NAPA Auto Parts - Roan Mountain Auto Parts

NAPA Auto Parts - Roan Mountain Auto Parts ico

(88 reviews)

Auto Repair StationsTennesseeCarter CountyRoan MountainU.S. 19E

Carter County . Tennessee

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  • +1 423-772-3116
  • www.napaonline.com
  • 8321 US-19E, Roan Mountain, TN 37687, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

NAPA Auto Parts - Roan Mountain Auto Parts Introduce

For residents of Roan Mountain, TN, and the surrounding areas, NAPA Auto Parts - Roan Mountain Auto Parts stands as a reliable and comprehensive resource for all automotive needs. Located conveniently at 8321 US-19E, Roan Mountain, TN 37687, USA, this local establishment is more than just a parts store; it's a vital component of the local automotive ecosystem, recognized within the "Auto Repair Stations" platform category for its ability to provide both parts and access to corresponding services.

The store operates with customer convenience in mind, offering extensive hours from Monday to Friday, 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 2:00 PM, remaining closed on Sundays. Should you need to reach them, their dedicated phone lines are available at (423) 772-3116 or mobile at +1 423-772-3116, ensuring you can connect with their team for inquiries or assistance.

Environment and Customer Experience

While specific details about the interior aesthetics of the Roan Mountain location aren't extensively detailed online, the overarching NAPA Auto Parts brand emphasizes a commitment to a well-organized and customer-friendly environment. Customers can generally expect a clean and accessible retail space, designed to make finding the right parts and products straightforward. Testimonials for this particular location highlight a welcoming atmosphere, with one customer noting a "very good experience" and being "warmly greeted" by a "helpful team member," indicating a positive and supportive retail setting. Another enthusiastic review, "If you don’t buy car parts from this place, then you don’t know JACK!!!", speaks volumes about the local community's trust and satisfaction with the store's offerings and service.

The staff at NAPA Auto Parts - Roan Mountain Auto Parts are a key feature of the customer experience. They are known for their knowledge and willingness to assist. Whether you're a seasoned mechanic or a DIY enthusiast, the team is equipped to guide you through the vast selection of parts, helping you identify exactly what your vehicle requires. This personalized attention ensures that customers leave with confidence in their purchases.

Comprehensive Services and Goods for Sale

As an "Auto Repair Station" category listing, NAPA Auto Parts - Roan Mountain Auto Parts provides not only a vast inventory of goods but also access to the broader NAPA AutoCare network, which offers professional repair services. While the Roan Mountain store itself primarily focuses on parts sales, it acts as a gateway to the reputable NAPA AutoCare Centers. These centers are committed to high-quality diagnostic and repair services, utilizing genuine NAPA parts and employing ASE-certified technicians. This integrated approach means that customers can purchase the parts they need and also find trusted professionals for installation and repair, all within the NAPA family of services.

The range of products available at NAPA Auto Parts - Roan Mountain Auto Parts is extensive, catering to a wide variety of vehicles, including cars, trucks, heavy-duty trucks, boats, RVs, and tractors. Their inventory covers virtually every component and accessory an automotive enthusiast or professional might need. Key product categories include:

  • Replacement Parts: This is the core offering, encompassing essential components such as brakes (pads, rotors, calipers, lines), batteries (automotive, heavy-duty, and accessories like cables and chargers), various filters (oil, air, fuel, cabin air), ignition and engine components (spark plugs, ignition coils, alternators, starters), exhaust systems, and drivetrain parts (CV axles, driveshafts, U-joints).

  • Accessories: To enhance vehicle functionality or aesthetics, the store stocks a wide selection of accessories. This includes exterior items like bed rails, bull bars, cargo carriers, mud flaps, and towing equipment, as well as interior accessories such as floor mats, seat covers, audio/video components, and dash covers. Performance parts like air intake systems and performance chips are also available for those looking to upgrade their vehicle.

  • Oil & Chemicals: Maintaining fluid levels and using the right chemicals is crucial for vehicle longevity. NAPA Auto Parts offers a comprehensive range of motor oils (conventional, full-synthetic, high-mileage from top brands like Valvoline, Castrol, Mobil 1, Pennzoil), antifreeze, hydraulic fluid, transmission fluid, gear oil, cleaners, degreasers, fuel and engine additives, lubricants, penetrants, and even paint and body chemicals.

  • Tools & Equipment: For both professional mechanics and DIYers, the store provides a robust selection of tools and equipment. This includes air compressors and accessories, battery chargers, diagnostic tools (like scan tools), lifting equipment, hand tools (such as socket sets and torque wrenches), and specialized tools for paint and body work.

  • Paint & Body: For repairs and restoration, customers can find paints, primers, clear coats, body fillers, masking films, and rust treatments.

Customers have the convenience of purchasing parts online through the NAPA website and choosing to pick them up in-store or curbside at the Roan Mountain location. This "Buy Online, Pick Up in Store" program makes acquiring necessary parts efficient and hassle-free.

Features and Advantages

The Roan Mountain Auto Parts location benefits from being part of the larger NAPA network, which is known for its commitment to quality and customer satisfaction. A significant feature is the NAPA AutoCare Peace of Mind Warranty. This warranty covers parts and labor on qualifying repairs and services for 24 months/24,000 miles, and it's honored nationwide by thousands of NAPA AutoCare Centers. This provides an exceptional layer of security and trust for customers, knowing that their repairs are backed by a national standard.

The employment of ASE-certified technicians in NAPA AutoCare Centers (which the Roan Mountain store facilitates access to) ensures that repair work is performed by highly skilled and knowledgeable professionals, keeping pace with the ever-evolving automotive technology.

Promotional Information

NAPA Auto Parts frequently offers various promotions and deals, making quality auto parts more accessible. Customers at Roan Mountain Auto Parts can likely take advantage of these national and local specials. While specific, real-time promotions need to be verified on the NAPA website or by contacting the store directly, common promotions include:

  • Monthly Deals: NAPA regularly updates its "Latest Deals" section with monthly savings on popular items and categories.

  • NAPA Rewards Program: By signing up for NAPA Rewards, customers can earn points on every purchase, both in-store and online, leading to discounts on future purchases (e.g., $5 off for every 100 points accumulated).

  • AAA Member Discounts: AAA members often receive exclusive savings, typically around 10% off eligible purchases.

  • Online Coupons and Promo Codes: The NAPA website frequently provides coupon codes for online purchases, which can be applied for in-store pickup, offering discounts on various products or categories.

  • Seasonal Sales and Rebates: Look out for special promotions during holidays or specific seasons, which might include rebates on certain brands of oil, batteries, or other high-demand items.

Customers are encouraged to check the NAPA Auto Parts website or inquire directly at the Roan Mountain location to stay informed about current promotions and maximize their savings. The store's commitment to customer satisfaction, coupled with its extensive inventory and connection to the NAPA AutoCare network, positions NAPA Auto Parts - Roan Mountain Auto Parts as a cornerstone for automotive needs in the community.

NAPA Auto Parts - Roan Mountain Auto Parts Photos

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NAPA Auto Parts - Roan Mountain Auto Parts Location

NAPA Auto Parts - Roan Mountain Auto Parts Customer Reviews

Very good experience. Warmly greeted. Helpful team member. I'll be back

Apr 10, 2025 · Ian Lane

If you don’t buy car parts from this place, then you don’t know JACK!!!

Mar 22, 2025 · Highland Country

Definitely a great commodity to Roan Mountain.Great all around store, Friendly and very knowledgeable staff, lots of variety of items,and 99.9% of the time they got what ya need and if for some reason not,They'll damn sure get it!

Dec 08, 2023 · Robert DiMarco

This place is also a joke. Drive out of town to save yourself some money and experience real customer service.

Jun 23, 2024 · Christopher Michaels

Stop by on the way home from and Oreintaion for work(my car is a 2005 and has a small transmission leak) so I could grab some transmission fluid, employee was very helpful and went right to the things I needed and had everything in stocks, I've had trouble recently because the Napa by my home ALWAYS has to order most anything for my car(Nissan Sentra SE-R) which is very inconvenient, but the location in Roan Mountain is 100X better when it comes to having parts in stock!!! Plus prices are way lower, I saved almost $15 dollars compared to purchasing the same product from the Banner Elk store

Dec 09, 2023 · Candace Arnett