NAPA Auto Parts

Smaller store as far as NAPA’s go. But, they typically have what I need. Customer service was a bit lacking my last 2 visits. On one occasion I felt I was an interruption approaching the counter. The other in the middle of helping me the guy at the counter answered the phone, making me a paying customer wait, while having a discussion and checking stock for someone the phone (Not a paying customer at this point).

Jun 03, 2023 · Tony Gov

Knowledgeable staff in all Orlo stores. Quality products. Wadsworth store in the north end of town is great compared to the old NAPA store that was owned by others on the square downtown. I just removed my 5 yr old 1* review for the old store. Somehow it got posted to this new NAPA store site.

Apr 12, 2022 · Gary

Excellent job Jeff,correct size Bearing Buddy covers ordered,and in store next day!!! NAPA #1

Sep 27, 2023 · Lawrence Mika

This store has “old school” type environment. Jeff is always takes the time to assess your needs and goes above and beyond to find the best prices for the quality parts.

Mar 15, 2022 · Missy Ritter

Horrible customer service. Yes I know I came close to closing time (they closed in 8 minutes). But refused to mix up paint for me Even when I said this is the only time I can do it and I won’t have time any other time this week to pick it up they still refused to

Jan 02, 2019 · brad K

Robin went above and beyond! She is an amazing person with a very kind heart

May 16, 2025 · Angie Bais