Mid-West Truck Accessories Inc

Mid-West Truck Accessories Inc, located at 26425 Grand River Ave, Redford Township, MI 48240, USA, with a phone number of (800) 268-1254 (which also functions as +1 800-268-1254), is a specialized establishment within the 'Auto Repair Stations' platform category. However, it's important for local users to understand that while they provide goods and services for vehicles, their primary focus is on selling and installing truck accessories, particularly truck caps and tonneau covers, rather than general car repair. They are a dedicated auto parts store with installation services, catering to individual truck owners, fleet accounts, municipalities, and even auto dealerships. They have a strong reputation and operate multiple locations across Michigan, including Redford, Shelby Township, and Riverview.

The environment at Mid-West Truck Accessories Inc, particularly at their Redford location, is characterized by a commitment to excellent customer service, transparency, and efficiency. Customers consistently describe a welcoming and well-organized shop. The reviews highlight that the staff is communicative and attentive, going the extra mile to ensure customer satisfaction. For instance, one customer who drove a long distance specifically mentioned the outstanding communication beforehand, including answering questions and sending pictures of products. During installation, the staff ensures the customer inspects the product and verifies its functionality, demonstrating a high level of transparency and diligence. The shop prides itself on having clean and organized facilities with attractive displays, aiming for customers to have a pleasant experience before, during, and after the sale. This suggests a professional and customer-friendly setting designed to facilitate the selection and installation of truck accessories efficiently.

Mid-West Truck Accessories Inc specializes in providing and expertly installing a wide range of truck accessories. Their core services and goods for sale include:

• **Truck Caps**: They offer a large selection from top manufacturers such as A.R.E., Leer, Ranch, and Century. This includes various models like A.R.E. CX Classic, A.R.E. Z2, Leer 100XL, and Ranch Icon/Premier truck caps. They sell both new and used truck caps, providing options for different budgets.
• **Tonneau Covers**: They are a large stocking dealer for tonneau covers from major brands like Retrax, Access (e.g., Access Lorado, Access Lomax), Bak, Extang, and Truxedo. They offer various types, including soft roll-up covers, soft fold-up covers, and folding tonneau covers.
• **Bed Liners and Mats**: Including products from brands like BedRug (e.g., BedRug Classic, Bed Mat) and Rugged Liner.
• **Truck Steps and Running Boards**: Offering a selection of step bars and running boards from brands like Aries, AMP Research, Owens, Romik, and Steelcraft.
• **Other Truck Accessories**: Their inventory likely includes a broad array of other truck enhancements such as lighting (e.g., Raxiom LED Tail Lights), lift kits, leveling kits, performance air intakes, exhaust systems, grille guards, bull bars, and bumpers from brands like Fab Fours, Go Rhino, Luverne, Ranch Hand, Rough Country, and Westin Automotive.
• **Expert Installation**: A crucial service feature, their team of experienced professionals provides top-quality installations, often going above and beyond industry standards and taking personal pride in their work. They also handle minor repairs related to the installation, like fixing binding wires for a rear door latch at no extra cost, demonstrating their commitment to getting it right.

Their business hours are Monday to Friday, 9:00 AM to 5:30 PM EST.

The distinctive features of Mid-West Truck Accessories Inc are multi-faceted. Firstly, their **honesty and integrity** shine through in customer feedback, exemplified by their willingness to fix unforeseen issues during installation at no extra cost. This builds significant trust and confidence. Secondly, they offer an **extensive selection of both new and used truck caps and accessories**, making them a one-stop shop for diverse needs and budgets. Their status as a dealership for multiple top brands (A.R.E., Leer, Ranch, Century for caps; Retrax, Access, Bak, etc., for tonneau covers) ensures variety and quality. Thirdly, their **expert installation services** are a key differentiator; customers praise the quick, efficient, and meticulous work, often completed in a short timeframe (e.g., 30 minutes for a tonneau cover install). Fourthly, their **multi-location presence** (Redford, Shelby Township, Riverview) offers convenience and accessibility for customers across the region. Lastly, their ability to deliver **great value** is a recurring theme, with one customer noting savings of about $300 compared to other shops while still receiving awesome customer service. It’s important to note, however, that while Mid-West is highly regarded, issues with specific manufacturers like A.R.E. (regarding product serviceability) are beyond Mid-West’s control, as highlighted by one review, which is a key distinction for customers to understand.

Regarding promotional information, Mid-West Truck Accessories Inc primarily promotes itself through its **reputation for quality, value, and customer service**. While specific seasonal sales or discount codes are not detailed in the provided reviews, the repeated emphasis on "reasonable prices," "great price," and "saved about $300" serves as compelling promotional content. Their ability to get customers "in quick if need be" and offer same-day installations for on-the-shelf American-made inventory are also strong practical promotions. The consistent positive word-of-mouth, with customers actively recommending the shop and expressing willingness to "buy from again and make the drive," is their most powerful form of advertising. They also highlight their large selection and expert installation as key benefits. For local users, contacting them directly at (800) 268-1254 is the best way to inquire about specific product availability, pricing, and any current deals on truck caps, tonneau covers, or other accessories. Their commitment to providing a pleasant experience and quality results forms the basis of their ongoing customer acquisition and retention strategy.