Mt Auto Service

Located in Philadelphia, PA 19152, Mt Auto Service operates as an Auto Repair Station, offering various services to local vehicle owners. The establishment can be reached at (215) 559-7232 or via mobile at +1 215-559-7232. However, based on available customer reviews, it is essential for prospective clients to approach this business with a comprehensive understanding of reported issues.

Information regarding the physical environment of Mt Auto Service is not directly provided in the customer reviews. Without explicit details, one cannot objectively describe the cleanliness, organization, or amenities of the facility. However, the nature of the complaints, particularly concerning incomplete work and perceived dishonesty, might implicitly suggest an environment where meticulousness and customer trust are not consistently prioritized. In a typical auto repair station, a well-maintained and transparent environment often correlates with professional service. The absence of positive remarks about the shop's appearance or facilities in the provided reviews limits the ability to commend this aspect.

As an Auto Repair Station, Mt Auto Service presumably offers a range of common automotive services. The customer reviews specifically mention "inspections and oil changes." This indicates that, at a minimum, the shop provides routine vehicle maintenance and diagnostic checks required for state compliance. Oil changes, including "full synthetic," are clearly within their advertised capabilities. However, the core of the feedback centers not on the breadth of services, but on the execution and pricing of these fundamental offerings, particularly oil changes. The expectation for an Auto Repair Station is to reliably perform such services, ensuring the vehicle leaves in a better or maintained condition, and that all necessary components, like oil caps, are properly secured.

The features of Mt Auto Service, as described by real customers, are predominantly negative and raise significant concerns regarding honesty, pricing practices, and quality of work. One customer explicitly states, "This establishment is dishonest, and the mechanic that worked on my car is either inexperienced or sloppy." This severe criticism is supported by specific examples. A key feature of concern is the alleged "adjust their prices based on the customer." This claim is substantiated by a direct comparison: while relatives typically paid around $60 for a full synthetic oil change, the reviewer was charged $95 for the "simple oil change." Such inconsistent pricing, if accurate, undermines trust and fair business practices.

Furthermore, the reviews highlight serious issues with the completion and quality of service. The customer who was charged $95 reported that they "didn’t even complete the job properly" and "noticed oil leaking from my car just a few minutes after driving off." This indicates a fundamental failure in execution, raising questions about the competence or attentiveness of the technicians. Another customer's experience reinforces this concern with an even more critical incident: "I went there and to get my oil change and at first they told me they could do it but once they take a look into it they told me they couldn’t change it. So ok I went to another place and while driving I smell the engine oil!!! Next thing you know!!!! They didn’t close the cap nor give me my cap back!!!! So now I have to spend more money than want I should have!!! Last time coming here and I do not recommend this place!!!" This incident of failing to properly secure or even return the oil cap after attempting (or failing to attempt) a service is a grave error that can lead to significant engine damage and additional, avoidable costs for the customer. It suggests a severe lack of attention to detail and professional responsibility.

Given the highly critical nature of the provided customer reviews, there is no positive promotional information available for Mt Auto Service. The reviews strongly advise avoiding the establishment. The emphasis on "strongly recommend avoiding them if possible" and "I do not recommend this place!!!" serves as a direct warning to prospective customers. The only "promotional" advice gleaned from the negative feedback is a cautionary one: "at the very least, asking for a price quote upfront." This suggests that any engagement with Mt Auto Service should be accompanied by stringent precautions, including written estimates and a thorough inspection of the vehicle before leaving the premises. The reported experiences of oil leaks and missing caps indicate that customers cannot rely on the service being completed correctly without their own vigilance. The sentiment of "They'll be losing our future businesses" clearly outlines a loss of customer loyalty due to dissatisfaction.

In summary, Mt Auto Service, operating as an Auto Repair Station in Philadelphia, PA, is presented through customer reviews as an establishment with significant operational and ethical concerns. These include accusations of dishonest pricing practices, inconsistent service quality, and, in at least one documented case, negligence leading to potential vehicle damage (oil leak due to an unsealed/missing oil cap). While it appears to offer standard services like oil changes and inspections, the reported customer experiences suggest a high risk of dissatisfaction, overcharging, and incomplete work. Local users seeking auto repair services are strongly advised to consider the detailed negative feedback and exercise extreme caution, including obtaining upfront price quotes and meticulously inspecting all work performed, before choosing Mt Auto Service.