O'Reilly Auto Parts

O'Reilly Auto Parts ico

(121 reviews)

Auto Repair StationsMichiganSt. Joseph CountySturgisSouth Centerville Road

St. Joseph County . Michigan

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  • +1 269-319-3083
  • locations.oreillyauto.com
  • 1230 S Centerville Rd, Sturgis, MI 49091, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM

O'Reilly Auto Parts Introduce

For residents and vehicle owners in Sturgis, Michigan, **O'Reilly Auto Parts** at **1230 S Centerville Rd, Sturgis, MI 49091, USA**, stands as a primary destination for automotive parts, accessories, and a variety of helpful in-store services. Operating within the broad "Auto Repair Stations" category, this location serves as a retail hub, catering to both the do-it-yourself (DIY) mechanic and professional repair shops, offering a comprehensive inventory and support for vehicle maintenance and minor repairs.

You can contact the Sturgis O'Reilly Auto Parts store directly by phone at **(269) 319-3083** or via mobile at **+1 269-319-3083**. O'Reilly Auto Parts typically maintains extensive operating hours, generally from early morning until late evening, seven days a week, providing ample opportunity for customers to visit at their convenience.

Environment and Facilities

The O'Reilly Auto Parts store in Sturgis, like other branches of this national chain, is designed for efficient retail operations and customer accessibility. The interior is typically well-lit, clean, and systematically organized, featuring clearly marked aisles that stock a vast range of automotive components, fluids, tools, and accessories. The layout is structured to enable customers to easily navigate and locate specific items they need. A prominent service counter serves as the central point for customer assistance, where individuals can consult with staff, pick up online orders, or utilize the various free in-store services offered. The atmosphere is generally functional and customer-friendly, aimed at providing a hassle-free shopping experience for both quick purchases and more involved inquiries. Customers can also benefit from convenient online ordering options, including in-store pickup, to expedite their visits.

Services and Goods for Sale

While categorized as "Auto Repair Stations," it's important to clarify that O'Reilly Auto Parts operates primarily as a retail store for automotive components and accessories, not a full-service repair shop that performs complex mechanical work. However, they provide essential goods and a range of valuable in-store services that greatly assist with vehicle maintenance and light repairs.

Goods for Sale:

O'Reilly Auto Parts boasts an extensive inventory designed to meet diverse automotive needs, including:

  • Hard Parts: A comprehensive selection of replacement parts such as brake components (pads, rotors, calipers), alternators, starters, water pumps, fuel pumps, various sensors, and engine management components.

  • Maintenance Essentials: A wide array of filters (oil, air, cabin, fuel), spark plugs, ignition coils, belts, hoses, and suspension components.

  • Batteries: A large selection of automotive batteries for different makes and models, including their own Super Start brand, alongside chargers and battery accessories.

  • Fluids and Chemicals: Various types of motor oil (conventional, synthetic, blends), transmission fluid, brake fluid, power steering fluid, coolants, additives, and a full range of car care and cleaning products.

  • Tools and Equipment: Hand tools, power tools, diagnostic equipment (e.g., multimeters, code readers), jacks, jack stands, and other garage equipment for both professional and DIY use.

  • Accessories and Customization: Interior and exterior accessories, lighting, audio equipment, and performance parts.

  • Parts for Other Vehicles: Beyond standard cars and trucks, they often carry parts for heavy-duty vehicles, agricultural equipment, marine, and powersports applications.

Free In-Store Services:

To enhance customer convenience and support DIY repairs, O'Reilly Auto Parts offers several complimentary services:

  • Battery Testing and Installation: They provide free testing of batteries, starters, and alternators. If a new battery is purchased from them, they will typically install it for free (for most standard vehicles), and also recycle the old battery.

  • Check Engine Light Code Retrieval: Staff can connect a diagnostic scanner to your vehicle's OBD-II port to retrieve "check engine" light codes, which can help in identifying potential issues. While they provide the code, they will usually recommend a qualified mechanic for in-depth diagnosis and repair.

  • Loaner Tool Program: Customers can borrow specialized automotive tools (e.g., spring compressors, steering wheel pullers) by leaving a refundable deposit. This saves customers from having to purchase expensive tools for a one-time repair.

  • Wiper Blade Installation: If you purchase new wiper blades, staff will often install them for free on your vehicle.

  • Fluid Recycling: They accept used motor oil, transmission fluid, and automotive batteries for free recycling, promoting environmentally responsible disposal.

Features and Customer Experience

The customer reviews for the Sturgis O'Reilly Auto Parts location predominantly highlight exceptional customer service, indicating a strong positive feature of this particular store:

  • Outstanding Customer Service: Both reviews praise the "great customer service" and the welcoming atmosphere. Customers were "greeted right away" and found staff to be "helpful." This suggests a proactive and friendly approach to customer interaction.

  • Knowledgeable and Efficient Staff: The experience with "Alejandro," who "tested my current battery then installed a new battery quickly," demonstrates competence and efficiency. The ability of staff to "walked me right to what I needed" also points to their knowledge of the store's inventory and product locations.

  • Integrity and Ethics: The gesture of Alejandro refusing a tip and suggesting it be given to charity is a powerful testament to the integrity and positive attitude of the staff. This act of altruism significantly enhances the customer's perception of the service provider.

  • Convenience of Free Services: The quick and free battery testing and installation service, as highlighted by a customer, adds significant value and convenience, especially for crucial vehicle components like batteries.

The consistency of positive feedback regarding friendliness, helpfulness, and efficiency suggests that this particular O'Reilly Auto Parts location excels in creating a positive and supportive environment for its customers. The emphasis on quick service and knowledgeable assistance makes it a reliable resource for urgent parts needs or quick fixes.

Promotional Information

As a national chain, O'Reilly Auto Parts regularly runs various promotions and special offers, which are generally available at all their locations, including the Sturgis store. While the provided reviews do not detail specific current promotions, common types of promotions typically include:

  • Weekly Sales & Discounts: Regular sales on a wide range of products, including popular items like oil, filters, brake components, and accessories.

  • Rebates: Manufacturer rebates on specific brand-name parts or products.

  • Loyalty Programs: O'Reilly often has customer loyalty programs that provide discounts or rewards for frequent purchases.

  • Online Exclusive Deals: Special offers and discounts available for purchases made through their website, often with convenient in-store pickup options.

  • Seasonal Promotions: Campaigns tailored to specific times of the year, such as discounts on winterizing products or summer travel essentials.

To stay informed about the latest promotions, customers are advised to check the official O'Reilly Auto Parts website, sign up for their email newsletter, or inquire directly with the staff at the Sturgis store. The friendly and helpful staff, as noted in reviews, would likely be able to provide details on current deals and how to best take advantage of them.

Conclusion

O'Reilly Auto Parts at 1230 S Centerville Rd in Sturgis, MI, is a highly customer-centric "Auto Repair Station" that excels as a retail supplier of automotive parts and a provider of valuable in-store services. With a wide inventory ranging from basic maintenance items to specialized tools, coupled with complimentary services like battery testing and loaner tools, it serves as an indispensable resource for the local community. The consistent positive feedback highlighting knowledgeable, efficient, and exceptionally friendly staff, even to the point of ethical gestures, solidifies its reputation as a reliable and pleasant place for all automotive needs. For anyone in Sturgis seeking quality auto parts or quick, supportive assistance with their vehicle, O'Reilly Auto Parts appears to be a highly recommended destination.

O'Reilly Auto Parts Photos

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O'Reilly Auto Parts Location

O'Reilly Auto Parts Customer Reviews

Alejandro was wonderful. He tested my current battery then installed a new battery quickly. He wouldn't take a tip and suggested I give it to charity. Wonderful experience.

Nov 02, 2024 · Heidi Wolfe

Costumer service was great!!! Walked in greeted right away. Asked if they could help me find anything then walked me right to what I needed. Definitely will be back.

Sep 16, 2024 · Jack Hart

Sean at the Sturgis location is the best! I won't go anywhere else. I went to another auto store in Sturgis and they couldn't help me replace my battery. Sean came out and looked at my car for me. He let me know I didn't even need a new battery, just a few nuts. Saved me a few hundred dollars! He certainly could of just sold me a new battery and put it in but he was honest instead!

Mar 12, 2024 · Megan Bischko

They have or can order anything you need to do your vehicle's. The rewards program is a greatly appreciated. Thank you O'Reilly for being you.

Jun 03, 2024 · Tuesday Starks Wattles (Metal Princess #1)

Good people and better prices than most. I go here usually when I need a part, but today they helped me with an emergency. My serpentine belt shredded itself and these fine people sold me a new one and let me borrow the tool needed to put the new one on while in their parking lot. I was in and out in under 10 min.

Jun 10, 2017 · Ren Hartung