Midwest Battery & Supply Inc

Welcome to Midwest Battery & Supply Inc, located at 1107 S Main St, Madisonville, KY 42431, USA. Operating within the platform category of Auto Repair Stations, Midwest Battery & Supply Inc primarily functions as an auto parts store, specializing in batteries and potentially other automotive supplies. While the name suggests a focus on batteries, they likely offer a range of related products for various types of vehicles. For inquiries or to check the availability of parts, you can contact them at their phone number: (270) 821-7625 or their mobile number: +1 270-821-7625.

Information regarding the physical environment of Midwest Battery & Supply Inc is not explicitly available online. However, as an auto parts store, it would typically feature a retail space where products are displayed and accessible to customers. There would likely be storage areas for inventory and a counter where transactions and customer interactions take place. The focus of such an environment is usually on organization and accessibility of parts to facilitate efficient service for customers seeking specific automotive components, particularly batteries and related supplies.

As an auto parts store, the primary offering of Midwest Battery & Supply Inc is the sale of automotive parts. Given their name, their specialization is likely in batteries for various vehicles, including cars, trucks, motorcycles, and potentially even equipment like golf carts. Beyond batteries, they may also stock a range of related automotive supplies, which could include:

• Battery terminals and cables
• Battery chargers and maintainers
• Fuses and electrical components
• Lighting products (bulbs, headlights, etc.)
• Basic maintenance fluids (oils, lubricants)
• Possibly other general automotive accessories and supplies

It is important to note that while operating under the Auto Repair Stations category, the available information primarily positions Midwest Battery & Supply Inc as a supplier of goods (auto parts) rather than a provider of extensive repair services. However, they might offer basic services related to battery installation or testing. The customer reviews provide some insight into their service capabilities, particularly in areas beyond just selling parts.

Based on the limited online reviews, the features of Midwest Battery & Supply Inc present a mixed picture. One significant aspect that emerges is a potential issue with their ordering and fulfillment process for parts not readily in stock. A customer reported waiting for three weeks for a motorcycle battery, experiencing repeated assurances that it would arrive "tomorrow" which ultimately did not materialize. This suggests potential inefficiencies in their supply chain management or communication regarding special orders. The customer's frustration highlights a lack of proactive communication and unmet expectations regarding order timelines.

Another concerning feature highlighted in a review involves repair services undertaken by Midwest Battery & Supply Inc, specifically on a golf cart. The customer reported two instances of unsuccessful repairs, with the vehicle failing shortly after service. Furthermore, they detailed a lack of responsiveness from the owner regarding these issues, despite multiple attempts to contact them. This raises questions about the quality and reliability of any repair services they might offer, as well as their customer service follow-up regarding service-related problems. The discrepancy in billing (charged for a belt that was reportedly intact) also indicates potential issues with their service procedures or transparency.

The contrasting experiences in the provided reviews suggest that while they primarily operate as a parts supplier, their venture into repair services has resulted in significant dissatisfaction for at least one customer. The pleasant demeanor of the staff member present at the shop, as mentioned in one review, is a positive aspect of their customer interaction. However, this positive interaction was overshadowed by the inability to resolve the customer's issues or provide timely information about the owner's availability.

Currently, there is no information available online regarding any specific promotional offers or discounts at Midwest Battery & Supply Inc. Auto parts stores may sometimes offer sales on specific battery types, seasonal discounts, or package deals when purchasing related accessories. To inquire about any potential promotions or special offers, it would be best to contact them directly at (270) 821-7625 or +1 270-821-7625. Given the negative experiences reported in the reviews, it might also be prudent to inquire about their policies on special orders, repair services, and customer service follow-up before committing to a purchase or service.

In conclusion, Midwest Battery & Supply Inc in Madisonville, KY, primarily functions as an auto parts store with a likely specialization in batteries and related automotive supplies. While operating within the Auto Repair Stations category, customer reviews suggest potential challenges in their special order fulfillment and the quality of their repair services. The lack of communication and unresolved issues reported by customers are significant points to consider. While the in-store staff may be pleasant, the overall customer experience, particularly concerning repairs and special orders, appears to be a concern based on the available feedback. Potential customers may want to exercise caution and seek detailed information about their policies and service guarantees before making a purchase or entrusting them with repair work. For those needing batteries or common automotive supplies, it may be worthwhile to contact them directly to inquire about availability and pricing, keeping the reported customer service experiences in mind.