Parts at Wilmington Auto Center Chrysler Dodge Jeep RAM

The Parts Department at Wilmington Auto Center Chrysler Dodge Jeep RAM is a vital component of the larger dealership, serving as a dedicated resource for genuine automotive parts and accessories in Wilmington, Ohio. Operating firmly within the "Auto Repair Stations" category, this department not only supplies parts for the dealership's service center but also directly serves local vehicle owners and independent repair shops, ensuring access to authentic components for Chrysler, Dodge, Jeep, and RAM vehicles.

The Parts Department at Wilmington Auto Center Chrysler Dodge Jeep RAM is designed to be efficient and customer-friendly. While distinct from the service waiting area, customers visiting for parts can expect a professional and organized environment. The staff in the parts department are generally described as knowledgeable and helpful, with a focus on assisting customers in finding the precise part they need for their specific vehicle. They understand the nuances of Mopar parts and can guide individuals through the selection process, whether for a routine replacement or a custom upgrade.

The accessibility of the parts department is enhanced by its integration within the dealership, meaning customers can easily transition from service inquiries to parts needs. The dealership itself prioritizes customer comfort, offering amenities like a comfortable waiting lounge, complimentary Wi-Fi, and sometimes refreshments, which indirectly benefits parts customers who may need to spend time at the facility. For those who prefer convenience, the option to order parts online and have them delivered or picked up simplifies the process significantly.

The Parts Department typically shares similar operating hours with the service center for optimal coordination. Based on available information, these hours are generally Monday through Friday from 7:30 AM to 6:00 PM, and Saturdays are often closed, with Sunday also being closed. It is always recommended to confirm specific hours of operation directly with the dealership.

The core offering of the Parts Department at Wilmington Auto Center Chrysler Dodge Jeep RAM revolves around providing authentic Mopar parts and accessories. Mopar is the official service, parts, and customer-care brand for Chrysler, Dodge, Jeep, Ram, and FIAT vehicles. This ensures that every part sold is specifically designed, engineered, and tested to meet the exact specifications of these vehicles, guaranteeing fit, function, and performance. Their inventory typically includes:

• Genuine Mopar Parts: This encompasses a vast array of components needed for repairs and maintenance, including engine components, transmission parts, brake pads and rotors, filters (oil, air, cabin), belts, hoses, spark plugs, sensors, and electrical components. Using genuine Mopar parts helps maintain the vehicle's original warranty and performance.
• Mopar Accessories: For vehicle personalization and enhancement, they offer a wide range of accessories. This can include floor mats, cargo organizers, roof racks, tow hitches, splash guards, body kits, interior trim enhancements, and various technology upgrades. These accessories are designed to seamlessly integrate with the vehicle's existing systems and aesthetics.
• Performance Parts: For enthusiasts looking to boost their vehicle's capabilities, the parts department can provide Mopar performance parts, which might include upgraded exhaust systems, cold air intakes, suspension kits, and other specialized components designed to enhance horsepower, torque, or handling.
• Collision Parts: In the event of an accident, they supply genuine Mopar collision parts to ensure that repairs restore the vehicle to its original factory specifications for safety and appearance.
• Tires: While a dedicated tire center may handle installations, the parts department often stocks or can order a wide selection of tires that are approved for Chrysler, Dodge, Jeep, and RAM vehicles, ensuring proper fitment and performance characteristics.

Beyond simply selling parts, the department provides expert advice. Their staff can assist in identifying the correct part numbers, cross-referencing components, and offering insights into installation or compatibility. For parts not immediately in stock, they have the capability to quickly order them, ensuring timely delivery for both internal service bay needs and external customer requests.

The Parts Department at Wilmington Auto Center Chrysler Dodge Jeep RAM offers several distinct advantages:

• Authenticity and Quality: The paramount feature is the exclusive offering of genuine Mopar parts. This ensures that customers receive components that are precisely engineered for their specific vehicle, providing optimal fit, performance, safety, and longevity, unlike aftermarket parts that can vary in quality.
• Expert Staff: The parts specialists are highly knowledgeable about the entire Mopar catalog and the specific needs of Chrysler, Dodge, Jeep, and RAM vehicles. Their expertise is invaluable in helping customers find the right component, even for obscure or specialized applications.
• Comprehensive Inventory: While not every single part can be kept on hand, they maintain a substantial inventory of commonly needed parts, minimizing wait times for many repairs and maintenance tasks. For parts not in stock, their efficient ordering system ensures quick acquisition.
• Integration with Service: The seamless connection between the parts department and the service center means that repairs performed at the dealership use the correct, high-quality parts, and any part needed for a DIY project can be sourced with confidence.
• Warranty Assurance: Genuine Mopar parts typically come with a warranty, providing an added layer of protection and peace of mind for the customer.
• Online Ordering Capability: Modern convenience is provided through the ability to order parts online, streamlining the purchasing process for customers who know what they need or prefer to shop from home.

As part of a larger dealership, the Parts Department at Wilmington Auto Center Chrysler Dodge Jeep RAM often participates in and offers various promotions and specials to benefit its customers. These promotions can be found on the dealership's official website or by contacting the parts department directly. Common types of promotional offers include:

• Parts Specials: Regular discounts on specific Mopar parts, such as filters, brake components, batteries, or common wear-and-tear items.
• Accessory Specials: Promotions on Mopar accessories, which might include a percentage off or a fixed discount on select customization options.
• Service & Parts Bundles: Sometimes, discounts are offered when parts are purchased and installed by the dealership's service center, providing a comprehensive value package.
• Rebates: Mopar often provides national rebates on certain parts or accessories, which the dealership's parts department can facilitate. These can be cash-back offers or credits towards future purchases.
• Seasonal Offers: Discounts on parts relevant to specific seasons, such as winter accessories or summer performance upgrades.

Customers are highly encouraged to check the Wilmington Auto Center Chrysler Dodge Jeep RAM website's "Service & Parts Specials" section or contact the parts department by phone. This proactive approach ensures that local users can take advantage of the latest deals and obtain the authentic Mopar parts they need at the best possible value.