Parts ASAP | All States Ag Parts - Sikeston, MO

Welcome to Parts ASAP | All States Ag Parts, located at 1078 US-62, Sikeston, MO 63801, USA. Serving the Sikeston community and beyond, Parts ASAP | All States Ag Parts can be reached at their toll-free number (877) 530-7720 or their mobile number +1 877-530-7720. Operating within the platform category of Auto Repair Stations, this establishment functions primarily as a parts supplier, likely offering a wide selection of components for various types of vehicles and agricultural equipment. The name "All States Ag Parts" suggests a strong focus on agricultural parts, but the inclusion of "Parts ASAP" indicates a potential broader scope, possibly encompassing auto parts as well.

As an auto repair station with a significant emphasis on parts sales, Parts ASAP | All States Ag Parts in Sikeston likely caters to farmers, agricultural businesses, mechanics, and individual vehicle owners seeking replacement parts. Their inventory may include a diverse range of items, from tractor and farm equipment components to parts for cars, trucks, and other vehicles. This dual focus could make them a valuable resource for a wide customer base in the Sikeston area and potentially across a larger service region, given the mention of shipping in one of the reviews.

The customer reviews available online present a stark contrast in experiences. One customer expressed extreme satisfaction, praising the "very high quality parts" that were "priced right" and shipped efficiently to a remote location within a few days. This reviewer was "super impressed" and lauded the "amazing customer service." This positive feedback suggests that when transactions go smoothly, Parts ASAP | All States Ag Parts can provide excellent products, pricing, and efficient delivery, coupled with commendable customer support.

However, another customer reported a severely negative experience regarding a canceled order and subsequent refund. This reviewer claimed to have canceled an order just two hours after placing it due to ordering the wrong part as advised by their mechanic. Despite being told on three separate occasions over a three-week period that the order was canceled and the refund was being processed, the refund had not been received. This customer alleged rude behavior and a refusal to answer questions from the company's representatives. As a result, they reported contacting the Better Business Bureau (BBB) and "state ag" (presumably a state agricultural department or agency) in an attempt to recover over $300. This deeply negative review strongly advises against doing business with the company, citing a lack of customer service and unresolved financial issues.

Given these conflicting accounts, the environment of Parts ASAP | All States Ag Parts in Sikeston is difficult to ascertain definitively. The positive review, focusing on parts quality, pricing, and shipping to a rural location, suggests a well-organized inventory and efficient logistics for reaching customers beyond the immediate vicinity. The mention of "amazing customer service" implies a potentially helpful and responsive staff, at least in some interactions. However, the negative review paints a picture of disorganization, poor communication, and a dismissive attitude towards customer inquiries and financial obligations. This discrepancy suggests a potential inconsistency in their customer service practices or possibly isolated incidents that do not reflect the overall business operation.

The services offered by Parts ASAP | All States Ag Parts likely center around the sale and distribution of parts. For their agricultural clientele, this could include a wide array of components for tractors, combines, planters, and other farm machinery, such as engine parts, hydraulic components, filters, belts, hoses, and more. If they also cater to the auto parts market, their inventory might include batteries, brakes, filters, electrical components, and other common repair and maintenance items for cars and trucks. The positive review's mention of shipping indicates that they offer mail-order services, potentially reaching customers across a wider geographical area. As an "Auto Repair Station" on the platform, they might also have a physical storefront where local customers can browse parts and seek advice from staff, although this is not explicitly detailed in the reviews.

Features of Parts ASAP | All States Ag Parts could include a large inventory of both agricultural and auto parts, potentially offering a one-stop shop for diverse needs. The positive review highlights the high quality and competitive pricing of their parts. Their shipping capabilities allow them to serve customers beyond the local Sikeston area. The "amazing customer service" mentioned in one review suggests a potential for knowledgeable and helpful staff who can assist customers in finding the correct parts. However, the negative review indicates a significant potential flaw in their customer service, particularly concerning order cancellations and refunds, as well as communication and issue resolution.

No specific promotional information is provided in the available text. As a parts supplier, Parts ASAP | All States Ag Parts might offer discounts on bulk orders, seasonal promotions on agricultural parts, or special offers on commonly needed auto parts. Local customers are encouraged to contact them directly at the provided phone numbers to inquire about any current promotions or to get pricing information on specific parts they need. Given the mixed feedback on customer service, it might be advisable for potential local customers to visit their physical location, if one exists, to assess the environment and interact with the staff directly before making significant purchases.

In conclusion, Parts ASAP | All States Ag Parts in Sikeston, MO, appears to be a parts supplier catering to both the agricultural and potentially the auto parts markets. While one customer lauded their high-quality parts, fair pricing, efficient shipping, and excellent customer service, another reported a severely negative experience involving a canceled order, an unreceived refund, and rude, unhelpful staff. This stark contrast in reviews suggests that while some customers may have positive experiences, there are potential risks associated with their customer service and order processing. Local users in the Sikeston area and beyond should consider these conflicting reports when deciding whether to purchase parts from Parts ASAP | All States Ag Parts. It would be prudent to exercise caution, especially with online orders, and to seek clarification on return and refund policies before making a purchase. Direct communication with the company regarding specific needs and policies is recommended.