insurance coordination, and unwavering commitment to customer satisfaction, Patriot Collision Center strives to be the top choice for vehicle owners seeking high-quality and reliable collision repair services in the local area.

Patriot Collision Center Photos

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Patriot Collision Center Location

Patriot Collision Center Customer Reviews

So I'm not really a person who leaves a lot of business reviews but people should know how wonderful this place is! A guy hits my BRAND NEW Subaru and says he'll take care of it.... 2 days later he won't return my calls or give me his insurance information ... I call State Farm (my insurance) and they send me to this big shop with some of the most cold and unhelpful people I've ever seen! A co-worker tells me about Patriot Collision Center.. I call Patriot Collision and Jeff, the OWNER actually answers the phone! I ask for an appointment to bring my car in for an estimate and he (very cheerfully I might add) says "you don't need an appointment, bring it by when you can" ... Seriously?? the shop State Farm sent me to said 2 weeks for an estimate appointment! So I go in and Jeff is this "John Wayne" kind of guy ... he's like 6 foot something with this wise twinkle in his eye (sorry for the dramatic flair, but it's true!) .... Jeff gave me some wonderful advice and he helped me SO MUCH!!! He cautioned me that my car might be in the shop a while due to parts and various other possible complications which was awesome, versus "Bull-Shooting" me because I'm a female. My car was done much sooner than I expected... Jeff handled everything with the insurance and my BRAND NEW car sill looks BRAND NEW!! Thanks, Thanks, THANKS so much to Jeff and the entire staff at Patriot Collision Center!!!!

Apr 29, 2025 · Millicent Ferguson

I spoke with Jeff about having my vehicle repaired. I sent pictures to Jeff to have a look at the damage and gave me an honest opinion on whether or not to repair it. The damage far exceeded the value of the car, and that saved me time and money. Thank you Jeff for your expertise!

May 03, 2025 · jess b

Jeff is absolutely professional and upfront with expectations and pricing. Patriot is the only shop I trust with my vehicle. Highly recommend!!

Jan 17, 2025 · Carrie Tupper

Patriot collision center is amazing! I got into a wreck and Jeff took great care of me. Made sure my car was tooken care of and got me back on the road quickly. Thank you to Jeff and his crew.

Nov 09, 2024 · Baylea Engelken

Thank you Jeff and Chad for making my truck look like the door damage never happened! Jeff handled all the paperwork and insurance and estimates. No hassles and no worries. Skip the big auto body shops and just come here. You'll be glad you did.

May 19, 2023 · Charles Smillie (Smiley)