New Carlisle Collision

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  • +1 937-845-1700
  • www.newcarlislechryslerjeepdodge.com
  • 580 N Main St, New Carlisle, OH 45344, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

New Carlisle Collision Introduce

Welcome to New Carlisle Collision, located at 580 N Main St, New Carlisle, OH 45344, USA. As a prominent member of the Auto Repair Stations category, New Carlisle Collision focuses specifically on auto body repair and collision services. Unlike general mechanical repair shops, New Carlisle Collision specializes in restoring vehicles to their pre-accident condition, addressing damage to the body, paint, and structural integrity. For residents of New Carlisle and the surrounding areas who have been involved in accidents or require cosmetic repairs, New Carlisle Collision offers specialized expertise and services.

While the provided customer reviews do not offer extensive details about the physical environment of New Carlisle Collision, the nature of their work suggests a well-equipped facility designed for auto body repair. This would typically include paint booths for refinishing vehicles, frame straightening equipment to address structural damage, and various tools and workstations for dent removal, panel replacement, and other bodywork. A professional collision center prioritizes a clean and organized environment to ensure the quality of repairs and paint finishes. Although we lack specific descriptions, it's reasonable to assume a functional and appropriately equipped space tailored to the demands of collision repair.

The core services offered by New Carlisle Collision revolve around the repair and restoration of vehicles damaged in collisions or requiring auto body work. This includes a comprehensive range of services aimed at bringing vehicles back to their original condition. Based on the customer reviews, they handle warranty work, specifically mentioning a 2023 Jeep Gladiator. This indicates that New Carlisle Collision is likely authorized or experienced in performing repairs covered under manufacturer warranties. Their services also include the repair of damage from accidents, as evidenced by the mention of fixing a Jeep Wrangler and the overall positive feedback regarding the quality of their work. Specific services within collision repair typically encompass dent removal, scratch repair, bumper repair and replacement, panel replacement, frame straightening, and expert color-matching and painting to ensure a seamless finish. Given the positive outcomes reported, it can be inferred that they employ skilled technicians and utilize quality materials in their repair processes.

Several key features of New Carlisle Collision stand out based on the customer feedback. The first is the excellent customer service, particularly highlighting the Collision Center Manager, Will Lyons. Both reviewers specifically praised Will for his professionalism, communication, and personable approach. One customer noted that Will "communicated with me well and was personable," while the other mentioned Will "did great with contacting me and updating progress." This emphasis on clear and consistent communication is crucial in the often-stressful process of dealing with collision repairs, providing customers with peace of mind and keeping them informed throughout the repair journey.

Another significant feature is the high quality of their workmanship. One reviewer stated, "The work was done well, and the Jeep looks great," while another simply said they "did amazing work!" This positive feedback underscores the skill and expertise of the technicians at New Carlisle Collision in restoring vehicles to a high standard. The fact that they handle warranty work also suggests a level of competence and adherence to manufacturer standards that instills confidence in their repair capabilities.

A particularly noteworthy feature mentioned in one of the reviews is the "Lifetime guarantee on the work." This is a significant commitment and a strong indicator of the confidence New Carlisle Collision has in the quality and durability of their repairs. A lifetime guarantee provides customers with long-term assurance and sets them apart from repair shops that may only offer limited warranties. This guarantee reflects a dedication to using quality materials and employing skilled technicians who stand behind their work.

Currently, the provided reviews do not mention any specific promotional offers or discounts at New Carlisle Collision. However, auto body shops may occasionally offer specials on certain services, such as discounts on paint jobs, dent removal packages, or seasonal offers. To learn about any current promotions or special deals at New Carlisle Collision, local users are encouraged to contact them directly by phone at (937) 845-1700 or their mobile number +1 937-845-1700. Speaking with their team will provide the most up-to-date information on their services and any potential cost-saving opportunities.

In conclusion, New Carlisle Collision in New Carlisle, OH, is a specialized auto repair station focused on providing high-quality collision and auto body repair services. Their commitment to excellent customer service, as highlighted by the positive interactions with Will Lyons, coupled with the assurance of a lifetime guarantee on their work, makes them a trustworthy choice for those in need of collision repairs. The positive feedback regarding the quality of their work, including handling warranty repairs for brands like Jeep, further solidifies their reputation as skilled and reliable auto body professionals in the New Carlisle area. If you've been in an accident or require auto body work, contacting New Carlisle Collision is a recommended first step towards restoring your vehicle to its pre-accident condition with confidence.

New Carlisle Collision Location

New Carlisle Collision Customer Reviews

I had some warranty work that needed to be done on my 2023 Jeep Gladiator. Will Lyons is the is the Collision Center Manager, and he was excellent to work with. He set me up with a rental truck so that I could continue with my work. He communicated with me well and was personable. The work was done well, and the Jeep looks great. I highly recommend.

Mar 21, 2025 · Jeff Tipton

They fixed my Jeep wrangler and they did amazing work! Lifetime guarantee on the work as well! Will did great with contacting me and updating progress

Feb 04, 2025 · CJ Maxwell

They fixed my Jeep wrangler and they did amazing work! Lifetime guarantee on the work as well! Will did great with contacting me and updating progress

Feb 04, 2025 · CJ Maxwell

Sue in the service department has absolutely atrocious customer service. She is rude, condescending and outright unhelpful. Eli on the other hand was a pleasure to work with 1 out of 4 times I tried to get my new Jeep in for an oil change. I requested the top manager of the service department to contact me in regards to the service I have received. We'll see if Sue will pass along the message, or maybe she'll tell me to go get my free oil change for buying a brand new jeep at the centerville location again for the 2nd time. Doesn't seem to like to assist people who don't purchase directly from their lot.

May 25, 2023 · Christina Satterfield

Sue in the service department has absolutely atrocious customer service. She is rude, condescending and outright unhelpful. Eli on the other hand was a pleasure to work with 1 out of 4 times I tried to get my new Jeep in for an oil change. I requested the top manager of the service department to contact me in regards to the service I have received. We'll see if Sue will pass along the message, or maybe she'll tell me to go get my free oil change for buying a brand new jeep at the centerville location again for the 2nd time. Doesn't seem to like to assist people who don't purchase directly from their lot.

May 25, 2023 · Christina Satterfield