Park Auto Repair, INC

(20 reviews)

Auto Repair StationsPennsylvaniaMontgomery CountyWillow GroveOld Welsh Road

Montgomery County . Pennsylvania

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Operating Hours

Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 3:30 PM
Saturday Closed
Sunday Closed

Park Auto Repair, INC Introduce

Park Auto Repair, INC, located at 2430 Old Welsh Rd, Willow Grove, PA 19090, USA, operates as an "Auto Repair Station" providing a range of services essential for vehicle maintenance and legal compliance. They are accessible via phone at (215) 659-1020 or through their mobile line at +1 215-659-1020. This establishment serves the local community in Willow Grove, PA, offering services typically associated with general automotive repair and state-mandated inspections.

Regarding the environment at Park Auto Repair, INC, information beyond its operational function as an auto repair station is limited in the provided reviews. Typically, an auto repair shop of this nature would feature a garage area with multiple bays for vehicle servicing, equipped with lifts and diagnostic tools necessary for various repairs. There would also generally be a reception or waiting area for customers. However, the existing customer feedback does not offer specific details about the cleanliness, comfort, or amenities of these spaces. The focus of the reviews centers more on the financial aspects of their service rather than the physical environment. Therefore, an objective assessment of the physical environment based solely on the provided information cannot be extensively elaborated upon, beyond the assumption of a standard auto repair facility setup designed for mechanical work.

Park Auto Repair, INC offers fundamental automotive services, with vehicle inspections being a prominent part of their offerings. As per customer accounts, they perform state inspections, a mandatory service for vehicle owners in Pennsylvania. Beyond inspections, they also undertake diagnostic services for various vehicle issues. A specific instance highlighted in a review involves a diagnostic test for an air conditioner issue, where the air was not flowing through some vents. This indicates their capability to investigate and identify problems within a vehicle's systems. While the breadth of their repair services is not fully detailed, the mention of diagnostics implies that they would also carry out the necessary repairs once a problem is identified. In the context of an "Auto Repair Station," their services would generally include, but not be limited to, basic maintenance like oil changes, fluid checks, tire services, brake inspections, and repairs for common vehicle malfunctions, all aimed at keeping vehicles roadworthy and compliant with state regulations. However, based on the provided data, detailed information on all services is not available.

The features of Park Auto Repair, INC, as observed from customer feedback, present a mixed picture, particularly concerning their pricing structure and communication. One notable feature is their offering of Pennsylvania state inspections. However, a significant point of contention highlighted by customers is the cost of services and the transparency surrounding these charges. A customer reported being charged $102 for an inspection, which they later found to be significantly higher than the state's typical charge of approximately $65 plus tax, including the sticker fee. Furthermore, a $65 "diagnostic" fee was charged for merely "looking" at air vents, which the customer felt was excessive and something their regular mechanic would have done without charge. This suggests a practice of charging for preliminary assessments that some customers might expect to be part of an initial consultation or a service included in a repair. The lack of upfront communication about these charges led to a feeling of being "robbed." While the business provides necessary services like inspections and diagnostics, the transparency and communication regarding associated costs appear to be areas of concern based on the provided reviews. The efficiency or quality of the actual repair work, beyond the diagnostic charge, is not explicitly detailed in the available information.

Based on the provided information, there is no explicit promotional information or advertised specials for Park Auto Repair, INC. The customer reviews, in fact, raise concerns about unexpected costs rather than highlighting promotional benefits. In the absence of specific promotional details, it is prudent for potential customers to approach this establishment with a clear understanding of their pricing policies. Given the feedback, it is strongly advised for any individual considering services at Park Auto Repair, INC to:

  • Always ask for a detailed estimate in writing before any work begins. This should include a breakdown of all charges, including inspection fees, diagnostic fees, and any labor costs.
  • Clarify if diagnostic assessments for "looking" at an issue are chargeable, and if so, what the specific fee entails.
  • Cross-reference Pennsylvania's state inspection fees with official sources or other local garages to ensure the quoted price aligns with typical charges in the region. (As of current general information, the state portion of the inspection fee in Pennsylvania typically ranges, with many shops charging around $60-$70 for both safety and emissions, plus the sticker fee, though specific pricing can vary between shops).
By proactively seeking clarification on costs, customers can better manage their expectations and avoid feeling surprised by their final bill. The lack of positive promotional comments in the reviews suggests that the business may not actively promote discounted services or special offers, or at least such promotions are not a significant feature of their customer experience as reported.

Park Auto Repair, INC Location

Park Auto Repair, INC Customer Reviews

BEWARE! I took my car here today for inspection and also asked them to LOOK at my air conditioner, due to the air not flowing through some of the vents. Imagine my surprise when my bill came to $184! When I questioned the cost of the inspection ($102 total), I was told that’s the price the state charges. They also charged me a $65 “diagnostic” test (something my regular mechanic would’ve definitely done at no charge) for LOOKING at my air vents. I take responsibility for not asking what the charge would be, but i definitely feel robbed. I later learned, through google, that the state cost for inspection is basically $65 plus tax and includes the sticker fee.

Aug 29, 2024 · Crystal Castle

BEWARE! I took my car here today for inspection and also asked them to LOOK at my air conditioner, due to the air not flowing through some of the vents. Imagine my surprise when my bill came to $184! When I questioned the cost of the inspection ($102 total), I was told that’s the price the state charges. They also charged me a $65 “diagnostic” test (something my regular mechanic would’ve definitely done at no charge) for LOOKING at my air vents. I take responsibility for not asking what the charge would be, but i definitely feel robbed. I later learned, through google, that the state cost for inspection is basically $65 plus tax and includes the sticker fee.

Aug 29, 2024 · Crystal Castle

Bill was amazing. He knew his "stuff" when it came to the issue with our transport van AC before he even saw it. He and his team went above and beyond for us. They were thorough and reasonable. Most importantly, he made sure our vans were a priority because we transport medically fragile children. This is a garage that is both skilled and has a heart!

Aug 10, 2021 · christine haynes

Bill was amazing. He knew his "stuff" when it came to the issue with our transport van AC before he even saw it. He and his team went above and beyond for us. They were thorough and reasonable. Most importantly, he made sure our vans were a priority because we transport medically fragile children. This is a garage that is both skilled and has a heart!

Aug 10, 2021 · christine haynes

Mike and his crew at Park Auto will always take extremely good care of you and your auto needs. Reliable, friendly and fair is how you can expect to be treated. In today’s world that’s more than enough to keep my business. Keep up the good work.

Sep 23, 2019 · Shawn Sullivan

Mike and his crew at Park Auto will always take extremely good care of you and your auto needs. Reliable, friendly and fair is how you can expect to be treated. In today’s world that’s more than enough to keep my business. Keep up the good work.

Sep 23, 2019 · Shawn Sullivan

Took my RV there based on a recommendation. Simple work: front brakes and fix the headlights. We learned later that the brake job wasn't very thorough. Nasty brake fluid was left behind. Since we don't drive at night, we didn't notice the shotty job on aligning the lights. Neither light hits the road. They charged $250 for parts (little plastic parts, not even lights) and labor that wasn't really there. They also took a week longer than expected, and lacked decent communication. If I didn't head out of town shortly thereafter, I would have gone back and demanded a refund.

Dec 03, 2009 · Kate Pagan

Took my RV there based on a recommendation. Simple work: front brakes and fix the headlights. We learned later that the brake job wasn't very thorough. Nasty brake fluid was left behind. Since we don't drive at night, we didn't notice the shotty job on aligning the lights. Neither light hits the road. They charged $250 for parts (little plastic parts, not even lights) and labor that wasn't really there. They also took a week longer than expected, and lacked decent communication. If I didn't head out of town shortly thereafter, I would have gone back and demanded a refund.

Dec 03, 2009 · Kate Pagan

I've been using their services for a few years. They are efficient and knowledgeable. I've recommended fiends whom are also satisfied. Keep up the good work. Thanks

Jul 06, 2016 · Donelle Goodson

I've been using their services for a few years. They are efficient and knowledgeable. I've recommended fiends whom are also satisfied. Keep up the good work. Thanks

Jul 06, 2016 · Donelle Goodson