Novus Glass

Novus Glass, located at 116 Concord Exchange S, South St Paul, MN 55075, is a specialized "Auto Repair Station" that stands out for its dedicated focus on automotive glass solutions. As part of a globally recognized franchise network, this South St. Paul location offers a comprehensive range of services for damaged vehicle glass, ensuring safety, clarity, and the proper functioning of modern vehicle systems. Their expertise extends beyond simple repairs to include advanced technological requirements. For appointments or inquiries, local users can contact them at (651) 552-1000 or +1 651-552-1000.

The **environment** at Novus Glass is designed with customer convenience and efficiency in mind. While specific details about the South St. Paul facility's waiting area or interior amenities are not extensively highlighted in public information, the core philosophy of Novus Glass emphasizes flexibility for the customer. This often translates to a clean, professional, and well-equipped workshop for in-store services. Crucially, Novus Glass heavily promotes its **mobile auto glass service**. This means that for many customers, the "environment" of their repair is their own driveway, workplace, or another convenient location. This mobile capability underscores a customer-centric approach, removing the burden of transporting a vehicle with compromised glass. For those who choose to visit the physical location, the expectation is a specialized and efficient operation, focused solely on auto glass needs, allowing for a streamlined and swift service experience.

The **services** offered by Novus Glass are extensive and cater to virtually all types of automotive glass damage. Their key offerings include:

• Windshield Repair: Novus Glass is particularly renowned for its advanced windshield repair capabilities. They specialize in repairing chips and even long cracks, often exceeding 12 inches, which many other repair shops might deem irreparable. This focus on repair over replacement can save customers significant time and money, and it is also often considered more environmentally friendly.

• Windshield Replacement: When damage is too severe for repair, Novus Glass provides professional windshield replacement services. They utilize high-quality materials and adhere to strict industry standards to ensure the new windshield is installed correctly and safely.

• Side and Rear Window Replacement: Beyond windshields, they handle the replacement of shattered or damaged side and rear windows, restoring the vehicle's integrity and security.

• ADAS Calibration: A critical and increasingly vital service, especially for newer vehicles. Advanced Driver Assistance Systems (ADAS), which include features like automatic emergency braking, lane keeping assist, and adaptive cruise control, often rely on cameras and sensors mounted on or near the windshield. After a windshield replacement, these systems require precise recalibration to ensure they function accurately. Novus Glass technicians are specifically trained and equipped to perform ADAS calibration according to Original Equipment Manufacturer (OEM) specifications, ensuring the safety features of the vehicle are fully restored.

• Mobile Auto Glass Services: This highly convenient service allows Novus Glass technicians to come directly to the customer's home or commercial location to perform auto glass repairs and replacements, minimizing disruption to their day.

• Headlight Restoration: Beyond glass, some Novus Glass locations also offer headlight restoration services, which can significantly improve visibility and the aesthetic appeal of older, hazy headlights.

• Mirror Replacement: Replacement of side view mirrors and other automotive mirrors.

• Window Tinting: Certain locations may also offer window tinting services, providing enhanced privacy, UV protection, and a customized look for vehicles.

• Insurance Claims Management: Novus Glass often works directly with insurance companies, assisting customers with the claims process and helping to minimize out-of-pocket expenses.

The **features** that set Novus Glass apart are rooted in their long-standing reputation for innovation and customer-focused solutions. They are widely recognized as pioneers in windshield repair technology, holding numerous patents that allow them to repair more types of damage with greater optical clarity than many competitors. This expertise translates into cost savings and a more sustainable approach for customers. Their commitment to **quality materials** and **world-class training** for their technicians ensures that all repairs and replacements are performed to the highest standards, prioritizing vehicle safety and longevity. The emphasis on **ADAS calibration** highlights their forward-thinking approach, adapting to the complexities of modern automotive technology. Furthermore, the extensive network of Novus Glass locations globally, coupled with the local franchise ownership model, provides both the backing of a major brand and the personalized service of a local business. The provision of **mobile services** is a significant convenience feature, allowing repairs to be done wherever the customer is, a particularly valuable offering for busy individuals or those with urgent repair needs. Their capability to handle a wide range of vehicle types, from everyday cars to light heavy trucks, further broadens their appeal.

In terms of **promotional information**, while specific short-term deals may vary, Novus Glass leverages its brand reputation and service advantages as primary promotional tools. Their long history and leadership in windshield repair technology implicitly convey a message of reliability and expertise. The core promotion is often the benefit of **repairing over replacing**, emphasizing cost savings and environmental benefits. The **convenience of their mobile service** is a major promotional draw, as it offers unparalleled flexibility to customers. For individuals covered by insurance, their ability to **work directly with insurance companies** and handle claims paperwork is a significant value-add that effectively promotes hassle-free service. While specific discounts for the South St. Paul location are not publicly listed, it's common for auto glass companies to offer competitive pricing, sometimes combined with special offers for new customers or specific services. The general Novus Glass brand also highlights that they have local owner-operators committed to serving their communities, which acts as a powerful promotional message for local users seeking a trusted and community-oriented service provider. The sheer range of services, especially the advanced ADAS calibration, positions them as a comprehensive and up-to-date solution for all auto glass needs.