NAPA Auto Parts - R & T Auto Parts Inc

Located at 17 Line St in Commerce, GA, **NAPA Auto Parts - R & T Auto Parts Inc** serves as a vital resource for both professional mechanics and DIY automotive enthusiasts in the local community. While primarily an auto parts store, its classification within the "Auto Repair Stations" platform category is likely due to the intrinsic connection between supplying parts and facilitating vehicle repair. Many auto parts stores also offer basic services or act as a hub for local mechanics. They can be reached via phone at (706) 335-5558 or +1 706-335-5558.

The typical environment of a NAPA Auto Parts store is characterized by its organized shelving stocked with a vast inventory of automotive components. Customers walking into NAPA Auto Parts - R & T Auto Parts Inc can expect to find a counter staffed by individuals who are often knowledgeable about various vehicle makes and models, and who can assist in locating specific parts. The layout is designed for quick and efficient retrieval of items, whether for a professional mechanic picking up an order or a retail customer Browse for a specific part. However, customer experiences, as highlighted in the provided reviews, can vary. One review explicitly mentions a "rude gentleman at the counter" and issues with stock availability and used oil recycling. Another review points to inconsistencies in posted business hours, leading to frustration. These instances suggest that while the core function is parts supply, the consistency of customer service and adherence to operational standards can be areas of concern for some patrons. Ideally, a NAPA store strives for a friendly, helpful, and efficient environment, providing expert advice and ready access to parts. The actual experience, however, appears to fluctuate at this specific location.

As a NAPA Auto Parts store, R & T Auto Parts Inc primarily offers a comprehensive range of automotive goods for sale, complemented by certain essential services. Their product inventory is extensive, catering to a wide variety of vehicle types, from passenger cars to light trucks and sometimes even heavy-duty applications. The core offerings include:

• Automotive Parts: This is their bread and butter. They supply a vast selection of replacement parts for various systems, including:
  • Engine Components: Spark plugs, filters (oil, air, fuel, cabin), belts, hoses, sensors, engine gaskets, and more.
  • Brake System Components: Brake pads, rotors, calipers, brake fluid, master cylinders, brake lines.
  • Electrical System Parts: Batteries, alternators, starters, ignition coils, wiring, light bulbs, fuses.
  • Suspension & Steering Parts: Shocks, struts, control arms, ball joints, tie rod ends, power steering pumps.
  • Heating & Cooling System Parts: Radiators, water pumps, thermostats, hoses, AC compressors, condensers.
  • Exhaust System Parts: Mufflers, catalytic converters, exhaust pipes, oxygen sensors.
  • Drivetrain Components: CV axles, universal joints, wheel bearings.
• Chemicals and Fluids: A full range of automotive fluids, including engine oil (conventional, synthetic blend, full synthetic, as advertised for sale), transmission fluid, power steering fluid, brake fluid, coolant, and various additives and cleaning solutions.
• Tools and Equipment: From basic hand tools to specialized diagnostic equipment, jacks, stands, and shop supplies for both professional and DIY use.
• Accessories: Wipers, floor mats, car care products, and other general automotive accessories.

Beyond parts sales, NAPA Auto Parts locations often provide fundamental services, though these can vary by store:

• Battery Testing: A common service to check the health of a vehicle's battery.
• Battery Charging: For customers with low or dead batteries, some locations offer charging services.
• Wiper Blade Installation: Assistance with installing newly purchased wiper blades.
• Fluid Recycling: While the provided review indicates this specific location may not accept used motor oil for recycling, many auto parts stores, including some NAPA outlets, do offer this service as a convenience for customers. This inconsistency is a point of feedback.
• Part Lookup Assistance: Counter staff assist customers in identifying the correct parts for their specific vehicle make, model, and year.
• Professional Account Services: Catering to garages and repair shops with specialized pricing and delivery options.

NAPA Auto Parts - R & T Auto Parts Inc benefits from its affiliation with the broader NAPA brand, which brings several inherent features:

• Extensive Inventory: NAPA stores are known for their vast inventory, aiming to have the right part in stock for immediate needs. This minimizes downtime for mechanics and customers alike.
• Quality Parts: NAPA is generally associated with providing quality automotive parts from reputable manufacturers, often meeting or exceeding OEM specifications.
• Professional Grade: The "NAPA Know How" motto emphasizes their connection to the professional automotive repair industry, suggesting that the parts and expertise are geared towards professional standards.
• NAPA AutoCare Center Network: While R & T Auto Parts Inc is a parts store, it serves as a supplier to the NAPA AutoCare Center network of independent repair shops. This interconnectedness allows for seamless parts supply to repair facilities that provide warranty-backed services.
• Nationwide Warranty: Parts purchased at NAPA often come with a warranty, providing peace of mind for both professionals and DIYers.
• Online Presence: NAPA's corporate website allows customers to check local store inventory and order parts online for in-store pickup, enhancing convenience.

However, as the customer reviews suggest, the execution of these features at the local level can sometimes fall short. Issues with stock availability for advertised sales, inconsistent opening hours, and perceived rudeness from staff can detract from the overall brand promise and the expected customer experience.

NAPA Auto Parts, including its independent store affiliates like R & T Auto Parts Inc, frequently runs national and local promotions to attract customers and move inventory. While specific, real-time promotions for this Commerce, GA location would need to be verified directly with the store or on NAPA's official website, common promotional activities include:

• Seasonal Sales Events: Discounts on parts and fluids relevant to specific seasons (e.g., battery sales in winter, AC system components in summer).
• "Rollback" Pricing: Special reduced prices on popular maintenance items like oil filters, air filters, and spark plugs.
• Oil Change Specials: Promotions on specific brands or types of motor oil, sometimes bundled with filter discounts, as indicated by the customer attempting to purchase "napa full synthetic oil advertised on sale."
• Rebates: NAPA often participates in manufacturer rebates on specific parts or brands, allowing customers to receive money back after purchase.
• Professional Discounts: Offering specialized pricing and programs for professional mechanics and repair shops.
• Online-Only Deals: Promotions available when ordering parts through the NAPA website for in-store pickup.
• Flyers and Advertisements: Local circulars and in-store signage highlighting current deals.

Customers are advised to check NAPA's official website, local store flyers, or call (706) 335-5558 directly to confirm current stock, operating hours, and any ongoing promotions before visiting NAPA Auto Parts - R & T Auto Parts Inc at 17 Line St, Commerce, GA 30529, USA. While the store offers a broad range of essential auto parts, potential visitors should be aware of the mixed customer feedback regarding service and reliability of posted hours.