Palm Springs Nissan Service Center

Palm Springs Nissan Service Center ico

(53 reviews)

Auto Repair StationsCaliforniaRiverside CountyCathedral CityKyle Road

Riverside County . California

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  • Intro
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  • Location
  • Reviews
  • +1 760-328-2828
  • www.palmspringsnissan.com
  • 68177 Kyle Rd, Cathedral City, CA 92234, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

Palm Springs Nissan Service Center Introduce

For local users in Cathedral City, California, and the broader Coachella Valley, the Palm Springs Nissan Service Center stands as a dedicated destination for all their Nissan vehicle maintenance and repair needs. Located conveniently at 68177 Kyle Rd, Cathedral City, CA 92234, USA, this facility is designed to provide comprehensive automotive care, ensuring your Nissan operates at its best.

The Service Center can be reached by phone at (760) 328-2828 or mobile at +1 760-328-2828, making it easy to schedule appointments and inquire about services. As an established "Auto Repair Station" within the platform category, Palm Springs Nissan Service Center focuses exclusively on Nissan vehicles, offering specialized expertise that goes beyond general repair shops.

Environment and Comfort

The Palm Springs Nissan Service Center aims to provide a comfortable and convenient experience for its customers. The facility offers a clean and welcoming environment designed to make your waiting time pleasant. Amenities often found in such dealerships include a customer lounge equipped with complimentary Wi-Fi and HDTVs, allowing you to relax or work while your vehicle is being serviced. For those who need to continue their day, a complimentary shuttle service is typically available. The dealership understands that vehicle repairs can sometimes be unexpected, and they strive to minimize disruption to your schedule.

Comprehensive Services Offered

As a specialized Nissan service center, Palm Springs Nissan provides a wide array of services, ranging from routine maintenance to more complex diagnostics and repairs. Their factory-certified technicians possess extensive knowledge and experience, often with over 10 years in the field, ensuring that your Nissan receives expert care. All work is performed using genuine OEM (Original Equipment Manufacturer) Nissan parts, which are backed by a 12-month / 12,000-mile warranty, ensuring quality and compatibility. Key services include:

  • Routine Maintenance: This covers essential services like oil and filter changes (including conventional and synthetic options), tire rotations and balancing, and multi-point inspections to keep your vehicle in optimal condition.
  • Brake Services: Comprehensive brake inspections, pad and rotor replacement, and brake fluid exchanges are performed to ensure your vehicle's stopping power and safety.
  • Engine and Transmission Repair: For more significant issues, the center handles complex engine and transmission diagnostics and repairs, aiming to restore your Nissan's original performance.
  • Fluid Services: Beyond oil, they offer coolant flushes and other fluid checks and replacements crucial for vehicle longevity.
  • Electrical Service: Diagnostics and repairs for various electrical system components.
  • HVAC Services: Air conditioning and heating system checks and repairs to ensure comfortable cabin temperatures.
  • Battery Services: Testing, replacement, and installation of new batteries.
  • Wheel Alignment: Precise four-wheel alignment services to enhance tire longevity and vehicle handling.
  • Genuine Nissan Parts and Accessories: The service center maintains an inventory of authentic Nissan parts, and if a specific part is not immediately available, they can quickly order it. Installation services are also provided.
  • Factory Recalls and Warranty Service: Being a factory-certified center, they are equipped to handle Nissan factory recalls and warranty services on all Nissan models.
  • Complimentary Services: Many visits include complimentary car washes, battery inspections, brake inspections, and multi-point inspections, adding value to your service experience.
Features and Customer Focus

Palm Springs Nissan Service Center distinguishes itself through several key features that prioritize customer satisfaction:

  • Factory-Certified Technicians: The staff are highly trained and specialized in Nissan vehicles, ensuring accurate diagnostics and efficient repairs.
  • Efficient Service: Customers frequently praise the technicians for being "knowledgeable and quick," working efficiently to minimize downtime. Reviews highlight the team's ability to get vehicles "in and out fast."
  • Transparent Communication: Service advisors are noted for keeping customers updated throughout the repair process, explaining issues clearly and answering questions. This proactive communication fosters trust and peace of mind.
  • Customer Service Excellence: Real customer testimonials consistently mention positive interactions with staff. For example, customers like Edgar and Shaun are recognized for their helpfulness, politeness, and thoroughness. The commitment to listening to customer concerns and following through on promises is a recurring theme in feedback.
  • Online Appointment Scheduling: For added convenience, customers can schedule service appointments online through the dealership's website, streamlining the process.
  • Dedicated Service Bays: With a significant number of service bays, the facility can accommodate a high volume of vehicles, contributing to quicker service times.
Promotional Information

Palm Springs Nissan Service Center frequently offers various promotions and specials to make vehicle maintenance more affordable for its customers. These promotions can vary, so it is always advisable to check their official website or contact the service department directly for the most current offers. Common promotions that have been observed include:

  • Discounts on Services: This might include percentage off on Nissan recommended services, or specific discounts on common tasks like CVT fluid flushes, four-wheel alignments, or brake fluid exchanges.
  • Maintenance Package Savings: Special pricing on basic maintenance packages for various mileage intervals (e.g., 5,000, 15,000, 30,000 miles).
  • Tire Specials: Promotions such as "Buy 3 Eligible Tires, Get the 4th for $1" or tire price match guarantees with an additional credit.
  • Parts Discounts: Often, there are discounts on genuine Nissan accessories or specific parts like cabin air filters.
  • Complimentary Inspections: Offers for complimentary battery, brake, or multi-point inspections, providing an easy way for vehicle owners to get their car checked.

These promotions are designed to provide value to Nissan owners and encourage regular, factory-recommended maintenance, which is crucial for the longevity and performance of any vehicle. Customers are typically encouraged to print coupons or mention the offer at the time of service write-up.

In summary, Palm Springs Nissan Service Center is positioned as a reliable, customer-focused auto repair station dedicated to providing expert care for Nissan vehicles in Cathedral City, CA. Its combination of skilled technicians, comprehensive services, convenient amenities, and ongoing promotions aims to ensure a positive and efficient experience for every Nissan owner.

Palm Springs Nissan Service Center Photos

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Palm Springs Nissan Service Center Location

Palm Springs Nissan Service Center Customer Reviews

The service department technicians are knowledgeable and quick. They work efficiently while keeping you updated. I called in for a diagnostic appointment after 5pm on a Friday after my vehicle engine became compromised. Mark was able to get me in the next day. He had a rental ready and waiting. He listened and followed through. Edgar was very helpful when my vehicle was ready for pickup. He answered my questions and had my vehicle ready to go upon my arrival. This location has always provided excellent service. I would recommend them to every Nissan owner. One Happy Customer

Jan 10, 2025 · Angelica Valdez

Shaun was my service advisor and he was very polite and got me in and out fast and answered all my questions thank you

May 16, 2025 · Christine Olvera

The staff is awesome, they helped me get a new car after my accident back in 2019. Now it was time for the lease on that car to be over, and Hector Medina the salesman put me in a new 2022 Nissan Rogue Sport! So very happy 😊.

Apr 05, 2022 · BlackDragonJazz

This is my second review because I had to. These guys are great, I deal mainly with Shaun, Justin and Edgar and they NEVER EVER have let me down. Text up dates, accommodating my schedule, rides back to my office, and ALWAYS on the UP and UP with me about my cars' needs (have three Nissans and bought them all here as well). It's been a while since I bought these cars so I can't say anything about the sales dept since I dont have any recent experience but the service dept ROCKS. You should go there for service and maybe just buy a car to service here, I wish I could given them 7 stars instead of five.

Nov 21, 2023 · Derakhsh Fozouni

Was having an issue with my nissan armada, I spoke with Justin who got me in the same day. Even though they couldnt duplicate the problem they still replaced the part for me due to my late term pregnancy and living in twnetynine palms. They listened and really did their best to make car reliable once again. Thank you guys!

Feb 02, 2024 · Chelsey Forrest