Mr. B's Service Center

(18 reviews)

Auto Repair StationsTennesseeCarter CountyJohnson CityMilligan Highway

Carter County . Tennessee

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  • Intro
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  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Mr. B's Service Center Introduce

For residents and travelers passing through Johnson City, TN, **Mr. B's Service Center** at 1412 Milligan Hwy, Johnson City, TN 37601, USA, presents itself as a somewhat distinctive establishment within the broad category of Auto Repair Stations. While the name might primarily suggest automotive services, customer reviews indicate a more multi-faceted operation, notably including U-Haul rentals alongside other potential offerings. This blend of services makes Mr. B's a convenient, if unconventional, stop for various needs.

Environment and Customer Experience

The environment at Mr. B's Service Center, as conveyed through customer feedback, leans heavily on the aspect of **customer interaction and hospitality**. One reviewer specifically praises "True Southern Hospitality" and describes the service as "Super friendly" and going "above and beyond" for their U-Haul rental needs. This suggests a welcoming and helpful atmosphere where staff are willing to assist customers beyond basic transactional duties. Such a demeanor can significantly enhance a customer's experience, particularly when dealing with the logistics of moving or unexpected vehicle issues.

However, another review introduces an unexpected element: "Good service, food was ok didn't have corn bread ready for soup beans, chicken n waffles was good give it a 3.5 stars." This comment strongly implies that Mr. B's Service Center might also operate as a food service establishment, perhaps a diner or a small eatery, within or alongside its primary operations. This duality means the environment is not solely that of a typical auto repair shop; it could be a place where customers can grab a bite while their vehicle is being serviced or while handling U-Haul arrangements. This unusual combination suggests a casual, perhaps homestyle, setting, which could be appealing to some customers seeking more than just automotive services.

Services Offered and Product Scope

While categorized under Auto Repair Stations, the available reviews suggest that Mr. B's Service Center offers more than just traditional car and truck repair. The most prominent service explicitly mentioned is **U-Haul rental**. This indicates that local users can secure trailers and potentially moving trucks for their relocation needs. The positive experience reported by a U-Haul customer ("needed a u-haul trailer to haul back to Ohio") confirms this service is a key component of their business.

The second major offering, surprisingly, seems to be **food service**. The review mentioning "soup beans, chicken n waffles" and a "3.5 stars" rating for food implies a casual dining component. This means that, unlike most Auto Repair Stations, Mr. B's provides refreshments or meals, catering to customers who might be waiting for service or simply stopping by. This unique combination suggests that they are not just selling auto parts or repairs in the traditional sense, but also convenience and sustenance.

Given the primary classification of "Auto Repair Stations," it is reasonable to infer that Mr. B's also offers some form of **automotive repair or maintenance services**. While specific details are not provided in the reviews, their presence in this category suggests they would handle common vehicle issues, fluid changes, diagnostics, or minor repairs. The lack of specific reviews for auto repair services, however, means any detailed description would be speculative. Their dual focus on U-Haul and potentially food service might indicate a smaller scale or more generalized approach to traditional auto repair compared to dedicated repair shops.

Distinguishing Features

Mr. B's Service Center is distinguished by its **unusual combination of services**. The integration of U-Haul rentals with what appears to be a food service operation, alongside its categorization as an auto repair station, creates a unique business model. This multi-purpose nature sets it apart from typical automotive shops, offering a level of convenience where customers might address several needs at one location. The emphasis on "Southern Hospitality" is another strong distinguishing feature. In a service industry often perceived as impersonal, a genuinely friendly and helpful approach, as described by a customer, can significantly enhance satisfaction and foster loyalty. The staff's willingness to go "above and beyond" for customers, even for a U-Haul rental, suggests a strong customer service ethic. This focus on personal interaction and a diverse offering makes Mr. B's Service Center a distinctive establishment in Johnson City.

Promotional Information and Customer Insights

For Mr. B's Service Center, promotional information primarily stems from its unique service combination and positive customer experiences, particularly for its U-Haul operations. The direct contact information, (423) 928-0962 and +1 423-928-0962, provides an easy way for local users to inquire about their services, whether for vehicle repairs, U-Haul rentals, or even food availability. The physical address at 1412 Milligan Hwy, Johnson City, TN 37601, USA, establishes its accessible location.

The available customer reviews, while limited, offer valuable insights into the customer perception and act as organic promotional content:

  • "True Southern Hospitality. Super friendly service went above and beyond. For my wife and I when we needed a u-haul trailer to haul back to Ohio. We will definitely use them again if we are ever in the area." This powerful endorsement highlights the excellent customer service and the success of their U-Haul rental experience, encouraging repeat business and referrals.
  • "Good service, food was ok didn't have corn bread ready for soup beans, chicken n waffles was good give it a 3.5 stars." This review, though brief and unusual for an auto repair context, suggests an additional dimension to the business. It indicates that customers can expect a basic but potentially satisfying food option, adding to the overall convenience.

While the detailed scope of "Auto Repair Stations" services remains less clear from the provided reviews, the focus on U-Haul and the unexpected food offerings, coupled with a strong emphasis on friendly service, defines Mr. B's Service Center's unique appeal. It suggests a business that prioritizes a welcoming environment and convenience, potentially catering to a clientele that values a holistic service experience rather than just specialized automotive repair. For local users, Mr. B's appears to be a place where they can handle moving needs, grab a bite, and possibly address their vehicle's general maintenance, all with a friendly touch.

Mr. B's Service Center Location

Mr. B's Service Center Customer Reviews

True Southern Hospitality. Super friendly service went above and beyond. For my wife and I when we needed a u-haul trailer to haul back to Ohio. We will definitely use them again if we are ever in the area.

Jun 30, 2017 · Truck Square

Good service, food was ok didn't have corn bread ready for soup beans, chicken n waffles was good give it a 3.5 stars.

Sep 20, 2018 · Ronnie Osborne

I've been taking cars here for mechanical repair since 1987. Have always been satisfied. They solved one problem the dealer and two other shops couldn't solve.

Sep 06, 2016 · Sscaler Courtney

Good work and trustworthy. We've always been treated good.

Sep 29, 2019 · Jeremy Pierce

Loved it. Many things to choose from and fast service. A++

Oct 22, 2022 · The Wise 0ne