Service Radiator, Inc.

For individuals and businesses in Madisonville, Kentucky, and the broader region of Hopkins, Christian, Daviess, Muhlenberg, and Warren counties, seeking expert solutions for automotive and industrial cooling systems, **Service Radiator, Inc.** stands as a highly specialized and deeply experienced establishment. Located at **75 Dempsey St, Madisonville, KY 42431, USA**, this company operates within the "Auto Repair Stations" category, but with a distinct focus on radiators, heat exchangers, and related components. They can be reached at **(270) 821-4232** or via mobile at **+1 270-821-4232**.

The environment at Service Radiator, Inc. is that of a professional and highly equipped workshop, dedicated to the intricate and often heavy-duty work of cooling system repair and fabrication. Unlike a general automotive garage that focuses on all aspects of a vehicle, Service Radiator's facility is optimized for handling radiators, charge air coolers, oil coolers, and other heat exchange components, often for large commercial and industrial applications in addition to passenger vehicles and RVs. This implies specialized tools for cleaning, repairing, rebuilding, and even custom-building these units. The atmosphere would reflect a commitment to precision and durability, given the critical role these components play in engine performance and longevity. Testimonials highlight a customer-friendly approach, suggesting that despite their technical expertise, they prioritize clear communication and a helpful demeanor, creating a welcoming and professional interaction space.

Service Radiator, Inc. offers a comprehensive range of specialized services and products, positioning them as premier experts in heat transfer and cooling systems within the "Auto Repair Stations" category. Their core offerings include:

• **Radiator Repair and Rebuilding:** They are specialists in repairing and rebuilding all types of radiators, including copper and brass radiator re-cores, which are essential for restoring efficiency to older or damaged units.
• **Custom Radiator Fabrication:** A significant feature is their ability to custom-build radiators for unique or challenging applications, as evidenced by a customer needing a custom unit for a conversion project that other shops in the Evansville area could not handle. This often involves collaboration on design to optimize cooling capacity within tight space constraints.
• **Charge Air Coolers (Intercoolers) and Oil Coolers:** Beyond radiators, they service and supply charge air coolers and oil coolers, crucial components in many modern and heavy-duty vehicles for regulating engine temperatures.
• **DPF and DOC Cleaning and Replacement:** For diesel vehicles, they offer cleaning services for Diesel Particulate Filters (DPF) and Diesel Oxidation Catalysts (DOC), which are vital for emissions control. They also sell new, remanufactured, and re-cored DPF/DOC units.
• **EGR Coolers:** Cleaning and replacement of Exhaust Gas Recirculation (EGR) coolers, another key component in diesel engine emissions systems.
• **New Fuel Tank Fabrication:** A specialized service that involves building new fuel tanks, indicating capabilities in metal fabrication beyond just cooling systems.
• **Industrial Bolt-Up Radiators:** Catering to heavy machinery and industrial equipment, they work with large and complex radiator systems.
• **Gaskets and Clamps:** Supplying essential components for cooling system installations and repairs.

Their services extend to a wide range of brands including Komatsu, John Deere, Kubota, Caterpillar, Hitachi, Kobelco, and Volvo, demonstrating their capability to work with diverse types of heavy equipment and vehicles.

The distinguishing features of Service Radiator, Inc. are rooted in their **deep expertise and exceptional customer service**. With over 65 years of combined experience among their staff, they are highly knowledgeable in the intricacies of heat transfer and cooling system design and repair. Their membership in The International Heat Transfer Association (NARSA) further underscores their commitment to industry standards and ongoing professional development. The owner, Shawn (also referred to as Sean), is repeatedly praised for his **professionalism, patient and detailed information, and willingness to go the extra mile**. One customer highlighted Shawn's dedication to discussing a custom radiator design with a thermal engineer to optimize cooling capacity, which is a testament to their commitment to optimal performance rather than just a quick fix. This level of technical consultation and problem-solving sets them apart, especially for complex or unique projects like RV radiators or custom vehicle conversions. The ability to manage "large accounts from big companies" while still dedicating time to individual customer needs demonstrates their versatility and strong customer relationship management. Furthermore, their punctuality ("had the job done just when he said he would") is a highly valued trait in the auto service industry.

In terms of promotional information, Service Radiator, Inc. relies heavily on its **stellar reputation and positive customer testimonials**. The powerful endorsements from customers, who are often delighted by their ability to tackle challenging projects that others decline, serve as their most effective form of advertising. Phrases like "The folks at Service Radiator are the best!", "highly recommend them!", and "Good guys and great to deal with!" are strong calls to action for potential clients. Their specialization in an often-overlooked but critical area of vehicle and machinery maintenance also naturally attracts a specific clientele. While specific discounts or seasonal promotions are not explicitly mentioned, their commitment to providing a "great price" for their high-quality work is a recurring theme in customer feedback. Being a long-standing business in Madisonville with a history of over 65 years also contributes to their trustworthiness and promotes them as a reliable, established entity in the local community. They highlight "Appointments Available During Office Hours" which adds to the convenience for customers planning their visits. Their active involvement with the Chamber of Commerce also points to their embeddedness and reputability within the local business ecosystem.

For local users in Madisonville, KY, and surrounding areas, Service Radiator, Inc. is the go-to specialist for any cooling system needs, from standard radiator repairs to complex custom fabrications for RVs, classic cars, or heavy industrial equipment. Their combination of extensive experience, specialized services, and an unwavering commitment to professional and detailed customer service makes them an invaluable resource within the "Auto Repair Stations" category, particularly for those with challenging or unique cooling system requirements.