Mike More Miles

For local vehicle owners in and around Joliet, Illinois, Mike More Miles stands as a notable presence in the realm of auto repair and parts. Situated at 845 N Larkin Ave, Joliet, IL 60435, this establishment operates within the Auto Repair Stations category, providing a range of services and goods essential for maintaining the health and performance of your vehicle. With a direct phone line at (815) 744-4877 and a mobile contact at +1 815-744-4877, Mike More Miles offers accessible communication for inquiries and appointments.

Based on available information, including firsthand accounts from customers, Mike More Miles appears to prioritize customer satisfaction and quality service. One particularly insightful review highlights an instance where a customer experienced premature brake failure after a replacement service. The initial assessment indicated that the warranty had expired due to a high mileage reading that the customer disputed as inaccurate, given their limited usage as a retiree primarily using the vehicle for local errands such as grocery shopping, doctor visits, and trips to the golf course. Impressively, the manager acknowledged the customer's explanation and rectified the situation by replacing the faulty components free of charge. This anecdote speaks volumes about the potential commitment to customer service and the willingness to address and resolve issues fairly, ultimately leading to a satisfied customer who expressed their intent to return for future service.

Another customer review paints a picture of long-term satisfaction, stating they have been a loyal patron of Mike More Miles for years. This recurring customer emphasizes the consistently good, nice, and polite service received. They further note that they have never encountered any problems and that their truck consistently receives all the necessary work. Having tried other auto repair shops in the past, this customer's continued patronage underscores a high level of trust and confidence in the services provided by Mike More Miles. Their positive experience suggests a reliable and dependable auto repair station that has earned the loyalty of its clientele through consistent quality and positive customer interactions.

While specific details about the physical environment of Mike More Miles are not explicitly available in the provided information, the positive customer testimonials imply a professional and well-managed operation. A place that fosters long-term customer relationships and resolves issues to the satisfaction of the client likely maintains a respectable and organized environment conducive to quality auto service. It can be inferred that the facility is equipped to handle various auto repair needs, given the mention of brake and rotor replacements and general vehicle work.

In terms of services, Mike More Miles likely offers a range of common auto repair and maintenance services falling under the Auto Repair Stations category. These typically include, but are not limited to:

• Brake services: Including replacement of pads, rotors, calipers, and brake fluid flushes. This is explicitly mentioned in one of the reviews.
• Oil changes and lubrication: Essential for engine maintenance and longevity.
• Tire services: Including rotations, balancing, repairs, and potentially new tire sales.
• Battery services: Including testing, replacement, and maintenance.
• Engine diagnostics and repair: Identifying and resolving issues with the engine.
• Transmission services: Including fluid changes and repairs.
• Cooling system services: Including radiator flushes and repairs.
• Electrical system services: Addressing issues with lights, wiring, and other electrical components.
• General maintenance: Including fluid checks, filter replacements, and preventative care.

As an auto parts store operating within the Auto Repair Stations category, Mike More Miles likely also offers a selection of automotive parts and accessories for sale. This could include:

• Replacement parts: Such as brakes, rotors, filters, belts, hoses, and more.
• Maintenance supplies: Such as oil, fluids, and cleaning products.
• Accessories: Potentially including floor mats, car care products, and other vehicle enhancements.

The feature that stands out most prominently for Mike More Miles, based on the provided reviews, is their commitment to customer satisfaction. The willingness of the manager to acknowledge and rectify a potentially significant billing error, ultimately providing a no-charge resolution, indicates a customer-centric approach. Furthermore, the long-term loyalty of another customer underscores the consistency and quality of their service over time. These aspects suggest that Mike More Miles prioritizes building trust and ensuring a positive experience for their clientele.

While specific promotional information is not included in the provided text, potential customers could inquire about any ongoing specials or discounts when contacting Mike More Miles. Auto repair shops often offer seasonal promotions, package deals for routine maintenance, or discounts on specific services or parts. Local residents are encouraged to reach out via phone at (815) 744-4877 or +1 815-744-4877 to learn more about their current offerings and to schedule appointments.

In conclusion, based on the available information and particularly the positive customer testimonials, Mike More Miles in Joliet, IL appears to be a reliable and customer-focused auto repair and parts provider. Their willingness to go the extra mile to ensure customer satisfaction, as highlighted in the brake service review, coupled with the long-term loyalty of another customer, suggests a commitment to quality service and positive customer relationships. For local users seeking dependable auto care and parts, Mike More Miles presents itself as a trustworthy option within the Joliet community.