NAPA Auto Parts

NAPA Auto Parts ico

(94 reviews)

Auto Repair StationsMichiganWayne CountySouthgateEureka Road

Wayne County . Michigan

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  • Intro
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  • Location
  • Reviews
  • +1 734-283-0244
  • www.napaonline.com
  • 14255 Eureka Rd, Southgate, MI 48195, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

NAPA Auto Parts Introduce

NAPA Auto Parts, situated at 14255 Eureka Rd, Southgate, MI 48195, USA, stands as a prominent auto parts store catering to the needs of local vehicle owners and automotive professionals. As part of the broader category of Auto Repair Stations, NAPA provides a comprehensive selection of automotive parts, supplies, and accessories for a wide range of vehicles. You can reach their Southgate location at (734) 283-0244 or +1 734-283-0244.

As a well-established national brand, NAPA Auto Parts is known for its extensive inventory, ensuring that customers can typically find the parts they require, whether for routine maintenance, complex repairs, or vehicle upgrades. This includes a vast array of components such as batteries, brakes, filters, engine parts, electrical components, lighting, and much more. Beyond just parts, NAPA also stocks various automotive fluids, chemicals, tools, and equipment necessary for vehicle service and repair.

A key feature of NAPA Auto Parts, and one that is particularly highlighted in the customer reviews for the Southgate location, is the exceptional knowledge and helpfulness of their staff. One customer unequivocally stated that this is "by far the best automotive parts store I've ever been to!" This strong endorsement speaks volumes about the positive experiences customers have consistently had at this store. The review specifically mentions Mike and Brendan as being "incredibly knowledgeable and friendly," emphasizing their ability to go "above and beyond to find what you need." This level of personalized and expert assistance is invaluable, especially when customers are unsure about the exact parts required for their vehicle issues.

Another customer echoed these sentiments, describing the store as "great" and praising the "amazing customer service and amazing staff," specifically mentioning Sidney maki. This further reinforces the idea that the team at the Southgate NAPA Auto Parts is a significant asset, providing a high level of support and expertise that distinguishes them from other auto parts retailers. The willingness of the staff to assist customers in identifying the correct parts and offering guidance on their use contributes significantly to a positive customer experience.

While the provided information does not detail the specific environment of the Southgate NAPA Auto Parts store, customers can generally expect a retail setting organized to facilitate easy browsing and identification of parts. Auto parts stores like NAPA typically have well-stocked shelves, organized sections for different types of parts and accessories, and a counter area where customers can place orders, ask questions, and make purchases. The focus is usually on functionality and accessibility to the wide range of products they offer.

In terms of services, NAPA Auto Parts goes beyond simply selling parts. Their knowledgeable staff often provides valuable advice and insights to both DIY enthusiasts and professional mechanics. They can help identify parts based on vehicle make, model, and year, and may also offer services such as battery testing, fluid disposal, and tool rentals at some locations. The emphasis on customer service, as highlighted in the reviews, suggests that the staff at the Southgate store are proactive in assisting customers with their automotive needs.

Information regarding specific promotional offers or discounts at the Southgate NAPA Auto Parts is not included in the provided reviews. However, NAPA as a national chain frequently offers various promotions, discounts, and special offers on different products throughout the year. These might include seasonal sales, discounts on specific brands or types of parts, or loyalty programs for regular customers. To learn about any current promotions at the Southgate location, it would be best to contact them directly or visit their store.

In conclusion, NAPA Auto Parts in Southgate, MI, stands out as a highly recommended auto parts store within the Auto Repair Stations category, primarily due to the exceptional knowledge and friendly service provided by their staff, including Mike, Brendan, and Sidney maki. The positive customer reviews underscore their commitment to going the extra mile to help customers find the right parts. While they offer an extensive inventory of automotive components and supplies, it is the quality of their staff and customer service that truly sets them apart. For local users seeking a reliable source for auto parts with expert assistance, the NAPA Auto Parts in Southgate is presented as an outstanding choice. To inquire about specific parts availability or current promotions, contacting them directly is advised.

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NAPA Auto Parts Customer Reviews

This is by far the best automotive parts store I've ever been to! Mike and Brendan are incredibly knowledgeable and friendly, always going above and beyond to find what you need!! I refuse to go anywhere else! A-1 service!!!

Feb 11, 2025 · Nicole Ezerkis-Saraci

Great store and amazing customer service and amazing staff Sidney maki

Apr 27, 2025 · Brenda Weston

Was here earlier today to pick up a part. The guy at the counter could not be more unfriendly. He complained when I asked him to bring up two different items to compare and actually said that it was too much walking.

Oct 07, 2024 · James S.

Amazing customer service and knowledgeable! Thank you Sidney

Apr 27, 2025 · Lindsey B

It's definitely one of the better places to buy your auto parts. Better than the crap you get from autozone, advanced auto, or O'Reilly. All that crap is made in China and broken right out of the box. I wouldn't buy anything from those places excefor fluids and cleaning supplies. The guy behind the counter had a face that looked like he had just sucked on a lemon. He wasn't really interested in doing his job, and it was obvious he did not want to be there. Maybe he should go back to school so he can get a better job where he doesn't have to work with the public. He had bad manners. No "please, thank you, we appreciate your business, have a nice day" or anything like that. If you can deal with bad manners, at least you can get a quality part with a warranty. I would have given 4 stars if not for the lemon face employee.

Sep 11, 2024 · Jeffrey Thomas