O'Reilly Auto Parts

Welcome to O'Reilly Auto Parts, your local Auto Parts Store conveniently located at 4337 W Saginaw Hwy, Lansing, MI 48917, USA. As a prominent platform category within Auto Repair Stations (referring to the broader automotive service and supply sector), O'Reilly Auto Parts serves as a vital resource for vehicle owners seeking a wide array of automotive parts, accessories, and related goods. We aim to provide the Lansing community with access to quality products and knowledgeable assistance to keep their vehicles in optimal condition.

While specific details about the store's physical environment aren't extensively described in the provided information, auto parts stores like O'Reilly typically feature a retail space organized to allow customers to easily browse and locate the necessary components for their vehicles. You can generally expect well-stocked shelves displaying various parts, fluids, tools, and accessories. The layout is usually designed for efficiency, with different sections dedicated to specific categories of products, such as engine parts, electrical components, brakes, filters, and car care items. The presence of staff readily available to assist customers in finding what they need is also a key characteristic of the environment in such stores.

As an Auto Parts Store, the primary service offered by O'Reilly Auto Parts is the sale of a vast selection of automotive parts and accessories. This includes essential maintenance items like oil filters, air filters, spark plugs, brake pads, and batteries, as well as more specialized components for repairs and upgrades. Customers can typically find parts for a wide range of vehicle makes and models, both domestic and foreign. Beyond just parts, O'Reilly Auto Parts also stocks various automotive fluids (motor oil, coolant, brake fluid, etc.), tools for DIY mechanics, car care products (cleaning supplies, waxes, etc.), and accessories to enhance vehicle functionality and aesthetics.

One of the notable features often associated with auto parts stores like O'Reilly is the availability of knowledgeable staff who can assist customers in identifying the correct parts for their specific needs. This can be particularly valuable for individuals who prefer to perform their own vehicle maintenance or repairs. Staff members often have experience and training in automotive systems and can provide advice and guidance on part selection and installation. The positive customer review highlights this aspect, mentioning that the staff member helped with changing a brake light and even walked the customer through each step. The willingness to lend tools to customers is another significant feature that empowers DIYers and enhances the overall customer experience.

However, it's important to acknowledge the negative feedback present in one of the reviews. This customer reported "terrible customer service" and alleged a discriminatory attitude based on ethnicity. Such an experience, if accurate, stands in stark contrast to the positive feedback and underscores the importance of consistent and respectful customer service for all individuals. While this single negative review does not define the entire operation, it is a point that potential customers might consider alongside the positive experiences shared by others.

To gain a comprehensive understanding of the features of O'Reilly Auto Parts, we can draw upon the general practices of established auto parts retailers. These often include computer systems to look up parts based on vehicle year, make, and model, ensuring accurate selection. Many stores also offer services such as battery testing, check engine light code reading, and wiper blade installation to provide added value to their customers. The ability to order parts online for in-store pickup or delivery is another common feature that enhances convenience.

Specific promotional information for the Lansing location of O'Reilly Auto Parts is not provided in the given text. However, auto parts stores frequently offer various promotions to attract customers. These can include discounts on specific parts or product categories, seasonal sales events, mail-in rebates from manufacturers, and loyalty programs that reward repeat customers. To learn about any current promotions or special offers at the 4337 W Saginaw Hwy location, it is recommended to contact the store directly at (517) 323-0029 or +1 517-323-0029 or visit their website (if available for this specific location).

In conclusion, O'Reilly Auto Parts at 4337 W Saginaw Hwy in Lansing, MI, serves as a local Auto Parts Store providing a wide range of automotive parts, accessories, and fluids. While one customer reported a negative experience with customer service and raised concerns about potential bias, another customer praised the helpful and supportive staff who went above and beyond to assist with a minor repair and even lent tools. This suggests that customer experiences can vary. O'Reilly Auto Parts typically offers valuable features such as knowledgeable staff assistance, parts lookup systems, and potentially additional services like battery testing and code reading. For the most up-to-date information on available products, services, and any ongoing promotions, local customers are encouraged to contact the store directly.

For any inquiries or to check part availability, please contact O'Reilly Auto Parts at:

Phone: (517) 323-0029

Mobile Phone: +1 517-323-0029

Address: 4337 W Saginaw Hwy, Lansing, MI 48917, USA