Paladin Automotive Center

I'm really getting tired of these low-life people in Vegas that rip you off and turn around and threaten you. Yes, this guy THREATENED me when I asked what kind of oil he put into my BMW. He told me he was going to call "his friends" to handle my complaint. He put the wrong oil in, and not only that, but I woke up the next day with a shredded serpentine belt. He avoided all responsibility. So not only did I have to pay another 140 PLUS the cost of a new belt, but I now have to get the CORRECT oil, which means another oil change. When will the authorities start cracking down on these cheap places? Cutting corners and lying about it... LA might have some strange rules and laws, but on the other side, they have the bureau of automotive repair, which will investigate this type of thing. There is ZERO excuse for what they did, but even with giving them the benefit of the doubt, they still did a simple oil change wrong. The tech manually altered the reset for my car, which means it was not a simple mistake. This place needs to be investigated and most likely closed. No consumer should have to deal with the garbage these fools cause. AVOID. Don't say I didn't warn you. Just look at the reviews. There is one family they ripped off a year ago. They push the blame. ALL of the other reviews are from anonymous accounts with 2 or 3 reviews. They are fake. This place is a rip-off, and they are even trying to manipulate reviews. DON'T trust them. Zero accountability and zero honesty. AVOID! I am hoping the next person doesn't have to deal with this manipulation and headache. Put this place out of business. Just read the response from the owner. So many lies and problems I see that an owner shouldn't be doing but I'm not going to reprimand him too much. Just wanted to say that I came here looking for a reliable place to service my car, not having to shell out more money and more time in the shop the day after I trusted them to service it. How the owner doesn't see that a problem is all you need to know about this place. Oh and just FYI, I have plenty of places I can relocate to, do you? You come threatening me like that and you won't know where it's coming from. Try it. Another customer claims you lied about servicing his sons car. Shawn, once again, threatened the customer to remove the review or he will force Google to remove it. 1 year later, it's still there soooo. This guy threatened saying I'm burning bridges with him. It's the other way around. He keeps burning customers and he will have none left.

Jun 17, 2024 · Salty Sauce

Chris and Shawn are awesome. We own a dealership not far from him. We send stuff to him all the time. Super honest, fast and reliable. I also send my personal cars here. Thanks Chris !!! 😎😎😎

Aug 12, 2024 · Vin D

Flawless! Professional! Friendly! Fast! Efficient! I cannot express how much we loved our experience with Paladin and Sean! The team was so quick to respond, so fast, they had my car finished within DAYS of dropping it off. Their security is high end, these guys know high end and we HIGHLY recommend them for your expensive vehicles! Price was competitive and Sean was sure to walk us through and helped us understand the issues so we could rectify and get back on the road! Thank you!!!!! You won't regret working with these guys! Truly thanks guys!!

Nov 24, 2023 · Zoubi Llama

I work at a car dealership and all I can say is that Paladin Automotive is top notch. I've seen his garage entirely full including his parking spots one day and completely empty the next! Their customer service is equally matched. They always answer the phone and hardly ever have to put me on hold. Take your car here, you can trust the job will get done correctly.

Jun 05, 2018 · joshy woshy

Amazing service and I was able to get my car in very fast. I have always been skeptical of mechanics but I took my Audi here for some routine maintenance. The dealership was going to charge me $500 to replace my front light and I was shocked when I paid less than $100 here! I have taken my car back since then and every time its given amazing service as well as great customer service! I am very comfortable and trust these guys, I will never take my car anywhere else! 🙏🏻thank you!!

May 10, 2020 · angie mcclendon

I went to this place to get my air filters replaced. They charged me around 160 for the whole service which is better than the dealer and they said they used the air filter from Mercedes Benz them self. So I did it. Year later I replaced the air filters my self and I see they just used some cheap filters from china and charged me a premium for it. This place is a scammer so if you need little stuff done just do it yourself.

Mar 22, 2025 · yoav levi