NTB-National Tire & Battery

NTB-National Tire & Battery, located at 20425 Rte 19, Cranberry Twp, PA 16066, USA, is a well-established automotive service center falling under the "Auto Repair Stations" category. This location serves the Cranberry Township community and surrounding areas, providing a wide array of services and goods, with a strong emphasis on tires and batteries. They can be reached via phone at (724) 242-8163 or by mobile at +1 724-242-8163.

The environment at NTB-National Tire & Battery is designed to efficiently handle a high volume of automotive service needs, particularly those related to tires and general maintenance. As a national chain, the facility typically features a standardized layout, including multiple service bays, a dedicated area for tire mounting and balancing equipment, and a customer waiting lounge. The customer reviews provide insight into the service environment; one reviewer praised the staff for being "very helpful" and getting work "done in a very quick manner," suggesting an emphasis on speed and customer convenience. Another review highlights the "honesty and generosity" of the manager, indicating a commitment to ethical service, which fosters a trusting environment for customers. While the primary focus is on the efficient execution of services, the presence of a waiting room and potentially Wi-Fi allows customers to remain comfortable while their vehicles are being attended to. The store's location on Route 19 makes it easily accessible for residents and commuters in Cranberry Township, further contributing to its convenience as a go-to auto service provider.

NTB-National Tire & Battery offers a comprehensive suite of services and goods for sale, specializing in tire and battery-related needs, but also extending to general automotive repair. Their core offerings include a vast selection of tires from various brands, including Goodyear, Cooper, Michelin, and others. They provide complete tire services, such as mounting and balancing, flat tire repair, tire rotation, and tire disposal. As highlighted in the reviews, they are capable of mounting and balancing loose tires purchased elsewhere, demonstrating flexibility in their tire service offerings. Beyond tires, their expertise extends to battery services, including testing, replacement, and ensuring proper installation. They offer a range of automotive maintenance and repair services, including brake services (inspections, pad replacement, rotor replacement), wheel alignment (using state-of-the-art equipment), oil changes (for various vehicle types), and fluid services. Other services typically available at NTB locations include AC services, suspension and steering repairs, engine diagnostics, headlight and taillight services, wipers and fluid replacement, and preventative maintenance. Their services are designed to address both routine upkeep and more complex mechanical issues, ensuring vehicles are safe and performing optimally on the road.

Several key features define the customer experience at NTB-National Tire & Battery in Cranberry Township. A significant feature is their expertise in tire services, including the ability to handle tire mounting and balancing quickly and efficiently, even for tires purchased externally. This flexibility and speed are highly valued by customers, as seen in the positive review. Another prominent feature is the honesty and integrity of the staff. One reviewer explicitly lauded the manager for being "honest and recommended repair" instead of suggesting a new tire, even going so far as to provide the service without charge, which created a strong sense of trust and appreciation. This commitment to transparent and ethical service is a crucial differentiator in the auto repair industry. The store also offers convenient solutions such as safe disposal of old tires, adding value for customers who might otherwise struggle with this task. Furthermore, NTB provides access to a broad inventory of tires, ensuring customers have a wide selection to choose from. As a part of the Mavis Tire Family, they aim to offer competitive pricing and a consistent service experience across their network. The availability of online scheduling and access to various promotions further enhances the overall customer experience.

NTB-National Tire & Battery consistently provides various promotional offers and deals to its customers. These promotions are typically advertised on their website and often include significant savings on tire purchases and automotive services. For tires, customers can frequently find rebates (e.g., up to $180 back on select sets of 4 tires) from leading manufacturers or direct instant savings (e.g., up to $80 instantly). These tire deals often come with added benefits like free rotation and options for road hazard coverage. Beyond tires, NTB offers a range of service specials. Examples include savings on brake services (e.g., up to $140 off with a free brake inspection), discounts on wheel alignments (e.g., $20 off), and savings on oil changes (e.g., up to $20 off valid on most cars). They also run promotions on battery services, including free battery checks and discounts on replacements. The company also offers the NTB Credit Card, providing special financing options (e.g., 6 months special financing on purchases of $199 or more). Customers can check for specific deals and coupons online or by calling the Cranberry Township location at (724) 242-8163. The positive customer reviews, emphasizing honesty and value, also serve as a strong form of organic promotion, reinforcing the perception of NTB as a reliable and cost-effective option for vehicle maintenance and repair.