North Lake Automotive

North Lake Automotive ico

(58 reviews)

Auto Repair StationsSouth CarolinaRichland CountyChapinDutch Fork Road

Richland County . South Carolina

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 803-708-2876
  • northlakechapin.com
  • 2351 Dutch Fork Rd, Chapin, SC 29036, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 2:00 PM
Saturday Closed
Sunday Closed

North Lake Automotive Introduce

North Lake Automotive, situated at 2351 Dutch Fork Road in Chapin, SC, has established itself as a premier auto repair station, earning a stellar reputation among local vehicle owners. Operating within the "Auto Repair Stations" platform category, this establishment is dedicated to providing comprehensive automotive services and related goods for sale, ensuring that vehicles in the Chapin community remain in optimal working condition. Based on glowing customer reviews, North Lake Automotive stands out for its integrity, quality of work, and commitment to customer satisfaction.

Environment and Facilities

While specific detailed descriptions of the waiting area or service bays are not explicitly provided in the customer testimonials, the pervasive positive sentiment surrounding North Lake Automotive strongly suggests a professional, organized, and welcoming environment. In the realm of auto repair, a clean and efficient workspace is paramount, reflecting the meticulous nature of the service provided. Customers' trust in the shop's honesty and the quality of their work implies that the physical environment supports these values. The focus of the reviews is overwhelmingly on the exceptional service and ethical practices, which often overshadow the details of the physical waiting space. It can be inferred that the facility maintains a standard that supports the high level of service consistently delivered, ensuring a comfortable experience for customers during their visit.

Comprehensive Services Offered

As an "Auto Repair Station," North Lake Automotive is equipped to handle a broad spectrum of vehicle issues, ranging from routine maintenance to complex repairs. The customer reviews, though limited in specific service listings, provide strong indicators of their capabilities:

  • Complex Diagnostics and Repairs: A significant highlight is their ability to successfully repair a Jaguar that a dealership deemed too expensive to fix, suggesting expertise in handling intricate problems, even on luxury or import vehicles. This indicates a strong diagnostic capability and the technical prowess to execute challenging repairs.
  • General Vehicle Maintenance and Repair: The fact that customers bring vehicles like a Tahoe for "nothing but the best service" implies they competently perform a wide array of standard maintenance and repair tasks. This would typically include services such as oil changes, brake inspections and repairs, tire services (rotation, balancing, replacement), fluid checks and flushes, battery testing and replacement, and addressing check engine light issues.
  • Problem Solving and Solutions: The ability to fix "everything that was wrong" with the Jaguar indicates a comprehensive approach to vehicle issues, ensuring that all identified problems are addressed effectively.

While the reviews don't list every service, the high praise for their repair capabilities across different vehicle types (Jaguar, Tahoe) points to a versatile and skilled team capable of addressing diverse automotive needs.

Key Features and Strengths

North Lake Automotive distinguishes itself through several outstanding features, as consistently highlighted by its clientele:

  • Unwavering Honesty and Trustworthiness: This is arguably their most emphasized attribute. Customers repeatedly use terms like "honest and trustworthy" and "Hard to find an automotive shop you can trust," underscoring that integrity is at the core of their operations. This builds immense customer loyalty and peace of mind.
  • Exceptional Value and Reasonable Pricing: A critical factor for any auto repair shop is pricing. Customers praise North Lake Automotive for being "much less" than dealership costs for complex repairs and offering "Reasonable prices for my issues." This commitment to fair pricing ensures that customers receive high-quality service without being overcharged.
  • High-Quality Workmanship: The success in repairing a Jaguar that a dealership struggled with, coupled with consistent "best service," speaks volumes about the quality of their work. This indicates that their technicians are skilled and meticulous in their craft.
  • Speed and Efficiency: One customer explicitly mentioned a "next day situation," highlighting their ability to deliver prompt service, which is a rare and highly valued quality in the automotive repair industry. This minimizes vehicle downtime for customers.
  • Customer-Centric Approach: The heartfelt thanks for "taking such great care of our family" illustrates a profound commitment to customer well-being and satisfaction. The personalized attention and genuine care resonate deeply with their clientele, fostering strong relationships.
  • Reliable and Consistent Service: The sentiment of "nothing but the best service there is!!" for repeat visits signifies a consistent level of excellence, assuring customers that they can depend on North Lake Automotive for all their future automotive needs.
  • Personalized and Attentive Staff: The specific mention of "Brad and Matt and the guys" by name suggests a team that builds rapport with customers, making the experience more personal and less transactional. This level of connection contributes significantly to customer trust and loyalty.
  • Strong Local Recommendation: The powerful endorsement, "Will always recommend North Lake Automotive to everyone!!" and "Trust me, trust these guys," indicates that they have cultivated a loyal customer base willing to enthusiastically vouch for their services. This word-of-mouth reputation is invaluable.
Promotional Information and Recommendations

For residents of Chapin, SC, and surrounding areas, North Lake Automotive at 2351 Dutch Fork Road is unequivocally presented as the top choice for vehicle repair and maintenance. Their telephone number, (803) 708-2876, and mobile phone, +1 803-708-2876, provide direct access to their highly acclaimed services. Given the overwhelmingly positive customer testimonials, emphasizing their honesty, fair pricing, exceptional workmanship, and prompt service, North Lake Automotive stands out as a beacon of trustworthiness in the auto repair industry. Customers seeking an alternative to expensive dealership repairs, or simply looking for a reliable and ethical mechanic, will find North Lake Automotive to be an ideal solution. Their ability to handle a wide range of vehicles, from luxury brands to everyday SUVs, with consistent excellence and a customer-first attitude, makes them highly recommended for anyone in need of dependable automotive care. Prospective customers are encouraged to contact them to experience the level of service that has garnered such widespread praise.

North Lake Automotive Photos

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North Lake Automotive Location

North Lake Automotive Customer Reviews

Hands down the best place to take your vehicle. My mother-in-law had issues with her Jaguar and the dealership was going to charge more than the car was worth to fix. North Lake Automotive cost much less and was able to fix everything that was wrong with it. They are honest and trustworthy and do not take advantage of people. Since then, we have taken my Tahoe there and have had nothing but the best service there is!! Thank you for taking such great care of our family! Will always recommend North Lake Automotive to everyone!!

Nov 14, 2024 · Montez Mangels

Hard to find an automotive shop you can trust, Brad and Matt and the guys are whom you are looking for. Reasonable prices for my issues, and in a next day situation. That is a rare thing. 5 stars or more if I could. Trust me, trust these guys.

Jul 24, 2024 · Michael OQuinn

Brad and his crew are the most knowledgeable and professional automotive repair shop in Chapin.....and probably the greater Colombia area. North Lake Automotive has an extensive array of tools to tackle any type of auto repair as well as routine maintenance. The inside of the repair shop is pristine, like an operating room in a hospital. The prices are fair (much lower than a new car dealer) and the turnaround time is excellent. Matthew at the front desk keeps you informed on the status of your repair and takes the time to fully explain your repair estimate and final bill. Brad, the owner, is a wealth of information and oversees every single repair that comes into the shop. He is truly a "hands-on" owner / operator, something you don't see too often in a top quality, professional repair shop. When you want your car fixed properly, bring it to North Lake Automotive and rest easy that the job is getting done the right way.

Jun 25, 2023 · Jim Campa

My family and I have been using North Lake Automotive with Brad & Matt for years now. Not sure why it’s taken this long for me to add a review. You won’t find a better automotive shop around— these guys are extremely hard working, friendly, honest, & fair priced! Give them a try, you’ll be happy you did! Thanks guys! 👏🏼

Jun 19, 2023 · Kelly Hernandez

I've brought my car/cars to the shop for years and just the other day i called for a oil change and was told not to bring it back. The reason for that was my car was having trouble and I drop it off to find out instead of one or two days it being there I was told 4 or 5 days. They ran all kinds of text on it and never find out what was wrong with it. I figured it out water in the tank, never crossed there minds. Charged 65.00 for test on it and never figured it out.said it could be a blowed head gasket,well I know if that's the case it would have been running hot. Brad didn't tell me not to bring it back mat did, so with Brad being the owner why he couldn't tell me himself I don't know. I'm not worried about taken it to them anymore, there are plenty of other places that has been in business alot longer. Good luck!

Feb 07, 2024 · Paula Jones