Owens Products, Inc.

Owens Products, Inc., located at 1107 Progress St, Sturgis, MI 49091, USA, is a distinguished entity within the automotive aftermarket, operating within the broader scope of the Auto Repair Stations category by providing specialized goods for sale. While not a direct auto repair service provider in the traditional sense, Owens Products is a manufacturer and wholesaler of high-quality aftermarket automotive accessories. They can be reached via phone at (800) 726-9367 or mobile at +1 800-726-9367.

As a manufacturer within the Auto Repair Stations ecosystem, Owens Products, Inc. primarily provides durable and functional aftermarket parts that enhance vehicle utility, appearance, and owner convenience. Their specialization lies in producing custom vacuum-formed plastic, fiberglass, and aluminum products. Their core product lines, as highlighted by customer reviews and their website, include a wide variety of running boards (including diamond plate options), dog boxes (for hunting and pet transportation), and tool boxes for trucks and other vehicles. They also offer Jeep products, racemates, and mud flaps, catering to a diverse segment of vehicle owners and enthusiasts. These products are designed for trucks, vans, SUVs, Jeeps, trailers, and even ATVs/UTVs, demonstrating a broad application range. Unlike a typical retail auto parts store that stocks various brands, Owens Products manufactures its own lines, ensuring direct control over quality and design. They operate on a "build-to-order" model, with typical lead times of 4-6 weeks for most orders, indicating a focus on manufacturing and distribution rather than immediate retail counter sales.

The environment at Owens Products, Inc. is that of a manufacturing facility and a direct-to-customer wholesaler. While a physical retail showroom might exist, the primary operational focus is on production. This means the environment would be structured around manufacturing processes, including metal fabrication (CNC turret press, aluminum welding - TIG and MIG), vacuum forming for plastics, and fiberglass work. Quality control would be a significant aspect of their internal environment, ensuring that products meet high standards before shipment. The customer interactions, as suggested by the phone numbers being 800-numbers and testimonials often referencing ordering through a body shop or direct contact like "Jodi," indicate a wholesale or direct manufacturer-to-consumer relationship rather than a walk-in auto repair station. The professionalism would stem from their manufacturing precision, commitment to product quality, and responsive customer service when direct contact is made. Their operational hours are noted as Monday-Thursday 8:00 AM - 5:00 PM, reflecting a typical manufacturing schedule, and they are closed Friday-Sunday.

The services offered by Owens Products, Inc. are centered around the manufacturing and supply of their specialized automotive accessories. They provide a range of running boards in various materials like diamond plate aluminum, extruded aluminum, and molded TPO, with options for different lengths, drops, and bracket types to fit a wide array of vehicles. Their dog boxes are highly regarded, with customers praising their durability and design for secure and comfortable pet transport. These boxes often come with features like top storage, various ventilation options, and are made from diamond tread aluminum. They also manufacture various types of tool boxes, including crossover, side mount, under seat, and underbody styles, all designed for robust cargo management. Beyond standard product sales, they offer custom manufacturing capabilities for vacuum-formed plastic, fiberglass, and aluminum products for other companies, demonstrating their versatility as a fabrication expert. Their customer service, as exemplified by "Jodi," is noted for being excellent, guiding customers and handling inquiries related to their products. They support their products with a commitment to quality and provide contact options for sales representatives in specific territories, indicating a structured approach to customer support and distribution.

Several key features define Owens Products, Inc. and its position in the automotive aftermarket. A paramount feature is their "Made in the USA" commitment, with all products manufactured in their Sturgis, MI facility. This emphasizes quality control, supports local economy, and often resonates with customers seeking American-made goods. Their long-standing presence as a family-owned and operated company for over 50 years (now over 60 years as of 2024, celebrating their 60th anniversary) speaks to their experience, stability, and dedication to their craft. The company's historical innovation, such as designing the first aluminum running board in 1977, showcases their pioneering spirit. The durability and quality of their products are frequently praised, with one customer noting their dog box was "15 years old…ish" and still performing well. The positive customer service experience, exemplified by "Jodi" and the prompt, helpful assistance, is a significant feature that builds customer loyalty and trust. Their specialization in niche but essential products like diamond plate running boards, which were hard for a customer to find elsewhere, positions them as a unique and valuable supplier. Furthermore, their direct manufacturing capabilities allow for consistent product quality and the ability to offer custom solutions.

Regarding promotional information, Owens Products, Inc. utilizes several strategies to reach its target audience. Their website is a key promotional tool, showcasing their extensive product catalog, including running boards, dog boxes, toolboxes, and Jeep accessories, often with detailed specifications and vehicle fitment guides. They frequently offer sitewide sales, such as "15% OFF EVERYTHING" promotions with specific discount codes, attracting customers seeking good value. These sales often cover their full range of products, including dog boxes, toolboxes, running boards, and mud flaps. They highlight their "Made in the USA" status as a point of pride and quality assurance. Customer testimonials, such as the "WOW" reaction to their running boards and the praise for "best dog boxes out there," serve as powerful word-of-mouth marketing, which they likely encourage and feature. They also communicate lead times for orders transparently, managing customer expectations effectively. For wholesale customers or body shops, they would promote their ability to fulfill specific product orders and their dedication to quality and customer service. They might also engage in trade show appearances, specialized automotive publications, and online advertising targeting truck, SUV, and Jeep owners, as well as hunting and pet enthusiasts.