NAPA Auto Parts - Keller Auto Parts

Welcome to NAPA Auto Parts - Keller Auto Parts, your local Auto Repair Station for sourcing a wide range of auto parts, located at 422 N Seltzer St, Crestline, OH 44827. As part of the well-known NAPA Auto Parts network, we aim to provide the necessary components for your vehicle maintenance and repairs.

Based on recent customer feedback, the environment of this specific location is described by one reviewer as small and dimly lit, with remaining COVID-era plastic barriers at the counter. This customer also noted the need for two trips to acquire all necessary parts and expressed surprise at being instructed to retain the receipt for warranty purposes, contrasting it with systems where information is digitally stored.

However, another long-term customer offers a contrasting positive perspective, highlighting Chuck, Eric, Tony, and the rest of the crew as "top notch." This reviewer, who has been dealing with them for years, praises their commitment to ensuring customers receive the correct parts every time and notes similar positive experiences at the Galion store. They appreciate the "old school" approach where staff knowledge helps in identifying parts without unnecessary vehicle-specific questions.

Key aspects of NAPA Auto Parts - Keller Auto Parts, based on customer reviews, include:

• Wide Range of Parts: Access to the extensive inventory associated with the NAPA Auto Parts brand.
• Knowledgeable Staff: Employees like Chuck, Eric, and Tony are commended for their expertise and dedication to customer service.
• Going the Extra Mile: The team is reported to be proactive in ensuring customers obtain the right parts.
• Warranty on Parts: While one customer noted the need to keep a physical receipt for warranty, NAPA generally offers warranties on their parts. Specific terms may vary.
• "Old School" Service: Experienced staff can often assist with parts identification based on their knowledge rather than solely relying on vehicle specifics.

While one customer experienced some drawbacks regarding the store's ambiance and warranty procedure, the positive feedback emphasizes the helpfulness and expertise of the staff in getting customers the correct auto parts. For your auto part needs in Crestline, OH, you can contact NAPA Auto Parts - Keller Auto Parts at (419) 683-1663 or mobile at +1 419-683-1663 to inquire about availability and pricing.