Mosinee Small Motor

(9 reviews)

Auto Repair StationsWisconsinMarathon CountyKronenwetterWisconsin 153

Marathon County . Wisconsin

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Operating Hours

Business hours are not available at the moment

Mosinee Small Motor Introduce

Located at 1132 WI-153, Kronenwetter, WI 54455, USA, Mosinee Small Motor stands out as a dedicated Auto Repair Station serving the local community. With a focus on providing comprehensive services for various small engines and specialized equipment, this establishment has garnered a reputation for its commitment to quality work and outstanding customer care. You can reach them directly at (715) 693-4080 or +1 715-693-4080 for all your repair needs.

Environment and Accessibility

Mosinee Small Motor is situated in Kronenwetter, a community that offers a sparse suburban feel within Marathon County. While specific details about the shop's interior environment are not readily available online, its location on WI-153 suggests easy accessibility for residents and those commuting through the area. Being in a community where most residents own their homes, Mosinee Small Motor likely caters to a clientele that values reliable and local service. The area around Mosinee is generally considered safe with manageable traffic, making visits to the shop convenient. Cellphone reception is typically good near major routes like WI-153, ensuring clear communication with the shop.

Services Offered

As an "Auto Repair Station" that specializes in "Small Motor" repairs, Mosinee Small Motor offers a distinct set of services beyond typical automotive care. While general car repair services like battery testing, check engine light diagnostics, oil changes, or tire services are commonly found at larger auto parts stores in the region (like O'Reilly Auto Parts or Advance Auto Parts), Mosinee Small Motor carves out a niche in more specialized areas. Based on customer testimonials, their core expertise lies in:

  • Small Engine Repair: This likely includes a wide range of equipment beyond just cars, such as lawnmowers, chainsaws, generators, and other motorized tools that rely on compact engines.
  • Welder Repair and Warranty Work: This is a particularly strong suit for Mosinee Small Motor, as evidenced by customer reviews. They are noted for their proficiency in diagnosing and repairing welding equipment, and crucially, for their ability to handle warranty claims directly with manufacturers like Miller®. This specialized service highlights their technical expertise and strong professional relationships within the industry.
  • Electrical Diagnostics and Repair: The name "Mosinee Small Motor" and customer experiences suggest a strong capability in handling electrical issues within small motors and machinery.

Their focus on these specialized repairs distinguishes them from broader automotive repair shops, making them a go-to for specific equipment needs in the Kronenwetter and wider Mosinee area.

Features and Customer Experience

What truly sets Mosinee Small Motor apart, according to customer feedback, is their exceptional professionalism, courtesy, and promptness. The owner, Tom, is frequently highlighted in reviews for going "above and beyond expectations." Key features that contribute to their positive customer experience include:

  • Expertise in Warranty Claims: The ability to work directly with manufacturers for warranty service, as demonstrated by the Miller® welder example where a new machine was provided due to cost-ineffective repair, speaks volumes about their industry knowledge and dedication to customer satisfaction. This proactive approach saves customers time, money, and hassle.
  • Honest and Transparent Service: The reviews suggest a business that prioritizes honesty. In one instance, rather than simply repairing a faulty board, the owner identified a warranty claim, leading to a brand-new welder for the customer. This level of integrity builds significant trust.
  • Efficient Turnaround Times: One customer noted receiving a call to pick up their "new welder" in less than two days, indicating remarkable efficiency and minimal downtime for their equipment.
  • Strong Customer Relationships: The repeated praise for Tom and the overall positive interactions suggest a business that values building long-term relationships with its clientele. This is particularly important in a local community where word-of-mouth recommendations play a significant role.

The combination of technical skill and customer-centric service creates a highly reliable and reassuring experience for those seeking repairs for their valuable equipment.

Promotional Information and Community Value

While specific current promotional offers are not detailed in the provided information, the nature of Mosinee Small Motor's services and its established positive reputation serve as its strongest promotional tools. The glowing customer reviews are a testament to their commitment to excellence and would be a powerful asset in any promotional material. Key promotional aspects inferred from the available information include:

  • Reliability for Specialized Repairs: For local users with small engines or welding equipment, Mosinee Small Motor is presented as a highly reliable and expert option, particularly for warranty-covered repairs.
  • Trustworthy and Honest Dealings: The stories of favorable warranty resolutions underscore the shop's integrity, a significant selling point in the auto repair industry.
  • Time-Saving Service: The quick turnaround times mentioned by customers are a valuable benefit, especially for equipment essential for work or personal projects.

For potential customers in Kronenwetter and surrounding areas seeking specialized repair services for small motors and welding equipment, Mosinee Small Motor appears to be a highly recommended and dependable choice, offering not just repairs but also peace of mind through their expert handling of warranty situations and commitment to superior customer service.

Mosinee Small Motor Location

Mosinee Small Motor Customer Reviews

Brought my Hobart Stickmate 210i in to MM&E because I heard a pop inside the machine and it stopped working. The owner of the shop opened the unit up and said it appeared one of the boards was bad. He then looked at the serial number and made a call to Miller to see if the machine was still under warranty. He found that it was! I left my welder at the shop knowing it would be fixed for free! Less than two days later he called me to pick up my new welder. When I got there, his shop tech handed me a new Miller Thunderbolt 210 stick welder! Apparently repair costs on the Hobart would not have been cost effective so I got a new machine! I'd like to thank the owner of MM&E for working with Miller to address the warranty work. He went above and beyond my expectations that day. I'd trust him again with any of my other welders. Additionally, I'd like to thank Miller for their high quality American made machines, and for providing a first rate warranty they stand behind.

Feb 06, 2021 · Lee

Took my Millermatic welder into Mosinee Machine & Electric for warranty work. Recommendation to take my machine to MME came directly from Miller® After completing my business with this company I clearly see why the recommendation. Tom the Owner of MME is the real deal…professional, courteous and prompt. Thank you sir, it was a pleasure doing business with you! A+++++

Dec 12, 2019 · Dennis Fyksen

MME repaired my Lincoln Pro-Mig 175 in less than 48 hours. Also recommended replacing a few other components that were worn out but I was unaware of. Overall, I'm glad they did and I'm more productive now because of it. Thanks Tom & Mike.

May 16, 2020 · Kelly Warren

Excellent service, knowledgable staff and great prices! They had exactly what we needed.

Jun 30, 2020 · Wes Coffman

Guy there dropped what he was doing .. excelkent customer service

May 07, 2019 · Ryan Johnson

Guy there dropped what he was doing .. excelkent customer service

May 07, 2019 · Ryan Johnson