Norm's Point Service

Auto Repair StationsIndianaAllen CountyNew HavenLincoln Highway West
Allen County . Indiana
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- Intro
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- Location
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- +1 260-493-1887
- normspointservice.com
- 445 Lincoln Hwy W, New Haven, IN 46774, USA
Operating Hours
Norm's Point Service Introduce
Norm's Point Service, located at 6133 E State Blvd in Fort Wayne, Indiana, has established itself as a reputable "Auto Repair Station" providing a wide range of automotive services and related goods to the local community. With operating hours from Monday to Friday, 8:00 AM to 5:00 PM, they offer convenient weekday service for their clientele. For inquiries or to schedule an appointment, Norm's Point Service can be reached at (260) 485-1666.
As a platform category "Auto Repair Stations" that also provides "corresponding services or goods for sale," Norm's Point Service effectively blends automotive repair and maintenance with the provision of necessary parts and fluids. Their primary service lies in the expert diagnosis and repair of various vehicle issues, coupled with routine maintenance to ensure optimal vehicle performance and longevity. The "goods for sale" aspect primarily includes the automotive parts, lubricants, and fluids required to carry out these services. This integrated approach allows customers to address their vehicle's needs comprehensively in one location, from diagnostics to parts replacement and final repair.
While specific details about the environment of Norm's Point Service are best experienced during a visit, one can generally expect a professional and customer-oriented auto repair facility. A well-regarded auto repair station like Norm's Point Service typically maintains a clean and organized workshop equipped with the necessary diagnostic equipment, tools, and lifts to handle a wide array of automotive repairs. The customer reception area is likely designed to be comfortable and welcoming, providing a space for customers to discuss their vehicle concerns with service advisors and receive clear explanations of the required services.
The "services" offered at Norm's Point Service are likely to be comprehensive, addressing a wide spectrum of automotive maintenance and repair needs. These commonly include: routine maintenance services such as oil changes, fluid flushes, filter replacements, and scheduled maintenance based on manufacturer recommendations; diagnostic services to accurately identify the cause of vehicle problems; repair and replacement of essential components such as brakes, batteries, starters, alternators, and belts; services related to the engine, transmission, steering and suspension systems; exhaust system repair; heating and air conditioning service; and tire services, potentially including rotations, balancing, and repairs, and possibly the sale of new tires. As a full-service auto repair station, Norm's Point Service aims to be a reliable resource for all basic and more complex automotive needs.
A key "feature" of Norm's Point Service is likely the experience and expertise of their automotive technicians. A long-standing presence in the community often indicates a team of skilled and knowledgeable mechanics who are adept at diagnosing and repairing a wide range of vehicle makes and models. Their experience allows them to efficiently and accurately address automotive issues, ensuring quality workmanship and customer satisfaction.
Another important feature is the commitment to using quality parts. As an auto repair station that also provides goods, Norm's Point Service likely sources and utilizes reliable replacement parts to ensure the longevity and performance of the repairs they undertake. Using quality components is crucial for maintaining the integrity of the vehicle and providing lasting solutions for their customers.
Transparency and clear communication are also likely hallmarks of Norm's Point Service. A reputable auto repair station prioritizes explaining the necessary repairs to customers in a way that is easy to understand, providing detailed estimates for the cost of work, and obtaining customer approval before proceeding with any repairs. This open communication builds trust and ensures that customers are fully informed about the services being performed on their vehicles.
Regarding "promotional information," local auto repair shops like Norm's Point Service may occasionally offer specials or discounts to attract and retain customers. These could include discounts on routine services like oil changes or tire rotations, seasonal specials (e.g., for winter or summer maintenance), or coupons for specific repair services. To obtain the most up-to-date information on any promotions or special offers at Norm's Point Service, it is recommended to contact them directly at (260) 485-1666 or inquire during a visit to their location at 6133 E State Blvd in Fort Wayne. They may also have information about current specials on their website or through local advertising.
Furthermore, as a local business, Norm's Point Service likely values building strong relationships with its customers in the Fort Wayne community. This commitment to customer service and satisfaction can be considered an important feature. They likely strive to provide friendly, reliable, and honest service to foster long-term customer loyalty.
In conclusion, Norm's Point Service in Fort Wayne presents itself as a dependable auto repair station offering a comprehensive range of vehicle maintenance and repair services, supported by the provision of quality automotive parts. Their likely features include experienced technicians, a commitment to using quality parts, and a focus on transparent communication and customer satisfaction. For residents of Fort Wayne seeking a trusted and reliable auto repair service, Norm's Point Service at 6133 E State Blvd is a local option worth considering. Contact them at (260) 485-1666 to discuss your vehicle's needs or to schedule an appointment.
Norm's Point Service Photos
Norm's Point Service Location
Norm's Point Service Customer Reviews
I would feel better about giving a better rating if my service had gone better. I had work done on my SUV that had an aftermarket warranty active on it. I was told multiple times that they would contact the warranty company to have my parts covered that needed replaced and then all I would have to pay was the deductible. That never happened despite being told multiple times that it would, and I was charged regular price at a time I really needed my car back. I have a new mechanic now. The only reason I gave two stars and not one is because the coolant pipe was replaced fine where the previous shop gave me bad vibes about it.
Dec 16, 2024 · J Zombie
I have come here multiple times for different cars. They are honest and get the job done. They do a great job and I trust them!
Mar 04, 2025 · Luke Moore (Lucas)
Absolutely fantastic same-day service. Brad got us fixed up and on the toad in no time
Feb 07, 2025 · Domi Smith
I travel for work and on my way to work, my brakes started grinding and screeching even while not pressing on the brake pedal!! My gauge also went off that a tire was going flat. I called my boss to tell her what was happening and she recommended norms bc she had been a customer for years, and they were across the street. I called norms and by this time it's almost 10am and they were so pleasant and understanding!! I was so relieved considering I was almost 2 hours from home. They got my car, dropped me off at work, fixed my brakes, fixed my tire (ran over a nail) rotated my tires and changed my oil for cheaper than a well known chain shop for just changing brakes alone!! This shop I hear is family owned and operated. I hope they never lose their connection with the public not just customer service but going above and beyond and keeping their prices low and affordable, which is unheard of nowadays! Especially thank you to Brad. He is the face you see and voice you hear and when you need a ride, he accommodates with such a friendly and kind attitude. Thank you Norms!! I really appreciate and applaud you for not only holding onto, but especially practicing old fashioned values and principles with manners!! Yall a class act in my book!! DJ Pratt
Sep 10, 2024 · Dj Bratty
Just had another great experience from Brad and the team! Repaired the exhaust and brakes on my Acadia on time and for a great price. A great mechanic is hard to find but Norm’s has earned my family’s business for life!
Apr 26, 2024 · Dave MacDonald
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