Metro 25 Tire-Firestone

Metro 25 Tire-Firestone operates as a prominent auto repair station and tire dealer with multiple locations across Michigan, including key hubs in Livonia, MI (19268 Middlebelt Rd), Taylor, MI (11011 Telegraph Rd), and Mt. Pleasant, MI (1400 North Fancher St). This network of service centers positions Metro 25 Tire-Firestone as a comprehensive solution for local users seeking reliable automotive repair, maintenance, and a wide selection of tires. Their mission is to provide the latest in parts and products, at competitive prices, coupled with unparalleled service, aiming to make every customer's experience beneficial and enjoyable.

The operating hours for Metro 25 Tire-Firestone locations are designed to accommodate the needs of their diverse clientele. Generally, they are open Monday through Friday from 8:00 AM to 5:00 PM (some locations like Mt. Pleasant operate until 6:00 PM). A significant advantage for customers is their Saturday hours, typically from 8:00 AM to 5:00 PM, providing flexibility for those with busy weekday schedules. All locations are closed on Sundays. These consistent hours across their branches underscore their commitment to accessibility and convenience for vehicle owners in their respective service areas.

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Metro 25 Tire-Firestone locations are designed to be professional and customer-friendly auto service centers. As a Firestone-affiliated dealer, they adhere to certain standards of cleanliness, organization, and equipment. Their facilities are equipped with the necessary tools and technology to handle a wide range of automotive repairs and tire services. This includes modern diagnostic equipment for accurate problem identification, lifts for vehicle access, and specialized machinery for tire mounting, balancing, and alignment.

For customers, the environment typically includes a comfortable waiting area where they can relax while their vehicle is being serviced. These spaces are often clean and well-maintained, contributing to a positive customer experience. The emphasis on being "ASE-certified mechanics" and a "top-notch crew" suggests an organized and efficient workflow within the service bays, reflecting a commitment to high-quality workmanship.

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Metro 25 Tire-Firestone offers a comprehensive suite of automotive services and a vast selection of tires, positioning itself as a one-stop shop for vehicle owners. Their offerings include:

• Extensive Tire Sales: They are a major dealer for a wide range of tire brands, including Firestone, Bridgestone, Mastercraft, Cooper, Fuzion, Michelin, BFGoodrich, Uniroyal, Carlisle, Dunlop, Hankook, Kumho, Kelly, Mickey Thompson, Nexen, Pirelli, Primewell, Toyo, and Yokohama. This ensures customers can find the perfect tires for their car, truck, SUV, lawn & garden equipment, or ATV, regardless of their budget or driving needs.
• Professional Tire Services: Beyond sales, they provide comprehensive tire services such as:
  • Tire Installation: Expert mounting and balancing.
  • Tire Rotation: To promote even wear and extend tire life.
  • Tire Balancing: For a smooth ride and optimal tire performance.
  • Flat Tire Repair: Addressing punctures and leaks efficiently.
  • TPMS (Tire Pressure Monitoring System) Reset: Ensuring correct sensor function.
• Comprehensive Auto Repair & Maintenance: Staffed by ASE-certified mechanics, they offer a full spectrum of mechanical repair services, including:
  • Oil Changes & Fluid Services: Standard, synthetic blend, and full synthetic oil changes, including filter replacement.
  • Brake Service: Inspection, repair, and replacement of brake pads, rotors, and other components. They often provide free brake inspections.
  • Wheel Alignment: Precision alignment services to prevent uneven tire wear and improve handling. Free alignment checks are often available with tire purchases.
  • Engine Diagnostics & Repair: Accurately diagnosing and fixing issues related to the vehicle's engine and performance.
  • Heating & Air Conditioning (A/C) Service: Keeping the vehicle's climate control system functioning efficiently.
  • Battery Services: Testing and replacement of car batteries.
  • Steering & Suspension Repair: Addressing issues with shocks, struts, and other steering/suspension components.
  • Exhaust System Repair: Inspection and repair of muffler and exhaust components.
  • Preventative Maintenance: General checks and services to keep vehicles running smoothly and prevent future issues.

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Several key features define Metro 25 Tire-Firestone's commitment to quality and customer satisfaction:

• ASE-Certified Mechanics: A core strength is their team of "ASE-certified mechanics," indicating that their technicians have achieved a high level of expertise and professional certification in various automotive repair areas. This assures customers of accurate diagnoses and high-quality workmanship.
• Wide Tire Selection: Their extensive inventory of tires from numerous leading brands is a significant feature, allowing customers to choose options that best fit their vehicle, driving habits, and budget.
• Firestone Affiliation: Being a Firestone-affiliated dealer means they carry the trust and quality associated with the Firestone brand, including access to Firestone's warranties and guarantees (e.g., Firestone 30-day "buy & try" guarantee on tires).
• Customer-Centric Approach: Reviews consistently highlight their "professional, prompt service," "friendly staff," and "experienced employees." Many customers praise their honesty and fair pricing, emphasizing a welcoming and reliable experience. The mission statement itself pledges "unparalleled service" and efforts to make the experience "beneficial and enjoyable."
• Efficiency: Customers frequently commend the speed and efficiency of their service, often getting in and out quickly for tire changes or minor repairs.
• Roadside Assistance: Tire installations often include 12 months of 24/7 roadside assistance, providing an added layer of safety and convenience for customers.

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Metro 25 Tire-Firestone actively promotes its services through various offers and customer-centric programs:

• Coupons & Rebates: They regularly offer "Coupons & Rebates" to help customers save money. These often include:
  • Tire Rebates: Significant savings (e.g., up to $160 in savings) on purchases of four eligible Firestone or Bridgestone tires, often structured with a Prepaid Mastercard® and additional savings when using a Firestone Credit Card.
  • Oil Change Coupons: Discounts on standard, synthetic blend, and full synthetic oil changes (e.g., $29.99 standard oil change, $25 off full synthetic).
  • Brake Service Deals: Promotions like up to $100 off a standard brake service or $50 off a front or rear brake service, often accompanied by free brake inspections.
  • Alignment Specials: Discounts on lifetime wheel alignments and free wheel alignment checks with tire purchases.
  • Battery Checks: Free battery checks to help prevent unexpected breakdowns.
  • A/C Performance Checks: Often available at a low promotional price (e.g., $9.99).
• Firestone Credit Card Holder Exclusives: They offer special deals for Firestone Credit Card holders, such as additional discounts on service purchases, complete car care packages, and fuel system cleanings. New card accounts often receive a percentage off their first purchase.
• Online Resources: Their website features an easy online Tire Fitment Guide and online tire catalogs, allowing customers to browse options and request quotes from home. Online appointment scheduling is also typically available, enhancing convenience.
• Price Match Guarantee: For eligible tire brands, they may offer a price match guarantee, matching a better eligible price at the time of purchase or refunding the difference within 30 days, reinforcing their commitment to competitive pricing.

By combining a broad selection of quality tires with expert auto repair services, a strong customer focus, and regular promotional offers, Metro 25 Tire-Firestone positions itself as a reliable and value-driven choice for vehicle owners in Michigan.