O'Reilly Auto Parts

O'Reilly Auto Parts, located at 3248 Las Vegas Blvd N, Las Vegas, NV 89115, USA, operates as a prominent "Auto Repair Station" within the automotive aftermarket industry. While primarily known for its extensive inventory of auto parts and accessories, this O'Reilly location, like many others across the nation, also offers a range of valuable in-store services that support vehicle maintenance and repair for both DIY enthusiasts and professional mechanics in the Las Vegas area.

The core of O'Reilly Auto Parts' offering is its vast selection of automotive parts and accessories for a wide variety of vehicle makes and models. Customers can expect to find everything from essential replacement components to performance upgrades and car care products. This includes, but is not limited to, parts for:

• Engine & Drivetrain: Such as spark plugs, filters, alternators, starters, radiators, and various engine components.

• Brake System: Including brake pads, rotors, calipers, and brake fluids.

• Suspension & Steering: Like shocks, struts, and alignment components.

• Batteries & Electrical: A wide range of Super Start Batteries (Platinum, Extreme, Premium, Economy) for cars, trucks, SUVs, powersports, lawn & garden, and marine applications, along with fuses, wiring, and other electrical components.

• Fluids & Chemicals: Motor oil, transmission fluid, coolant, power steering fluid, and various additives.

• Wipers & Lighting: Windshield wiper blades, headlights, tail lights, and other exterior bulbs.

• Tools & Equipment: A comprehensive selection of mechanic-grade tools, diagnostic scanners, jacks, and shop equipment.

• Accessories & Car Care: Interior and exterior accessories, detailing products, air fresheners, and more.

Beyond selling parts, the 3248 Las Vegas Blvd N location, like most O'Reilly Auto Parts stores, provides a variety of in-store services designed to assist customers with their automotive needs. These services contribute to its classification as an "Auto Repair Station" as they directly aid in diagnosing, maintaining, and performing minor repairs on vehicles:

• Battery Testing and Charging: O'Reilly offers free battery testing for most vehicle and powersport batteries, in or out of the vehicle. If a battery is low, they can often charge it in-store. They also assist in finding the right replacement battery if needed.

• Check Engine Light Testing: Using O'Reilly VeriScan® OBD-II readers, parts professionals can scan and read check engine light codes for free. This service provides a report of the codes and potential fixes, helping customers understand the issue and identify necessary parts.

• Used Oil & Battery Recycling: They provide a convenient and environmentally friendly way to dispose of used motor oil, transmission fluid, gear oil, oil filters, and dead batteries, often free of charge.

• Headlight & Wiper Blade Installation: With the purchase of new headlight bulbs or wiper blades, O'Reilly staff can often install them for free on many vehicles, though availability may be limited based on vehicle type.

• Loaner Tool Program: A highly valued service, customers can rent specialty tools for specific diagnostics and repairs by paying a refundable deposit. This program provides access to over 80 different tools, saving customers from purchasing expensive tools for one-time use.

• Drum & Rotor Resurfacing: The store offers in-store resurfacing services for brake drums and rotors, helping customers complete brake repairs economically if their existing components can be safely refinished.

The environment at O'Reilly Auto Parts stores, including this Las Vegas location, is generally designed to be accessible and organized, making it easy for customers to navigate and find the parts they need. Shelves are typically well-stocked and categorized, with a clear layout to facilitate self-service. The provided customer reviews, however, present a mixed picture regarding the human element of the environment. One review praises the "Great customer service," specifically mentioning the Assistant Manager Lisa for her consistent presence and willingness to offer help. This suggests that when the customer service is good, it's very impactful, with staff who are knowledgeable ("Parts Professionals") and ready to assist. Conversely, another review describes "Terrible customer service," citing being put on hold and then hung up on, followed by refusal to answer calls. This indicates that while O'Reilly aims for consistent service, individual experiences can vary based on staff availability, training, or attentiveness during busy periods. However, the mission statement of O'Reilly Auto Parts emphasizes "the highest possible service level," suggesting that customer service is a core value the company strives for.

Key features of O'Reilly Auto Parts that make it a go-to destination for local users include:

• Extensive Inventory: Their ability to "always had the parts and accessories I needed" points to a comprehensive stock, minimizing the need for customers to visit multiple stores.

• Convenient In-Store Services: The free battery testing, check engine light diagnostics, and complimentary installation services for wipers and headlights add significant value, helping customers perform basic maintenance and troubleshoot issues without a mechanic.

• Loaner Tool Program: This program is a major asset for DIY mechanics, making otherwise expensive or specialized repairs more accessible and affordable.

• Recycling Services: Their commitment to free recycling for oil and batteries promotes environmental responsibility and offers a convenient disposal method for customers.

• Knowledgeable Staff (when available): The positive review highlights the helpfulness of the Assistant Manager, indicating that when staff are engaged, they provide valuable assistance and automotive knowledge.

• Online Shopping and Pickup Options: O'Reilly also offers online shopping with options for in-store pickup or home delivery, providing flexibility for customers to shop how they prefer.

In terms of promotional information, O'Reilly Auto Parts regularly runs various promotions and offers that benefit local users:

• Current Ad and Weekly Deals: They consistently feature a "Current Ad" with ongoing sales and special pricing on a wide range of parts, fluids, and accessories. These ads are typically updated regularly and can be found in-store and online.

• Coupons & Promos: O'Reilly frequently offers coupons and promotional codes, often for online purchases, including percentage discounts (e.g., 20% off orders over a certain amount) or dollar-off deals.

• O'Rewards Program: Customers can join the O'Rewards loyalty program to earn points on purchases and receive bonus points on featured items, redeemable for future discounts.

• Rebate Center: They facilitate manufacturer rebates on various products, allowing customers to save money after purchase.

• Free Shipping & In-Store Pickup: Free shipping is typically offered on most online orders over a certain amount (e.g., $35), and customers can opt for free in-store pickup to save on shipping costs and get their parts faster.

• Military Discount: O'Reilly Auto Parts offers a 10% discount off retail price for most items to active duty, reserve, retired military personnel, and veterans, with valid ID.

• Specific Service Offers: Promotions often include specific deals on services like "Free Brake Pads" with the purchase of rotors, or discounts on particular brands of oil when buying multiple quarts.

The phone number for O'Reilly Auto Parts at this Las Vegas location is (702) 644-0180, and the mobile phone number is +1 702-644-0180. These contact details allow local users to inquire about specific parts availability, check on service options, or confirm store hours. Despite the occasional mixed customer service experience, the consistent availability of a vast inventory, practical in-store services, and ongoing promotions make O'Reilly Auto Parts at 3248 Las Vegas Blvd N a significant resource for automotive needs in the Las Vegas community.