NAPA Auto Parts

NAPA Auto Parts ico

(25 reviews)

Auto Repair StationsIllinoisDuPage CountyWood DaleWest Irving Park Road

DuPage County . Illinois

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  • Intro
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  • Reviews
  • +1 630-412-1210
  • www.napaonline.com
  • 372 W Irving Park Rd, Wood Dale, IL 60191, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM

NAPA Auto Parts Introduce

For vehicle owners, professional mechanics, and enthusiastic DIYers in Wood Dale, Illinois, and the surrounding areas, NAPA Auto Parts at 372 W Irving Park Rd, Wood Dale, IL 60191, stands as a cornerstone of automotive supply. Operating within the broad "Auto Repair Stations" platform category – which often encompasses businesses providing parts essential for repairs – NAPA is globally recognized for its extensive inventory and commitment to quality. You can reach the Wood Dale location by phone at (630) 412-1210 or +1 630-412-1210.

The testimonials from real customers highlight key strengths of this location: readily available parts, even when competitors fall short, and exceptional customer service from knowledgeable and helpful staff. This confirms NAPA's role not just as a retailer, but as a vital partner for anyone undertaking automotive work.

Environment and Atmosphere

A typical NAPA Auto Parts store, including the Wood Dale location, is designed to be a functional and comprehensive retail environment for automotive components. You can expect a well-organized layout with clear signage directing customers to various sections, from batteries and brakes to chemicals and tools. The atmosphere is generally bustling, catering to both professional mechanics picking up parts for their shops and individual customers seeking advice and components for their personal vehicles. The store aims for efficiency, with staff readily available at the counter to assist with parts lookup and order fulfillment.

Customer reviews specifically mentioning "quick and precise" checkout and "amazing" and "kind and helpful" staff underscore a positive and service-oriented environment. This suggests that despite being a parts store, the Wood Dale NAPA prioritizes customer interaction and helpfulness, making the shopping experience smooth and pleasant for both seasoned mechanics and less experienced car owners.

Comprehensive Services and Goods for Sale

NAPA Auto Parts in Wood Dale offers an expansive selection of products, making it a true one-stop shop for automotive needs. Their inventory extends far beyond just basic car parts, catering to a diverse range of vehicles and applications, including cars, heavy-duty trucks, boats, RVs, and tractors. As a provider within the "Auto Repair Stations" category, they supply the necessary components for virtually any repair or maintenance task. Their offerings include:

  • Replacement Parts:
    • Batteries: A wide selection of automotive batteries for various makes and models, including options for electric, hybrid, powersport, marine, and RV applications. Customers appreciate their stock availability, as noted by a reviewer who found a battery when competitors didn't.
    • Brakes: Comprehensive range of brake components, including brake pads, rotors, calipers, hydraulic brake components, and related hardware for optimal stopping power and safety.
    • Filters: All types of filters crucial for vehicle health: oil filters, air filters, cabin air filters, and fuel filters.
    • Ignition & Engine Components: Spark plugs, ignition coils, alternators, fuel pumps, and various engine parts for repair and maintenance.
    • Exhaust Systems: Catalytic converters, pipes, and other exhaust components.
    • Drivetrain: CV axles, driveshafts, U-joints, axles, and differentials.
    • Wiper Blades: A full line of car windshield wipers and refills from popular brands.
    • Headlights: Various types of car headlights, from classic sealed beam units to modern halogen, xenon, and LED bulbs.
  • Accessories:
    • Exterior Accessories: Floor mats, truck bed covers, running boards, nerf steps, towing & hitches, cargo carriers, roof racks, bull bars, grille guards, fender flares, mud flaps, side view mirrors.
    • Interior Accessories: Audio & video components, cargo liners, trunk mats, cup holders, travel accessories, dashboard covers, seat covers, sun shades.
    • Performance Parts: Performance air filters, air intake systems, brakes, cooling performance parts, fuel delivery components, ignition systems, and performance chips.
    • Specialty Items: Garage accessories, horns & alarms, Jeep accessories, pet travel items, snow plows, and winter accessories.
  • Oil & Chemicals:
    • Motor Oils: Conventional, full-synthetic, and high-mileage motor oils from top brands like NAPA, Valvoline, Castrol, Mobil 1, Lucas Oil, Pennzoil, and Royal Purple.
    • Antifreeze & Radiator Additives: Products for cooling system maintenance.
    • Brake, Clutch, & Power Steering Fluids.
    • Cleaners & Degreasers.
    • Fuel & Engine Additives.
    • Grease, Gear Oil & Hydraulic Fluids.
    • Lubricants & Penetrants.
    • Wash, Wax & Detailing Products.
  • Tools & Equipment:
    • Hand Tools: Socket sets, torque wrenches, and various other hand tools.
    • Power Equipment: Air compressors and accessories, diagnostic tools (like scan tools), lifting equipment, battery chargers, and tool boxes.
    • Paint & Body Supplies: Paint, primer, clear coat, body filler, and related supplies.

While NAPA Auto Parts itself is a retailer, it is also closely associated with the NAPA AutoCare Centers network, which offers actual repair services. This connection means that customers purchasing parts from NAPA can often find a trusted, ASE-certified NAPA AutoCare Center nearby for installation or more complex repairs, providing a comprehensive solution.

Distinguishing Features and Customer Focus

The Wood Dale NAPA Auto Parts location, like the broader NAPA network, possesses several key features that contribute to its strong reputation:

  • Extensive Inventory & Availability: As evidenced by the customer review regarding the battery, NAPA stores are known for their deep stock, often having parts available when competitors do not. This minimizes downtime for customers.
  • Knowledgeable Staff: The "gentleman that helped us was amazing" and "kind and helpful" feedback highlights NAPA's commitment to having informed associates who can guide customers to the right parts and offer practical advice. This expertise is invaluable for both DIYers and professional mechanics.
  • Quality Products: NAPA is known for providing quality automotive parts. Their own NAPA brand products, along with numerous other reputable brands, assure customers of reliability and performance.
  • Convenience: With specific operating hours, and options for online ordering with in-store or curbside pickup, the Wood Dale location prioritizes customer convenience.
  • Support for DIYers and Professionals: NAPA caters to a wide audience. "Well stocked store for the DIY mechanic" perfectly encapsulates their appeal to individuals working on their own vehicles, while their comprehensive product lines also serve the needs of professional repair shops.
  • Local Presence within a National Network: Being part of the vast NAPA network (over 6,000 stores nationwide) provides the benefit of local accessibility combined with the resources and inventory of a large, established brand.
Promotional Information and Value Proposition

NAPA Auto Parts employs a multi-faceted approach to promotions, focusing on value, savings, and customer loyalty:

  • Monthly Deals & Promotions: NAPA regularly features "Latest Deals" and "Monthly Deals" on their website and in-store flyers, offering discounts on popular items like wiper blades, motor oils, and tools. Examples of past or current promotions include savings on Rain-X wiper blades, rebates on Pennzoil and Mobil 1, and special pricing on Milwaukee Tools.
  • NAPA Rewards Program: Customers can sign up for NAPA Rewards, where they earn points on purchases that can be redeemed for savings (e.g., $5 back for every 100 points accumulated).
  • NAPA AutoCare Network Benefits: While the Wood Dale store itself sells parts, its affiliation with NAPA AutoCare Centers promotes a broader solution. Customers can find ASE-certified technicians at over 17,000 AutoCare centers nationwide, backed by a "Peace of Mind Warranty." Using a NAPA Credit Card for repair services at these centers can even extend warranty coverage.
  • Online Ordering & In-Store Pickup: The convenience of ordering parts online and picking them up at the Wood Dale location (including curbside pickup) is a key promotional feature, catering to modern shopping habits.
  • Product Bundles/Rebates: NAPA frequently partners with brands to offer rebates or special offers on specific product purchases, such as "Grab Up To $30 With Pennzoil" or "FREE Travel Chair With Mobil 1."

The overall value proposition of NAPA Auto Parts in Wood Dale, IL, is built on providing a reliable source for quality parts, expert advice, and ongoing savings, ensuring that both professional mechanics and everyday drivers can efficiently and effectively maintain and repair their vehicles.

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NAPA Auto Parts Customer Reviews

My car died and NAPA had the exact battery I needed when another competitor didn't have any in stock there or any other local stores. Check out wad quick and precise and the gentleman that helped us was amazing. Wish I got his name all it read on the receipt was associate # 2! He was kind and helpful!

Jul 27, 2022 · Felicia Haar

Love having a NAPA nearby. Well stocked store for the DIY mechanic.

Sep 06, 2024 · Tony Marquez

Good place came here for transmission fluid then asked the front desk which one is needed and from top of his head he knew which one i need without using the computer

Nov 07, 2023 · Nowyou Seeme (Richard)

Sign on window says wiper installation... Guy behind counter says they don't do that???? Never again will I visit a NAPA. O'Reilly s got my business and will continue to do so!

Nov 13, 2021 · Michael Doukas

The guy behind the counter really knew his stuff! As it turns out they had three different manufacturers of spark plugs for my lawnmower!!

Apr 25, 2022 · Dan Neill