K & J Auto Service Center

K & J Auto Service Center ico

(147 reviews)

Auto Repair StationsMichiganWayne CountyLivoniaEight Mile West

Wayne County . Michigan

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

K & J Auto Service Center Introduce

For local users in search of dependable and honest automotive care, K & J Auto Service Center stands out as a highly recommended and well-established auto repair station. With a long-standing reputation built on trust, quality workmanship, and exceptional customer service, K & J Auto Service Center is a go-to destination for a wide range of vehicle maintenance and repair needs.

Operating with a strong commitment to customer satisfaction, K & J Auto Service Center aims to provide a professional and trustworthy environment for all vehicle owners. Their approach emphasizes transparency, clear communication, and a focus on building long-term relationships with their clientele.

Environment and Customer Experience

The environment at K & J Auto Service Center is consistently praised for being honest, welcoming, and customer-friendly. Reviews frequently highlight the integrity of the staff, with customers often noting that they are treated with fairness and respect. This dedication to honesty is a significant factor in why many customers consider K & J Auto Service Center their trusted mechanic.

The service center strives to make the repair process as smooth and stress-free as possible. Customers often mention that the mechanics and service advisors, like Sam and Ray, are transparent about necessary repairs, providing clear explanations and options without pushing for unnecessary services. This upfront approach builds confidence and ensures that customers are well-informed about the work being done on their vehicles. While specific amenities like waiting rooms may vary, the overall emphasis is on efficient service and a comfortable experience, ensuring that customers can get back on the road safely and quickly.

Comprehensive Services Offered

As a comprehensive Auto Repair Station, K & J Auto Service Center offers a broad spectrum of services designed to address nearly every aspect of vehicle care for most makes and models, from "clunkers to classics." Their team of expert mechanics is skilled in diagnosing and repairing a wide array of automotive issues. Key services typically include:

  • General Auto Repair: Handling a variety of automotive problems, from minor fixes to more complex system repairs.
  • Auto Maintenance: Essential routine services to keep vehicles running smoothly, including fluid checks and preventative care.
  • Brake Service: Comprehensive brake inspections, repair, and replacement of components such as pads, rotors, and calipers to ensure optimal stopping performance and safety.
  • Engine Service: Expert diagnostics, tune-ups, and repairs for engine-related issues, ensuring vehicle performance and reliability.
  • Transmission Service: Maintenance and repair for both automatic and manual transmissions, addressing common problems and ensuring smooth gear changes.
  • Oil Change Service: Quick and efficient oil changes using quality conventional and synthetic oils, often including a new filter and a multi-point inspection. Some locations offer a "10-minute express lube" for speedy service.
  • Tire Services: Including tire rotations, balancing, and sales, contributing to tire longevity and vehicle safety.
  • Cooling System: Diagnostics and repair of radiators, water pumps, and other cooling system components to prevent overheating.
  • Electrical Services: Addressing issues with alternators, starters, batteries, and general vehicle electrical systems.
  • Suspension and Alignment: Services to improve vehicle handling, ride comfort, and tire wear, including shocks, struts, and wheel alignments.
  • Check Engine Light Diagnostics: Utilizing advanced scan tools to accurately diagnose the root cause of check engine light illumination.
  • Custom Exhaust Systems: Some locations specialize in custom exhaust work, in addition to standard muffler and exhaust repair.
  • Diesel Repair: Specialized services for diesel engine vehicles, catering to their unique maintenance needs.
  • Fleet Service: Providing maintenance and repair solutions for commercial vehicle fleets.
  • Towing and Loaner Programs: For added convenience, some centers offer towing services and loaner cars, particularly for more extensive repairs.

K & J Auto Service Center is equipped with modern diagnostic tools and repair equipment to provide accurate and efficient service. Their ASE-certified mechanics ensure that repairs are performed to high standards, giving customers peace of mind.

Key Features and Differentiators

K & J Auto Service Center distinguishes itself through several key features that contribute to its strong reputation and customer loyalty:

  • Honesty and Trustworthiness: This is consistently highlighted in customer reviews. Customers often express appreciation for the straightforward approach and the absence of pressure to upsell unnecessary services. Many describe the staff as "honest guys who take care of their customers."
  • Experienced and Knowledgeable Mechanics: The team consists of highly skilled mechanics who are proficient in servicing a wide range of vehicle makes and models. Their expertise ensures thorough and effective repairs.
  • Fair and Competitive Pricing: Customers frequently comment on the fair pricing for services, often noting that repairs are more affordable compared to dealerships or other franchises without compromising on quality.
  • Efficiency and Timeliness: K & J Auto Service Center is often praised for quick turnaround times, with many routine services, like oil changes, completed efficiently. Even for more complex repairs, efforts are made to minimize vehicle downtime.
  • Customer-Centric Approach: The staff is known for being friendly, professional, and attentive. They take the time to explain problems, provide options, and answer customer questions, fostering a positive and informative service experience.
  • Longevity and Repeat Business: Many customers have been loyal to K & J Auto Service Center for years, even decades, a testament to the consistent quality and reliability of their service. This high rate of repeat business speaks volumes about customer satisfaction.
  • Quality Parts and Workmanship: While not always explicitly detailed, the positive outcomes and long-term satisfaction of customers suggest that quality parts and precise workmanship are standard practice.
Promotional Information and Value

While specific promotions can vary by location and time, K & J Auto Service Center, like many established auto repair stations, may offer various incentives and discounts to attract and retain customers. Based on industry practices and available information, potential promotions and value offerings could include:

  • General Service Discounts: Offers such as a percentage off the regular price of automotive services (e.g., 20% off with a maximum discount) are common, encouraging customers to try their services or save on larger repairs.
  • Oil Change Specials: Competitive pricing for routine oil changes, sometimes combined with a multi-point inspection to check other vehicle components.
  • Brake Service Deals: Given the importance of brake maintenance, specials on brake inspections or specific brake component replacements might be offered to ensure vehicle safety.
  • Tire Promotions: Discounts on tire purchases, or complimentary services like tire rotations with a new tire purchase, are common to help customers maintain their tires.
  • Maintenance Programs: Some K & J Auto Service Centers (or affiliated dealerships) might offer comprehensive maintenance programs that bundle routine services like oil changes, tire rotations, and inspections for a set period or mileage at a discounted upfront cost.
  • Seasonal Checks: Special offers for pre-trip inspections or seasonal maintenance checks to prepare vehicles for changing weather conditions.
  • Rebates and Manufacturer Offers: For certain parts or services, especially those from major brands, K & J Auto Service Center might participate in manufacturer-backed rebates or warranty programs.
  • Customer Loyalty Programs: Although not explicitly stated, businesses with long-term customers often have informal or formal ways of rewarding loyalty, such as preferred scheduling or special offers.

These promotions typically aim to provide customers with value, make essential car care more accessible, and build trust by demonstrating a commitment to customer savings and safety. K & J Auto Service Center's consistent focus on honesty, expert service, and customer satisfaction makes it a reliable and highly recommended choice for local vehicle owners.

K & J Auto Service Center Photos

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K & J Auto Service Center Location

K & J Auto Service Center Customer Reviews

Two years ago I stopped by this shop to ask if they did a vehicle inspection for Rideshare Vehicles. The owner of the shop who was behind the counter told me that he had never done it before. I told him that such an inspection was very simple and quick and that other mechanics usually charge 50-60 dollars for it. Then he laughed in my face and said - I won't even look at your car for that money. I immediately left that place owned by an arrogant man.

May 18, 2025 · resenium

I absolutely love K & J auto service. I went there today to get my front and rear brakes replaced. They did a great job, the price was reasonable, and they are very quick. I definitely recommend this auto service center!

Mar 10, 2025 · Jae Johnson

I came here after being referred by a family member who has been doing business with them for close to 30 yrs. Sam asked me to actually look at what they found in person and informed me of other issues that required attention. And honestly for all the things they discovered it seems like a reasonable price. And now hopefully it will be smooth sailing for the foreseeable future. Because a few bucks now is still better than years of car payments.

Nov 01, 2022 · Raymond Choate

Good trusted service. And get your tires and oil here. Tell em Dave sent you. Then they'll scratch their heads...

Feb 27, 2025 · David Humphries

Family and I have been going through them for years and years. Very reliable and are always able to help. Very trustworthy and talented group of men

Mar 11, 2025 · Amanda Mccleery