NAPA Auto Parts - Forrest Auto Supply

(95 reviews)

Auto Repair StationsOhioLucas CountyOregonEast ToledoStarr Avenue

Lucas County . Ohio

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Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

NAPA Auto Parts - Forrest Auto Supply Introduce

For individuals and professionals in Oregon, Ohio, seeking a local source for automotive parts and supplies, NAPA Auto Parts - Forrest Auto Supply, situated at 2260 Starr Ave, Oregon, OH 43616, USA, is a recognized establishment within the "Auto Repair Stations" platform category. While primarily a retail outlet for parts, its affiliation with the broader NAPA network also connects it to a vast array of automotive services and expertise, catering to both DIY enthusiasts and professional mechanics.

The store can be reached by phone at (419) 693-7001 or via mobile at +1 419-693-7001. Standard operating hours for this NAPA location are typically Monday through Friday from 7:30 AM to 6:00 PM, and Saturdays from 8:00 AM to 4:00 PM, with the store being closed on Sundays. These hours aim to provide accessibility for customers during regular business days and on Saturday mornings.

Environment and Customer Experience

Customer experiences at NAPA Auto Parts - Forrest Auto Supply, as reflected in the provided reviews, offer a mixed perspective on the in-store environment and customer service. One customer explicitly stated, "I didn't find this place as helpful as other places, they didn't have a big selection of stuff compared to other places." This suggests that some customers might perceive the physical inventory at this specific location as limited compared to larger competitors or other NAPA outlets. The review also touched upon a subjective feeling of not "belonging" or being treated as an "outsider" by the staff, who were described as "looking at me like I didn't belong behind the counter kind of like I wasn't one of the good ole boys so to speak like they had standing behind the counter watching everyone." This feedback points to potential areas for improvement in creating a universally welcoming and inclusive atmosphere for all customers, irrespective of their perceived professional or casual status in the automotive community.

However, it is important to note that NAPA as a brand prides itself on knowledgeable staff and a commitment to customer support. While this particular location received feedback on a perceived lack of friendliness, the NAPA network generally aims to provide expert assistance. The intent is for customers to feel confident in receiving the right parts and advice, whether they are seasoned mechanics or simply looking to perform basic maintenance.

Services and Goods for Sale

As a NAPA Auto Parts store, Forrest Auto Supply provides a comprehensive range of goods essential for vehicle maintenance, repair, and customization. Their inventory typically includes:

  • Replacement Parts: A vast selection covering critical automotive systems, including car batteries (automotive, heavy-duty, RV, boat, tractor), brake components (pads, rotors, boosters), exhaust systems (catalytic converters, pipes), ignition and engine parts (spark plugs, ignition coils, alternators, fuel pumps), and various filters (oil, air, fuel, cabin air). They also stock drivetrain components like CV axles, driveshafts, and differentials.
  • Accessories: A wide array of interior and exterior accessories such as floor mats, truck bed covers, running boards, towing and hitch equipment, cargo liners, audio and video accessories, seat covers, and performance parts like air intake systems and performance chips. They also offer specialty accessories for Jeeps, public safety, and winter driving.
  • Oil & Chemicals: A comprehensive selection of motor oils (conventional, full-synthetic, high-mileage), antifreeze, hydraulic fluids, transmission fluids, gear oils, refrigerants, battery chemicals, brake/clutch/power steering fluids, cleaners, degreasers, fuel/engine additives, glues, sealants, tapes, lubricants, and detailing products.
  • Tools & Equipment: Essential tools for both professional and DIY use, including air compressors, battery chargers, scan tools, socket sets, torque wrenches, lifting equipment, paint and body tools, and general safety equipment.
  • Paint & Body Supplies: A range of paints, primers, clear coats, body fillers, masking film, rust treatment, and various painting and welding supplies.

Beyond sales, NAPA Auto Parts locations, including Forrest Auto Supply, also facilitate certain services common within the "Auto Repair Stations" category. While they don't perform extensive mechanical repairs on-site, they offer:

  • Buy Online, Pick Up in Store: Customers can order parts online and pick them up at the store, often within 30 minutes, enhancing convenience.
  • NAPA AutoCare Network: NAPA partners with independent repair shops as part of its NAPA AutoCare program. While Forrest Auto Supply is a parts store, it serves as a supplier to these repair facilities, which do offer comprehensive repair services. Customers can often get repair estimates through NAPA's platform, linking them to trusted NAPA AutoCare Centers.
Features and Promotional Information

NAPA Auto Parts, as a national brand, utilizes several features and promotional strategies:

  • Extensive Product Sourcing: Even if a specific part isn't immediately available on the shelf at the Oregon location, NAPA's extensive distribution network often allows for quick ordering and delivery, often with options for in-store or curbside pickup.
  • Knowledge Base: NAPA's website and in-store resources provide valuable information and guides for automotive maintenance and repair, aiding both novices and experienced mechanics.
  • NAPA Rewards Program: Customers can join NAPA Rewards to earn points on purchases, which can then be redeemed for discounts on future purchases, offering a loyalty incentive.
  • Monthly Deals and Rebates: NAPA consistently offers "Latest Deals," "Monthly Deals," and "NAPA Rebates" on a wide range of products, including specific brands of motor oil (e.g., Pennzoil, Mobil 1), wiper blades, and tools. These promotions are accessible online and often promoted in-store, providing opportunities for savings on essential and specialty items. For instance, they might offer discounts on wiper blades, or rebates on specific battery purchases.
  • Warranty: NAPA parts often come with a warranty, providing customers with assurance regarding product quality and durability.

While the provided reviews for NAPA Auto Parts - Forrest Auto Supply at 2260 Starr Ave in Oregon, OH, suggest some individual experiences might vary, it's important to view this location within the broader context of the NAPA brand. NAPA aims to be a reliable source for quality auto parts, accessories, tools, and chemicals, supporting the automotive needs of the community. For local users, it remains a convenient option for sourcing a vast array of parts and benefiting from NAPA's national promotions and online services, including the option to buy online and pick up in-store.

NAPA Auto Parts - Forrest Auto Supply Location

NAPA Auto Parts - Forrest Auto Supply Customer Reviews

I didn't find this place as helpful as other places, they didn't have a big selection of stuff compared to other places, all though they helped me everyone was looking at me like I didn't belong behind the counter kind of like I wasn't one of the good ole boys so to speak like they had standing behind the counter watching everyone. I won't be back and stick to what I always shop with

Apr 11, 2024 · bigrob 1

I didn't find this place as helpful as other places, they didn't have a big selection of stuff compared to other places, all though they helped me everyone was looking at me like I didn't belong behind the counter kind of like I wasn't one of the good ole boys so to speak like they had standing behind the counter watching everyone. I won't be back and stick to what I always shop with

Apr 11, 2024 · bigrob 1

Made an online purchase, went to pickup my order and the wherehouse didn't ship all of it. So the counter man gave me a credit for my online purchase. Then I made a new purchase for the same price. But on better quality parts. Very happy he didn't just say sorry here's the refund.

Apr 03, 2021 · Scott Eddy

Made an online purchase, went to pickup my order and the wherehouse didn't ship all of it. So the counter man gave me a credit for my online purchase. Then I made a new purchase for the same price. But on better quality parts. Very happy he didn't just say sorry here's the refund.

Apr 03, 2021 · Scott Eddy

Great customer service! They didn't have the part I needed, but went out of their way to make several phone calls and found it for me at a dealership. I so appreciate the effort in helping me solve that dilemma and got it fixed that day!

Dec 19, 2021 · Andrea Caverly

Great customer service! They didn't have the part I needed, but went out of their way to make several phone calls and found it for me at a dealership. I so appreciate the effort in helping me solve that dilemma and got it fixed that day!

Dec 19, 2021 · Andrea Caverly

Amazing service! Today we ran into some issues with an Inverter in our van. We found thru the Forrest Napa network this store had what we needed. We arrived as we headed cross country. They had the new inverter ready, got us additio al parts and on our way. 100% satisfied

Oct 07, 2021 · Bjørn Hanson

Amazing service! Today we ran into some issues with an Inverter in our van. We found thru the Forrest Napa network this store had what we needed. We arrived as we headed cross country. They had the new inverter ready, got us additio al parts and on our way. 100% satisfied

Oct 07, 2021 · Bjørn Hanson

Always have the best parts....and if they don't have it it's usually delivered to my house the next day! Every part for my Jeep I try to get at NAPA.

Jul 31, 2021 · Greg Anthony Bowman

Always have the best parts....and if they don't have it it's usually delivered to my house the next day! Every part for my Jeep I try to get at NAPA.

Jul 31, 2021 · Greg Anthony Bowman