NAPA Auto Parts - Fayette Parts Service

NAPA Auto Parts - Fayette Parts Service ico

(95 reviews)

Auto Repair StationsOhioJefferson CountyWintersvilleCanton Road

Jefferson County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 740-266-2100
  • www.napaonline.com
  • 618 Canton Rd, Wintersville, OH 43953, USA

Operating Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM

NAPA Auto Parts - Fayette Parts Service Introduce

For vehicle owners and professional technicians in Wintersville, OH, and the surrounding communities, NAPA Auto Parts - Fayette Parts Service is a cornerstone for all automotive part and accessory needs. Located at 618 Canton Rd, Wintersville, OH 43953, USA, this establishment is an integral part of the renowned NAPA network, operating as an "Auto Repair Station" in the sense that it supplies the essential components required for vehicle maintenance and repair. It serves as a vital resource for anyone looking to service their vehicle, whether they are a DIY enthusiast or a professional mechanic.

Environment and Customer Experience

The NAPA Auto Parts - Fayette Parts Service in Wintersville generally maintains a clean, organized, and well-stocked retail environment, typical of NAPA stores nationwide. The layout is designed to allow customers to easily browse a vast inventory of parts, tools, and accessories. The store aims for efficiency, with a system that supports quick order processing, whether customers are walking in or picking up an online order. Customer reviews, while varied, offer insights into the overall experience. One positive review specifically highlights that staff are "always so helpful and knowledgeable about the parts I need" and "had the parts ready by the time I arrived," suggesting an efficient and customer-centric operation that values time and provides accurate assistance. Another review, however, notes a discrepancy between online availability and in-store stock, indicating that while the aim is efficiency, occasional challenges with inventory accuracy can occur. Despite this, the positive feedback about staff helpfulness and readiness of parts points towards a generally favorable and practical shopping experience. The store's operating hours are designed to be convenient, with hours typically Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM, ensuring accessibility for a wide range of customers.

Comprehensive Services and Offerings

As a key "Auto Repair Station" that provides goods for sale, NAPA Auto Parts - Fayette Parts Service offers an extensive range of products to address nearly every automotive need. Their inventory is designed to support various vehicle systems and components:

  • Replacement Parts: This is the core offering, encompassing parts for brakes (pads, rotors, calipers, brake lines), exhaust systems (mufflers, catalytic converters, pipes), batteries (automotive, heavy-duty, lawn and garden), ignition and engine components (spark plugs, coils, alternators, fuel pumps), filters (oil, air, fuel, cabin air), and drivetrain components (CV axles, driveshafts). The aim is to provide a comprehensive selection for both routine maintenance and more complex repairs.
  • Accessories: Beyond functional parts, the store stocks a variety of automotive accessories, including floor mats, truck bed covers, towing and hitch equipment, interior and exterior enhancements, and performance parts.
  • Oil & Chemicals: A wide range of automotive fluids and chemicals are available, such as motor oil (conventional, synthetic, high-mileage), antifreeze, hydraulic fluid, transmission fluid, gear oil, cleaners, degreasers, lubricants, and sealants.
  • Tools & Equipment: For both professional mechanics and DIYers, the store offers a selection of tools and equipment, including hand tools, power tools, diagnostic scanners, battery chargers, air compressors, and lifting equipment.
  • Paint & Body Supplies: For collision repair or restoration projects, they stock paints, primers, clear coats, body fillers, and related supplies.

A notable service offered by NAPA, and therefore available at this Wintersville location, is the "Buy Online, Pick Up in Store" program. This allows customers to check inventory, place orders through the NAPA website, and then pick up their items quickly at the store. This feature is directly supported by the positive customer review indicating parts were "ready by the time I arrived," which emphasizes the efficiency and convenience of this service.

Key Features and Brand Promise

NAPA Auto Parts - Fayette Parts Service differentiates itself through several key features:

  • Knowledgeable and Helpful Staff: A consistent theme in positive customer feedback revolves around the helpfulness and knowledge of the staff. This is critical for an auto parts store, as customers often require assistance in identifying the correct part for their specific vehicle or understanding installation nuances. The ability of the staff to "always help me out" and be "knowledgeable" is a significant asset.
  • Extensive Inventory and Availability: While occasional stock discrepancies can occur, the general aim of NAPA is to provide a vast and readily available inventory. The expectation of having parts "ready by the time I arrived" suggests a well-managed inventory and efficient picking process for popular items. The NAPA network itself is a strength, allowing for quick sourcing of parts not immediately in stock.
  • Quality NAPA Brand Products: NAPA is known for supplying quality parts that meet or exceed OEM specifications. This commitment to quality assures customers that the parts they purchase are reliable and durable.
  • Online Ordering Convenience: The option to order online and pick up in-store greatly enhances the customer experience, saving time and ensuring product availability upon arrival.
  • Competitive Pricing: NAPA aims to offer fair and competitive pricing across its product range, providing value to its customers.
  • Support for DIY and Professional Needs: The store caters to a broad clientele, from individuals working on their own vehicles to local repair shops that rely on NAPA for consistent parts supply.

It's important to acknowledge that while the majority of experiences aim to be positive, as seen in the reviews, occasional issues with online inventory accuracy can arise, as highlighted by one customer's experience with a rotor and PB Blaster. However, the overarching feedback points to a strong commitment to service and product availability.

Promotional Information and Value Proposition

NAPA Auto Parts locations, including the Fayette Parts Service in Wintersville, regularly feature various promotions and special offers designed to provide value to customers. These promotions are dynamic and change periodically but generally include:

  • Monthly Deals: NAPA consistently offers monthly promotions on a wide range of popular parts, accessories, tools, and chemicals. These can provide significant savings on routine maintenance items or larger repair components.
  • NAPA Rewards Program: Customers can typically join the NAPA Rewards program, which allows them to earn points on purchases that can be redeemed for discounts on future transactions (e.g., earning $5 back for every 100 points accumulated).
  • Manufacturer Rebates: NAPA often participates in manufacturer rebates on specific brands or product categories, such as tires, batteries, or certain oil brands.
  • Online Exclusives: Some promotions may be exclusive to online purchases, encouraging customers to utilize their website for ordering.

To take advantage of the most current promotional offers, customers are advised to visit the official NAPA Auto Parts website and select the Wintersville location, or to call NAPA Auto Parts - Fayette Parts Service directly at (740) 266-2100 or +1 740-266-2100. The emphasis on helpful staff, coupled with a commitment to competitive pricing and regular deals, ensures that NAPA Auto Parts - Fayette Parts Service remains a valuable and cost-effective solution for all automotive part needs in Wintersville, OH.

NAPA Auto Parts - Fayette Parts Service Photos

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NAPA Auto Parts - Fayette Parts Service Location

NAPA Auto Parts - Fayette Parts Service Customer Reviews

They are always so helpful and knowledgeable about the parts I need. Any time I've had something to work on they have helped me and had the parts ready by the time I arrived. I would highly recommend using them for any of the parts you need.

May 08, 2025 · Louis Rivera

placed an online order, everything said available for pickup today. got there, no rotor because "they are obsolete and discontinued." the pb blaster was also "not in stock" yet it was sitting on the shelf directly next to the door. awful experience, never going back to napa

Apr 30, 2025 · Patricia Gault

Great place for parts,lots of stuff on hand,terrific service, very knowledgeable staff very fair prices.

Apr 01, 2025 · Kevin Crago

Worst customer service ever very rude . Sent the old lady to get a 6 ft rubber hose and clamps and said make sure it's six foot they would not let her check then gets here it's 4 inches short but yet charged for 6 ft and she said they was rude to her so if I ever got to go back there I am not sending a female

Mar 09, 2025 · Zack search

Good service Greg's the best

Apr 18, 2025 · John Cortez