NAPA Auto Parts - Phillips Auto Parts, Inc.

NAPA Auto Parts - Phillips Auto Parts, Inc. ico

(28 reviews)

Auto Repair StationsNorth CarolinaYancey CountyBurnsvilleWest Main Street

Yancey County . North Carolina

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  • Intro
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  • Location
  • Reviews
  • +1 828-682-2640
  • www.napaonline.com
  • 627 W Main St, Burnsville, NC 28714, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

NAPA Auto Parts - Phillips Auto Parts, Inc. Introduce

NAPA Auto Parts - Phillips Auto Parts, Inc. is a trusted name in the automotive industry, providing high-quality auto parts and repair services to drivers in Burnsville, NC, and surrounding areas. As part of the NAPA network, this establishment has built a reputation for reliability, expertise, and customer-focused care. Whether you're looking for auto parts, repairs, or maintenance, NAPA Auto Parts - Phillips Auto Parts, Inc. is your one-stop shop for all automotive needs.

Located at 627 W Main St, Burnsville, NC 28714, this auto repair and parts store operates from Monday to Friday, 7:00 AM to 5:00 PM, with Saturday hours extending until 8:00 AM. The store is conveniently situated in a bustling market area, making it easily accessible for both local residents and drivers passing through the region.

NAPA Auto Parts - Phillips Auto Parts, Inc. offers a welcoming environment that combines professional expertise with a friendly atmosphere. Their knowledgeable staff is ready to assist customers with everything from selecting the right auto part to diagnosing and repairing vehicle issues. The store prides itself on its extensive inventory of parts, including batteries, brakes, suspension components, and more. Whether you're maintaining your car or addressing specific repair needs, this establishment has the tools and expertise to get you back on the road.

  • Service Items:- Sales of auto parts: NAPA Auto Parts - Phillips Auto Parts, Inc. offers a wide selection of auto parts from trusted brands, ensuring compatibility and durability.- Car repair services: The store provides professional car repairs, including mechanical, electrical, and collision-related services.- Accessory sales: In addition to parts and repairs, the store sells a variety of automotive accessories to enhance your driving experience.
  • Characteristics:- Expertise: The staff at NAPA Auto Parts - Phillips Auto Parts, Inc. are trained professionals with deep knowledge of automotive systems.- Quality: The store only stocks and sells high-quality parts that meet or exceed industry standards.- Convenience: With extended Saturday hours, the store caters to busy schedules.

Promotional Information: NAPA Auto Parts - Phillips Auto Parts, Inc. regularly offers promotions and discounts on auto parts and repair services. Whether you're looking for a new set of brakes or an affordable tune-up, this establishment ensures you get the best value for your money. Special sales events are often held during weekends, providing customers with additional savings opportunities.

Customer Feedback: Real customer reviews highlight both the strengths and areas for improvement at NAPA Auto Parts - Phillips Auto Parts, Inc. One customer shared a positive experience with the store's friendly service and expert advice. They praised the quality of NAPA auto batteries and expressed satisfaction with the assistance provided. Another customer recounted a negative experience involving a battery exchange issue, but they were assured by corporate that their concerns would be addressed. Overall, the majority of reviews emphasize the store's commitment to quality and customer care.

NAPA Auto Parts - Phillips Auto Parts, Inc. Photos

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NAPA Auto Parts - Phillips Auto Parts, Inc. Location

NAPA Auto Parts - Phillips Auto Parts, Inc. Customer Reviews

My 17-year-old purchased a car battery from this store, providing the car's make, year, and model. However, the battery the store sold us based on that information was the wrong size. We brought it back within an hour (unused) to exchange for the correct size. The store manager (a man with a red beard) refused the exchange or refund, citing "corporate policy" that electrical devices cannot be returned under any circumstances. He then told us to leave, claiming he felt threatened — even though the conversation was calm and never escalated. We left the battery and receipt at the store and left. I called corporate and they confirmed there is no such policy and stated the battery should have been refunded or exchanged since it was wrong size, purchased the same day and was unused. They assured us a refund would be issued. I hope the store manager’s little power trip was worth losing a customer.

Oct 25, 2024 · Ivan Yaremchuk

Always friendly service and good advise. NAPA auto batteries consistently rate among the highest possible.

Sep 16, 2024 · Edison Seel

These rude unhelpful people, are obnoxious and super non helpful. Their stock is small and they DO NOT CARE!! stay away or waste your time it's up to you

Dec 04, 2024 · Rebecca Roberts

I'm not sure what the man's name who helped us is, but the older gentleman with the black Nike hat helped us with our battery. Wonderful service! Very nice, knowledgeable, and willing to help. Thank you!

Jul 05, 2024 · Jaylan

So I called and the guy who runs this place was so lazy he wouldn’t even get up and see if he had something in stock, told me to come see for my self. If I could give this place a lower star I would. Sticking to Buds and Advanced.

Nov 13, 2020 · Herb Green