O'Reilly Auto Parts

I was immediately greeted by a friendly and helpful staff member who asked me what I needed. I explained that I needed to replace my headlight bulb, and he immediately took me to the right section of the store. He helped me find the right bulb for my car and even installed it for me. I was very impressed with his knowledge and expertise. Jared was a pro in installing my headlight bulb and Mathew helped me find the right one..Thank you so much for all your help

Nov 19, 2023 · NAS AL

Was is last week when a Young Kid with and Orielly auto Uniform was at the front counter. I walked up to him for help, He looked at me and walked away. Another employee came to help me. I asked why that kid walked away from me, they said its Charles son. Don't hire family unless they want to work, just saying. Makes you guys look bad when a employee walks away from Customers regardless if he is bosses kid

Feb 07, 2025 · Richard Scrodium

Most of the guuyd in there are duper helpful. I've never had any problems with them and able to make conversations with them. However, there is an older Asian male that gave me the wrong item. I asked if they sell any grease (gray grease high temperature paste). He told me no and gave me a liquid lubrication for crankshafts and crankshafts. I told him it has to be the grey grease paste and asked if he could help me look for it. He simply told me they don't carry it. I told him "fine. I'll go look somewhere else." I called the oriley on Herndon/Clovis and they said they do carry it with different brands. This just tells me the old Asian guy just didn't want to help me out. He looked annoyed too.

Jan 03, 2025 · Nicholas Moua

Went above and beyond to help us even after our purchase. Staff checked our battery and gave us insight into an issue we had with our truck. So helpful, so fast, so knowledgeable.

Sep 21, 2024 · Jessica Harrington

This place has everything I need plus amazing customer service. I've been here a few times for different items and each time the staff here is so helpful and kind.

Oct 22, 2024 · private private

Today, my wife and I came to this location needing a new battery for our hybrid vehicle and were unsure of what type of battery we needed. A gentleman by the name of Jordan was very helpful and provided exceptionable customer service. Other locations did not treat us like this. He answered all questions we had and even empathize with our situation, testing our vehicle battery without us having to ask, He also had no problem installing the new one while wearing a warm smile the entire time. Thank you so much, O’Reilly

Mar 19, 2025 · Omari Lee

The agent at the store was very knowledgeable and provided me with the best motorcycle battery for a dead replacement. I had no idea on which one would be a better replacement. The battery needed to be perfect for the size too as bikes have limited space and this one worked really well. Highly recommend this store for auto parts.

Feb 24, 2025 · Dhiraj Gautam

I've lived in 6 states, from east to west and and seen my fair share of DIY auto repair stores (chain and local). This is the cleanest and most organized one I've come across. Even better, the staff are welcoming, courteous and helpful. This will be my go-to store and I highly recommend.

Apr 05, 2025 · nine2-5traveler

Steve the assistant manager should be FIRED. I tried to exchange a simple car battery under warranty and the run around with this guy was absurd. Be very wary of him.

Apr 25, 2025 · Raymond Ashley