NAPA Auto Parts - Motor Parts & Equipment Corporation

(40 reviews)

Auto Repair StationsMinnesotaMower CountyAustin2nd Avenue Southwest

Mower County . Minnesota

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Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

NAPA Auto Parts - Motor Parts & Equipment Corporation Introduce

For residents of Austin, Minnesota, and the surrounding areas seeking a reliable source for automotive parts and equipment, NAPA Auto Parts - Motor Parts & Equipment Corporation, located at 108 2nd Ave SW, Austin, MN 55912, USA, operates within the Auto Repair Stations category by providing a comprehensive range of goods for vehicle maintenance and repair. As part of the well-known NAPA Auto Parts network, this store likely offers a wide selection of components for various makes and models of vehicles, catering to both individual car owners and professional mechanics.

The environment of a NAPA Auto Parts store is typically designed for efficient browsing and purchasing of automotive supplies. Customers can expect well-organized aisles stocked with a diverse inventory of parts, including batteries, filters, brakes, belts, hoses, lighting, chemicals, tools, and accessories. There is usually a service counter where knowledgeable staff can assist customers with locating specific parts, checking availability, and processing transactions. The focus is on providing a professional and accessible space where customers can find the necessary components to maintain or repair their vehicles. The positive customer review mentioning a friendly greeting and efficient service suggests a welcoming and organized retail environment.

As a dedicated auto parts store, the primary service offered by NAPA Auto Parts - Motor Parts & Equipment Corporation is the sale of high-quality automotive parts and equipment. NAPA is a recognized brand known for its extensive catalog and commitment to providing reliable components. Customers can likely find parts for routine maintenance, complex repairs, and even performance upgrades. Beyond simply selling parts, the store likely offers services such as parts lookup based on vehicle year, make, and model, ensuring customers get the correct components for their specific needs. The availability of knowledgeable staff to answer questions and provide recommendations is also a key service. While installation services are not typically offered by auto parts stores, the staff may be able to provide guidance and advice on installation procedures or refer customers to local auto repair shops if needed.

The features of NAPA Auto Parts - Motor Parts & Equipment Corporation likely include its extensive inventory, the reputation of the NAPA brand for quality parts, and the expertise of its staff. The positive customer review highlights the helpfulness and efficiency of at least one store clerk. However, the second review suggests that while the staff was "fairly helpful," they might require more proactive engagement to fully assist customers, particularly those with limited automotive knowledge. This indicates a potential for variability in the level of assistance provided. The NAPA network often emphasizes training and product knowledge for its employees, so customers can generally expect a degree of expertise when seeking advice on parts and their applications. The store's connection to the broader NAPA distribution network likely provides access to a vast inventory and efficient supply chain.

To fully understand the specific inventory, services, and expertise available at the NAPA Auto Parts - Motor Parts & Equipment Corporation in Austin, MN, contacting them directly is recommended. You can reach them by phone at (507) 437-8224 or via mobile phone at +1 507-437-8224. Inquiring about the availability of specific parts you require, the brands they stock, and the experience level of their staff can help you determine if they meet your needs. Asking about any additional services they might offer, such as battery testing, fluid disposal, or tool rentals (if applicable), can also be beneficial.

Regarding promotional information, the provided data does not contain details about specific sales, discounts, or special offers currently available at this NAPA Auto Parts location. NAPA Auto Parts as a chain often features various promotions, including seasonal discounts, manufacturer rebates, and special pricing on select items. To learn about any current promotions at the Austin, MN store, it is best to contact them directly by phone or visit their location. You may also be able to find promotional information on the official NAPA Auto Parts website or through local advertising channels. Inquiring about any loyalty programs or trade discounts for professional mechanics could also be worthwhile if applicable.

In conclusion, NAPA Auto Parts - Motor Parts & Equipment Corporation in Austin, MN, situated at 108 2nd Ave SW, serves as a local auto parts store within the Auto Repair Stations category, offering a wide range of automotive parts and equipment. Customer reviews suggest a generally positive experience with friendly and efficient service, although one review indicates that customers might need to be proactive in seeking assistance. As part of the NAPA Auto Parts network, the store likely provides access to quality parts and a knowledgeable staff. For local users in Austin and the surrounding areas, contacting them directly at (507) 437-8224 or +1 507-437-8224 is recommended to inquire about specific parts availability, services, and any current promotions. Visiting the store can also provide a firsthand impression of their inventory and the helpfulness of their team. Overall, NAPA Auto Parts is a well-established brand in the automotive parts industry, making this Austin location a potential resource for your vehicle maintenance and repair needs.

When choosing an auto parts store, the reputation of the brand, the availability of the parts you need, and the expertise of the staff are important factors to consider. NAPA Auto Parts has a long-standing reputation for providing quality parts, which can offer peace of mind to customers. The positive review regarding a quick and helpful interaction supports this reputation at the local Austin store. However, the feedback suggesting a need for more proactive assistance from the staff highlights an area where customer experience might vary.

For individuals who are less knowledgeable about cars, the level of guidance and support from the auto parts store staff can be particularly important. The review that mentioned the staff being "fairly helpful" but requiring the customer to drive the conversation suggests that customers might need to come prepared with some information about the parts they need or be ready to ask specific questions to get the most helpful recommendations. It could be beneficial for the store to ensure all staff members are trained to proactively engage with customers and ask clarifying questions to understand their needs fully.

The extensive network of NAPA Auto Parts often means that even if a specific part is not immediately available at the Austin store, they may be able to source it from another location within a reasonable timeframe. Inquiring about their ordering process and delivery options could be useful for customers needing less common parts. Additionally, NAPA often provides resources such as online catalogs and educational materials that customers can utilize to better understand their vehicle's needs.

In summary, NAPA Auto Parts - Motor Parts & Equipment Corporation in Austin, MN, located at 108 2nd Ave SW, offers a wide selection of automotive parts and equipment backed by the NAPA brand's reputation for quality. While one customer experienced excellent and efficient service, another suggested that more proactive assistance from the staff could enhance the customer experience. Local users are encouraged to contact the store directly at (507) 437-8224 or +1 507-437-8224 to inquire about their specific needs, product availability, and any current promotions. Visiting the store can provide a direct assessment of their environment and the level of support offered by their team, helping you make an informed decision for your auto parts purchases.

NAPA Auto Parts - Motor Parts & Equipment Corporation Location

NAPA Auto Parts - Motor Parts & Equipment Corporation Customer Reviews

I visited Napa today to pick up a Bypass hose and I walked in I was greeted with a smile and a hello and I picked up my hose and the store clerk was very nice and quickly got what I needed and I left so I recommend visiting and seeing what they have to offer.

Jun 10, 2023 · Layton Guiney

Staff were fairly helpful. Asked some questions to see what I need but I feel like if I didn't drive the conversation nothing would have happened. Which is a little worrisome since I don't know much about cars. Overall not bad service, could just ask better questions to help make a product recommendation.

Feb 02, 2019 · Philip Furnish

Easy to Find, Plenty of Parking. Good Assortment of Parts and Accessories. Good People and Excellent Service ! Paul Hamlin.

Mar 17, 2023 · Paul Hamlin

Worst customer service I’ve ever encountered will never shop here in Austin MN again to bad can’t give negative stars

Nov 08, 2021 · Don Bakken

Worst customer service I’ve ever encountered will never shop here in Austin MN again to bad can’t give negative stars

Nov 08, 2021 · Don Bakken

I don't even want to rate them one star with how rude the workers are.

Mar 21, 2023 · Kenneth Horne

I don't even want to rate them one star with how rude the workers are.

Mar 21, 2023 · Kenneth Horne