NAPA Auto Parts - Auto Tire And Parts - Lexington Tn

(45 reviews)

Auto Repair StationsTennesseeHenderson CountyLexingtonWest Church Street

Henderson County . Tennessee

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  • Intro
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  • Reviews
  • +1 731-968-2044
  • www.napaonline.com
  • 28 W Church St, Lexington, TN 38351, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

NAPA Auto Parts - Auto Tire And Parts - Lexington Tn Introduce

For vehicle owners in Lexington, TN, seeking a reliable source for automotive parts, NAPA Auto Parts - Auto Tire And Parts - Lexington TN serves as a local option within the "Auto Repair Stations" platform category. Located at 28 W Church St, Lexington, TN 38351, this NAPA store aims to provide the necessary components and expertise to keep vehicles running smoothly, catering to both do-it-yourself enthusiasts and professional mechanics.

Environment and Accessibility

As a NAPA Auto Parts store, the Lexington location on West Church Street would typically feature a structured and organized retail environment. This generally includes clearly labeled aisles, well-stocked shelves with a variety of automotive parts and accessories, and a dedicated service counter where customers can interact with staff. The layout is designed for efficient Browse and quick assistance. The hours of operation for Auto Tire And Parts - Lexington TN are generally Monday through Friday from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 4:00 PM, with Sunday closures. These hours provide ample opportunity for local users to visit during their week for necessary parts.

Comprehensive Services and Product Offerings

NAPA Auto Parts - Auto Tire And Parts - Lexington TN, like other NAPA outlets, offers an extensive selection of automotive products, directly supporting the "Auto Repair Stations" ecosystem by providing the parts and supplies necessary for vehicle maintenance and repair. Their inventory typically includes:

  • Replacement Parts: A broad range of components crucial for vehicle repairs and routine upkeep. This encompasses common items such as car batteries, a wide variety of brakes (pads, rotors, calipers, and hydraulic components), exhaust system parts (including catalytic converters and pipes), ignition and engine components (like spark plugs, ignition coils, and alternators), and a full line of filters (oil, air, fuel, and cabin air). Drivetrain components such as CV axles and driveshafts are also generally available.
  • Accessories: From practical to performance-enhancing, the store provides numerous accessories. This can include interior items like floor mats, seat covers, and cargo liners, as well as exterior products such as truck bed covers, running boards, and towing equipment. Performance parts like air intake systems and performance chips are also offered.
  • Oil & Chemicals: A comprehensive selection of motor oils (conventional, synthetic, high-mileage), antifreeze, hydraulic fluid, transmission fluid, gear oil, and other essential automotive chemicals and fluids from popular brands like Mobil 1, Shell Rotella, and Chevron Delo.
  • Tools & Equipment: For both professionals and DIYers, the store stocks a variety of tools and equipment, ranging from air compressors and battery chargers to diagnostic scan tools, socket sets, and torque wrenches.
  • Paint & Body Supplies: Materials for body repair and painting, including paints, primers, clear coats, and body fillers.

While their product range is extensive, one customer review pointed out a specific instance where several common items were not in stock, including specific nuts, a bolt, a generic Ford carburetor fuel filter, and an alternator. This suggests that while NAPA generally aims for broad availability, it's advisable to call ahead for less common or very specific items to confirm stock, especially for a particular vehicle or vintage part.

Key Features and Customer Experience

Customer feedback provides mixed but informative insights into NAPA Auto Parts - Auto Tire And Parts - Lexington TN:

  • Knowledgeable Staff: A significant positive highlighted by a reviewer is the "Very knowledgeable staff." This indicates that customers can expect assistance from employees who understand automotive needs and can help identify the correct parts, which is a crucial aspect of a good auto parts store experience.
  • Promotional Deals and Coupons: The mention of "good deals with the coupons" suggests that the store actively participates in NAPA's promotional programs, offering opportunities for savings.

However, a critical review also brought to light some potential challenges:

  • Inventory Availability: The most significant concern raised was the lack of several requested items. This can be frustrating for customers, especially those who drive a considerable distance, as it leads to wasted time and the need to seek parts elsewhere.
  • Pricing Concerns: The reviewer also stated that the store is "over priced" compared to a competitor for the same brand of thread lock. While NAPA aims to offer quality, pricing can be a point of comparison for customers.
  • Product Condition: The mention of a "previously opened and returned" thread lock being the only available option for a requested item indicates a potential issue with inventory management or quality control for opened products.

Despite these specific issues, the positive feedback on staff knowledge implies that when parts are available, customers can expect helpful service. The broader NAPA network emphasizes quick online ordering and in-store pickup, which can mitigate some in-store inventory frustrations if customers check stock online beforehand.

Promotional Information and Accessibility

NAPA Auto Parts - Auto Tire And Parts - Lexington TN benefits from the national NAPA brand's extensive promotional efforts. These typically include:

  • NAPA Rewards Program: A loyalty program that allows customers to earn points on purchases, redeemable for discounts on future buys.
  • Monthly Deals and Rebates: NAPA regularly offers promotions on various product categories, such as batteries, brakes, filters, and oils. These deals are often advertised online and may include mail-in rebates or instant savings.
  • Online Ordering with In-Store Pickup: Customers can utilize the NAPA online platform to search for parts, check local availability, and place orders for convenient in-store or curbside pickup, often within 30 minutes. This feature helps customers confirm stock before making a trip.
  • Manufacturer Promotions: They also participate in promotions from specific brands carried by NAPA, such as rebates on Pennzoil or free gifts with Mobil 1 purchases.

Customers can contact the store directly via phone at (731) 968-2044 or +1 731-968-2044 for inquiries about parts availability or to place orders. While the store offers many benefits typical of a NAPA franchise, customers are advised to utilize the available tools like online inventory checks or phone calls, especially for specific needs, to ensure a smoother and more efficient purchasing experience in Lexington, TN.

NAPA Auto Parts - Auto Tire And Parts - Lexington Tn Location

NAPA Auto Parts - Auto Tire And Parts - Lexington Tn Customer Reviews

Very knowledgeable staff, and good deals with the coupons.

Dec 28, 2024 · Jenn Barnette

I went in there today for 5 items. 5/16 by 24 nuts. A 4" 3/8s bolt with nut and washers. A tube of thread lock. A generic ford carburetor fuel filter. Also to price a alternator. They didn't have anything I asked for except the thread lock which was previously opened and returned. The thread lock was 8.99. I drove over to Blankenship auto and got everything I needed except the alternator. Napa in Lexington has become a joke and they are over priced. The thread lock same brand at blakenship auto only costed me 4.50. I spent over 20 minutes at Napa to be told they didn't have what I needed.

Jul 01, 2024 · Joel Rimmer

They are friendly hometown folks who treat you like family ✌️

Nov 01, 2024 · COTTON RHODES

The gentleman that answered my phone was very helpful. He ordered my part without me having to make a wasted trip to pay for it beforehand. Young lady there when I picked it up was very respectful and helpful.

Mar 09, 2023 · Carrie Oldner

The gentleman that answered my phone was very helpful. He ordered my part without me having to make a wasted trip to pay for it beforehand. Young lady there when I picked it up was very respectful and helpful.

Mar 09, 2023 · Carrie Oldner

Very friendly, willing to help you any way that they can. Great place for auto part's 🛺

Nov 07, 2023 · Kenneth Davis

Very friendly, willing to help you any way that they can. Great place for auto part's 🛺

Nov 07, 2023 · Kenneth Davis