Millers custom auto repair and exhaust

For vehicle owners in Elizabethton, TN, and the surrounding areas, Millers Custom Auto Repair and Exhaust, located at 307 Cyclone Dr, Elizabethton, TN 37643, USA, aims to provide automotive repair and maintenance services. As an auto repair station, this business would typically offer a range of services designed to address various vehicle issues, from routine maintenance to more complex repairs, and often includes the sale of necessary parts and components.

Regarding the environment of Millers Custom Auto Repair and Exhaust, a typical auto repair facility would feature a workshop area equipped with various lifts and specialized tools for vehicle diagnostics and repair. The exterior would be indicative of an automotive service center, with bays for vehicles to enter and a designated parking area. Internally, one would expect a functional space designed for the practicalities of car repair, potentially including a customer waiting area. While specific details about the cleanliness, organization, or amenities of this particular location are not provided in the given information, such aspects can significantly influence a customer's experience. The address on Cyclone Drive suggests it is situated in a location accessible within Elizabethton, allowing for convenient access for local residents.

The services offered by an establishment named "Millers Custom Auto Repair and Exhaust" would generally encompass a broad spectrum of automotive care. This would include standard auto repair services such as engine diagnostics and repair, brake service, suspension work, and electrical system troubleshooting. The "custom exhaust" part of the name specifically points to specialized services related to vehicle exhaust systems, which could range from repairs to custom fabrication and installation of performance or aesthetic exhaust components. In addition to labor for these services, they would also typically sell parts required for repairs, such as mufflers, catalytic converters, exhaust pipes, and other automotive components. Routine maintenance, such as oil changes and fluid checks, would also be expected offerings to ensure the longevity and reliability of customer vehicles.

Key features of Millers Custom Auto Repair and Exhaust would primarily be its ability to perform both general auto repairs and specialized exhaust work. The contact information, phone (423) 354-8468 and mobile phone +1 423-354-8468, provides direct means for customers to inquire about services, schedule appointments, and discuss their vehicle's needs. The provision of custom exhaust services suggests a capability for specialized modifications and repairs beyond standard replacements, which could be a unique selling point for enthusiasts or those seeking specific performance or sound characteristics from their vehicle's exhaust system. For general repairs, customers would look for features such as diagnostic capabilities, the availability of skilled technicians, and the ability to source a wide range of parts.

When considering promotional information, businesses often highlight their expertise, customer service, and competitive pricing. However, for Millers Custom Auto Repair and Exhaust, the provided customer reviews present a challenging narrative. Promotional efforts would typically aim to build trust and assure quality, but the experiences shared by customers directly contradict these common goals.

Customer reviews for Millers Custom Auto Repair and Exhaust are overwhelmingly negative and raise serious concerns about the business practices. One customer describes the establishment as a "chop shop" and claims the owner, Justin Miller, is "on meth." This reviewer alleges that the owner will "break something on your vehicle just to tell you it’s broke so you have no option but to let him 'fix' a problem," further accusing him of lying. A particularly alarming statement is that one of their vehicles has been held by the shop for "almost two years," and that legal recourse is difficult because the owner "has nothing for collateral." This review ends with a strong negative sentiment, wishing the owner "gets what he deserves."

Another review corroborates these serious allegations, stating that "Justin Miller does not deserve any stars" and is a "liar through and through." This customer lost count of the times they were lied to, with their car being held "hostage for the last 8 days." Despite repeated assurances that the car was "almost done," nothing had been started upon their husband's visits. They explicitly mention filing a report with the Better Business Bureau (BBB) and noting that others have also filed complaints. While highlighting Justin as the sole problem, they commend an individual named Mike for being "extremely helpful" and finally fixing the car after the husband refused to leave, having waited at the shop for a total of 13 hours over two days to compel work on the vehicle. A direct quote from Justin Miller to the husband, "I tell people what they want to hear," is cited as evidence of his deceptive practices. The reviewer expresses extreme frustration and annoyance, vowing never to return to the establishment. These reviews paint a picture of severe issues with honesty, timeliness, communication, and overall business integrity, which are critical considerations for any potential customer.