Napa Autocare Center

(2 reviews)

Auto Repair StationsFloridaHillsborough CountyTampaU.S. 301

Hillsborough County . Florida

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  • 9930 US-301, Tampa, FL 33637, USA

Operating Hours

Business hours are not available at the moment

Napa Autocare Center Introduce

The NAPA AutoCare Center located at 9930 US-301, Tampa, FL 33637, USA, operates within the "Auto Repair Stations" platform category. This specific NAPA AutoCare Center is known as Terrace Auto Repair, owned by Shane & Sarah Aanensen, and has been serving Tampa, Temple Terrace, and surrounding areas since 1988. As part of the extensive NAPA AutoCare network, this facility provides a wide range of automotive repair and maintenance services, using quality NAPA parts. For local users in Tampa, FL, understanding the environment, comprehensive services, distinguishing features, and promotional aspects of this trusted repair center is essential for their vehicle care needs. They can be reached directly at (813) 980-6006.

Environment and Accessibility

Situated on US-301, a significant highway in Tampa, the NAPA AutoCare Center (Terrace Auto Repair) benefits from high visibility and easy accessibility for customers. The facility, as typical of an "Auto Repair Stations" establishment, would feature multiple service bays equipped with modern diagnostic tools and repair equipment necessary for a broad spectrum of vehicle services. While specific details about the customer waiting area are not explicitly provided in the reviews, the emphasis on "customer service" and "good people" suggests a professional and welcoming environment. The ample parking space expected at such a location further enhances its convenience. Its long-standing presence since 1988 also speaks to its establishment within the local community and familiarity among residents.

Services Offered

As a NAPA AutoCare Center, Terrace Auto Repair is committed to performing high-quality diagnostic and repair services. Their affiliation with NAPA signifies adherence to specific standards and access to a vast inventory of quality parts. Based on general NAPA AutoCare offerings and typical services for a comprehensive auto repair shop, along with snippets of recently serviced vehicles, their services likely include, but are not limited to:

  • General Automotive Repair: This covers a broad spectrum of mechanical and electrical repairs for both foreign and domestic vehicles. Examples from recently serviced vehicles include R&R (Remove & Replace) of gearshift levers, hub bearing assemblies, and VVT solenoid filters, as well as addressing engine noises and check engine lights.
  • Routine Maintenance: Essential services such as lubrication, oil & filter changes, fluid checks, and tire inspections are regularly performed, as seen in numerous service entries.
  • Brake Services: This includes comprehensive brake inspections, addressing vibrations when applying brakes, and potentially pad and rotor replacement.
  • Diagnostic Services: Expertise in scanning computers for codes and diagnosing complex issues, as highlighted by multiple service entries for check engine and traction control lights.
  • Tire Services: Such as tire rotations, often accompanied by complimentary brake inspections.
  • Air Conditioning Service: Repairing and recharging AC systems, as indicated by a recent service entry for A/C accumulator, suction & discharge hoses.
  • Battery Services: Testing, replacement, and related electrical system checks.
  • Specialized Part Replacements: Including alternators, fuel pumps, catalytic converters, CV axles, and more, all utilizing NAPA parts.

Their team of ASE Certified Automobile Repair Specialists ensures that a high level of expertise is applied to all work performed, providing customers with confidence in the quality of repairs.

Key Features and Distinguishing Qualities

The NAPA AutoCare Center (Terrace Auto Repair) distinguishes itself through several key features, heavily supported by customer feedback and its affiliation with NAPA:

  • NAPA AutoCare Affiliation: This is a significant feature, as it implies adherence to a strict Code of Ethics, use of quality NAPA parts, and the provision of a 24-month/24,000-mile nationwide warranty on repairs. This warranty is honored at over 17,000 NAPA AutoCare locations across the US, offering unparalleled peace of mind to customers.
  • ASE Certified Technicians: The commitment to employing ASE-certified technicians in all areas of work performed guarantees that vehicles are serviced by professionals who have met rigorous industry standards for knowledge and skills.
  • Exceptional Customer Service: Customer reviews repeatedly emphasize "very helpful," "very knowledgeable," and "good people." This points to a friendly, informative, and professional staff who prioritize customer satisfaction. They are dedicated to understanding customer needs and clearly communicating repair processes and implications.
  • Honesty and Trustworthiness: As per the NAPA AutoCare Code of Ethics, they pledge to "Perform high-quality diagnostic and repair services at a fair price." The customer testimonials implicitly confirm this by highlighting the positive interactions and trust in their services.
  • Transparency: While not explicitly stated in the given reviews, the NAPA AutoCare Code of Ethics also includes a pledge to "Recommend corrective and maintenance services and explain to the customer which of these is urgent and which can be postponed," promoting transparency in recommendations.
  • Long-Standing Reputation: Having served the Tampa area since 1988, Terrace Auto Repair has built a long-standing reputation for reliability and quality service within the community.
  • Financing Options: NAPA AutoCare Centers often offer financing options like the EasyPay card, which can extend the Peace of Mind Warranty to 36 months/36,000 miles for qualifying purchases, providing financial flexibility for customers.
Promotional Information and Customer Experience Insights

The primary promotional strength of the NAPA AutoCare Center (Terrace Auto Repair) is its strong reputation for customer satisfaction, quality workmanship, and the robust backing of the NAPA AutoCare network. While specific "deals" might vary monthly and can be checked on their NAPA online profile, the consistent positive customer reviews serve as a powerful form of organic promotion. The concise yet impactful feedback "very helpful . very knowledgeable. good people." encapsulates a highly positive customer experience, suggesting that visitors feel well-supported and confident in the service they receive.

The fact that they are a NAPA AutoCare Center is a significant promotional point in itself, as it immediately conveys a promise of standardized quality, ethical practices, and a nationwide warranty—features that differentiate them from independent shops without such affiliations. The emphasis on ASE-certified technicians further reinforces their commitment to high standards. For local users in Tampa, FL, seeking a reliable, trustworthy, and expert auto repair service with the added security of a nationwide warranty, the NAPA AutoCare Center (Terrace Auto Repair) presents itself as a highly recommended choice. Customers are encouraged to call (813) 980-6006 to schedule an appointment or inquire about specific services and current deals.

Napa Autocare Center Location

Napa Autocare Center Customer Reviews

very helpful . very knowledgeable. good people.

Apr 16, 2022 · David Stewart

very helpful . very knowledgeable. good people.

Apr 16, 2022 · David Stewart

deliveries take a long time

Nov 19, 2021 · Kevin Abreu

deliveries take a long time

Nov 19, 2021 · Kevin Abreu