Midas

Midas, located at 26939 Greenfield Rd, Southfield, MI 48075, USA, is a prominent auto repair station serving the local community. With a long-standing history dating back to 1956, Midas has evolved from its initial specialization in mufflers to become a comprehensive automotive service provider. The Southfield location embodies this full-service approach, offering a wide array of repairs and maintenance solutions for various vehicle makes and models.

The Midas at 26939 Greenfield Rd aims to provide a welcoming and professional environment for its customers. Auto repair shops can sometimes be intimidating, but this location, as evidenced by customer reviews, strives for clear communication and a helpful atmosphere. Customers have highlighted the staff's professionalism and their efforts to make complex automotive issues understandable. The waiting area is equipped with amenities such as wireless internet, and they offer conveniences like early bird and after-hours drop-off, as well as a local shuttle service to assist customers while their vehicles are being serviced. The shop is generally described as clean, and the staff is noted for their friendly and supportive demeanor, aiming to ensure customer satisfaction throughout the service process.

Midas in Southfield offers a comprehensive suite of auto repair and maintenance services, positioning itself as a one-stop shop for most vehicle needs. Their service offerings extend beyond basic upkeep to cover complex diagnostic and repair work. Key services provided include:

• Oil Change Services: This is one of their fundamental offerings, including conventional, synthetic blend, and full synthetic oil changes, along with filter replacements and a complimentary "Midas Closer Look Vehicle Check™" to inspect various vehicle components. They also offer oil leak diagnosis and repair.
• Brake Services: Midas is well-known for its brake expertise, providing thorough brake inspections, repairs, and replacements to ensure vehicle safety. This includes addressing issues with brake pads, rotors, calipers, and brake fluid.
• Tire Sales and Services: They offer a wide selection of tires from leading brands and provide essential tire services such as tire rotation, balancing, repair, and alignment. They also handle new tire installation for various vehicle types, including cars, SUVs, trucks, and EVs.
• Steering and Suspension: Services to maintain optimal vehicle handling and ride comfort, including inspections and repairs of struts, shocks, and wheel alignment.
• Mufflers and Exhaust Systems: Reflecting their origins, Midas continues to offer comprehensive muffler and exhaust system services, addressing issues like noise, smoke, and component repair or replacement.
• Check Engine Light Diagnostics: Utilizing advanced diagnostic tools to accurately identify the root cause of an illuminated check engine light and perform the necessary repairs.
• Battery Services: Testing, replacement, and maintenance of vehicle batteries and electrical systems.
• Auto Maintenance: This covers a broad category of preventive maintenance, including fluid checks and flushes, filter replacements (air, cabin, fuel), and general tune-ups to keep vehicles running smoothly.
• Auto Repair: Addressing a wide range of mechanical issues, from minor to major repairs, including engine components, transmissions, and other systems.

The shop is equipped to service a wide array of vehicle makes, demonstrating their capability to handle diverse automotive needs. Their technicians are well-trained, and the shop is equipped with the necessary tools and diagnostic equipment to perform repairs effectively.

A significant feature of Midas is its commitment to reliability and customer trust. The company operates largely through a franchise model, where individual locations like the Southfield store are often owned and operated by local families. This aims to foster a community-oriented approach to service. Midas backs its work with a notable warranty, typically offering a 12-month/12,000-mile warranty on their repairs, providing customers with peace of mind. They are also a RepairPal Certified shop, which indicates adherence to standards of fair pricing and quality work, and are often accredited by the Better Business Bureau (BBB) and certified by ASE. Their focus on transparency is evident in their customer interactions, with staff reportedly not pushing for unnecessary repairs and offering clear explanations of services needed.

Like many Midas locations, the Southfield store frequently offers various promotions and coupons to make their services more accessible and affordable for customers. These can include discounts on specific services such as oil changes, brake repairs, tire purchases, and general maintenance. It is common for them to offer seasonal specials or limited-time deals. For example, promotions might feature percentage discounts on certain tire brands, bundled service packages, or reduced rates on essential services like oil changes with a complimentary tire rotation. Customers are encouraged to check the Midas official website for the Southfield location or inquire directly with the shop for current offers and to request repair estimates. They also partner with "Buy Now Pay Later" providers to offer flexible payment options for services. Additionally, Midas has partnered with roadside assistance programs, providing customers with options for affordable roadside coverage.

Customer reviews for the Southfield location generally praise the team, with specific mentions of staff members like Fred, for their excellent service, professionalism, and ability to explain things in an understandable way. While some reviews mention longer wait times or higher estimates for certain repairs, the overall sentiment highlights prompt service, honesty, and a willingness to correct issues under warranty. The emphasis on not "upselling" and only recommending necessary repairs is a recurring positive theme from verified customers, contributing to a sense of trust in this particular Midas location.