Newton Ford South Service Center Parts Center

Located at 2811 US-231, Shelbyville, TN 37160, USA, the Newton Ford South Service Center Parts Center stands as a pivotal resource for vehicle owners in Shelbyville and the surrounding areas, including Tullahoma, Fayetteville, and Lewisburg. This establishment, part of the broader Newton Ford South dealership, serves as a comprehensive Auto Repair Station that not only provides a wide array of automotive services but also specializes in the sale and supply of genuine Ford parts and accessories. Their commitment is to offer a complete automotive solution, ensuring that vehicles, particularly Ford models, are maintained to the highest standards.

For direct inquiries and assistance, the parts center can be reached at (931) 295-4182 or on their mobile at +1 931-295-4182. Their operational hours for the Parts department are typically Monday through Friday from 7:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 2:00 PM, with Sunday closures. These hours provide ample opportunity for customers to acquire needed parts or schedule service.

As an integral part of a modern Ford dealership, the Newton Ford South Service Center Parts Center benefits from a highly professional and customer-friendly environment. Reviews frequently highlight a clean, organized, and welcoming atmosphere. Customers often praise the waiting area, describing it as comfortable with amenities such as free Wi-Fi, complimentary coffee and snacks, and a vending machine, designed to make the waiting experience pleasant. The overall facility is noted for being well-maintained and equipped with state-of-the-art equipment and the latest automotive technology, ensuring that all services and repairs are performed efficiently and accurately. The emphasis on a "friendly smile" and respectful interactions from staff further contributes to a positive customer experience, making it a comfortable place for both routine maintenance and more extensive repairs.

The Newton Ford South Service Center Parts Center provides a holistic approach to vehicle care, covering everything from basic maintenance to complex repairs, with a strong emphasis on using genuine Ford parts. Their extensive range of services includes:

• Genuine Ford Parts & Accessories: As a Ford-affiliated center, their primary offering is a vast inventory of genuine OEM (Original Equipment Manufacturer) Ford parts and accessories. This ensures perfect fit, optimal performance, and adherence to manufacturer warranties. They cater to both in-house service needs and individual customers undertaking DIY projects, with knowledgeable staff ready to assist in finding the correct part. They can also order any specific part not currently in stock.
• Routine Preventative Maintenance: This includes essential services such as oil changes, oil filter replacements, tire rotations, and tire replacement services. They also offer comprehensive multi-point inspections to identify potential issues early.
• Advanced Diagnostics and Repair: Equipped with advanced diagnostic tools, they efficiently troubleshoot and repair a wide range of vehicle issues. Services cover major systems like engine diagnostics and repair, transmission services, and all fluid level checks and corrections.
• Brake Repair: Comprehensive brake services, including pad replacement and rotor repair, are provided to ensure vehicle safety.
• Air Conditioning and Heater Service: They handle repairs and maintenance of the vehicle's climate control systems.
• Cooling System and Radiator Repair: Addressing issues related to overheating and cooling system efficiency.
• Belts, Hoses, and Fluids Checks: Regular inspection and replacement of these critical components.
• Battery Testing and Replacement: Ensuring reliable starting power.
• Headlight Services: Repair or replacement of headlights for optimal visibility.
• Struts and Suspension Work: Maintaining the vehicle's ride comfort and handling.
• Wheel Alignments: Essential for tire longevity and proper vehicle handling.
• Certified Technician Expertise: All services are performed by Ford-certified and factory-trained technicians who possess in-depth knowledge of Ford vehicles and stay updated on the latest automotive technologies. While specializing in Ford, their ASE Certified technicians are capable of servicing other makes and models as well.

Newton Ford South Service Center Parts Center distinguishes itself through several core features aimed at delivering an exceptional customer experience:

• Genuine OEM Parts Assurance: The use of genuine Ford OEM parts is a significant advantage, guaranteeing quality, compatibility, and preserving vehicle warranty.
• Expertise of Certified Technicians: The presence of highly trained and certified technicians means customers can trust that their vehicle is in capable hands, receiving expert care tailored to Ford specifications.
• Customer-Centric Approach: The dealership aims to "Change Your Experience™" from stressful to stress-free. This includes offering shorter waiting times, comfortable waiting areas, and a staff that is consistently described as "friendly and informative," "professional and courteous," and "honest."
• Transparent Communication: Staff, including service advisors like Josh Sartin and Belinda Dunavant, are frequently praised for their honesty, proactive communication, and willingness to answer questions, ensuring customers are well-informed throughout the service process.
• Convenience and Efficiency: The ability to schedule service appointments online and the promptness of service are frequently highlighted. Some customers have noted their vehicles were ready sooner than expected, and services like complimentary car washes after service add value. For longer service times, they even offer loaner cars for customer convenience.
• Comprehensive Automotive Solution: Being part of a full-service dealership means customers can access not only parts and service but also new and pre-owned vehicle sales, financing, and a full range of automotive solutions all under one roof.

Newton Ford South, including its Service Center and Parts Center, actively promotes its services and engages with the community through various initiatives:

• Service and Parts Specials: While specific daily promotions are dynamic, dealerships commonly offer rotating specials on services like oil changes, tire purchases (e.g., "Purchase 3 Tires get 4th for $1"), alignments, and other maintenance items. It is advisable for local users to check their official website or inquire directly for current promotions.
• Financing Options for Repairs: They offer financing solutions for service and repair needs through programs like DigniFi Service Repair Financing, making essential vehicle maintenance more affordable and accessible.
• Online Parts Ordering: The convenience of ordering genuine Ford parts and accessories directly through their website streamlines the process for DIY enthusiasts and ensures they receive the correct components.
• Community Involvement: As part of the Newton Motor Group, they are known for their commitment to community outreach, including events like annual car giveaways to high school students, providing lunches for first responders, and donating supplies to teachers. This community-first approach fosters goodwill and trust.
• Strong Reputation and Awards: Newton Ford South has garnered numerous positive reviews and awards, reflecting a high level of customer satisfaction. Their strong online ratings across platforms like Kelley Blue Book and DealerRater serve as powerful testimonials to their service quality.

While the provided reviews are limited to two general ones, broader online feedback for Newton Ford South as a whole consistently emphasizes their commitment to customer service, knowledgeable staff, and efficient operations, making their Service Center and Parts Center a highly recommended choice for Ford owners and other vehicle drivers in the Shelbyville, TN area.