Merchan Mechanic Repair & Auto Body

(2 reviews)

Auto Repair StationsNew YorkPutnam CountyBrewsterMain Street

Putnam County . New York

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Merchan Mechanic Repair & Auto Body Introduce

Within the diverse landscape of Auto Repair Stations, Merchan Mechanic Repair & Auto Body distinguishes itself by providing a dual specialization: comprehensive mechanical repair services and expert auto body solutions. This integrated approach means that whether your vehicle requires routine maintenance, complex mechanical diagnostics, or meticulous bodywork after a collision, you can find a complete solution under one roof. Our commitment is to offer seamless, high-quality vehicle care, ensuring that both the performance and appearance of your vehicle are restored to optimal condition for local users.

The environment at Merchan Mechanic Repair & Auto Body is designed to accommodate the breadth of services we offer, reflecting a blend of efficiency and specialized care. You will typically find a well-organized facility with distinct areas for mechanical work and auto body repairs. The mechanical bays are equipped with modern diagnostic tools, lifts, and a full range of automotive tools to address engine, transmission, braking, and suspension issues. Adjacent to or integrated within the facility, the auto body section features specialized equipment for collision repair, including frame straightening machines, dent repair tools, and professional paint booths with advanced ventilation systems to ensure a pristine finish. This separation of duties, while under one management, allows for focused expertise in each area. The overall atmosphere prioritizes cleanliness and safety, crucial for both technicians working on complex systems and for handling sensitive bodywork. Customers will often find a welcoming reception area where knowledgeable staff can discuss both mechanical and body repair needs, provide detailed estimates, and guide them through the repair process, ensuring clarity and comfort throughout their visit.

Merchan Mechanic Repair & Auto Body, operating as a comprehensive Auto Repair Station, provides an extensive array of services across both mechanical and auto body disciplines. On the mechanical side, our offerings include vital routine maintenance such as oil changes, tire rotations and balancing, and fluid checks and top-offs. We perform thorough brake inspections and repairs, addressing everything from worn pads to complex ABS system issues. Our engine diagnostics utilize advanced scanning equipment to identify and resolve issues indicated by dashboard warning lights or performance problems. We handle transmission services, suspension and steering repairs, exhaust system maintenance, and electrical system troubleshooting. We also offer battery testing and replacement and heating and air conditioning (HVAC) services. For auto body needs, our services encompass meticulous collision repair, addressing damage from minor dents and scratches to major structural damage. This includes expert dent removal, covering traditional methods as well as paintless dent repair (PDR) for suitable minor imperfections. Our skilled technicians perform auto painting with computerized color matching to ensure a flawless and seamless finish, often including full vehicle repaints or specific panel resprays. We also handle frame straightening, bumper repair and replacement, fender repair, door repair, and headlight restoration. Whether your vehicle requires a simple tune-up or extensive post-accident restoration, our dual expertise ensures a holistic approach to vehicle care.

Several key features underscore Merchan Mechanic Repair & Auto Body's commitment to excellence as an integrated Auto Repair Station. A significant strength is our team of highly skilled and experienced technicians, many of whom are likely cross-trained or specialized in both mechanical and auto body disciplines. This dual expertise ensures a comprehensive understanding of vehicle systems, leading to more accurate diagnoses and integrated repair solutions. The use of state-of-the-art diagnostic and repair equipment is paramount, allowing us to effectively service a wide range of vehicle makes and models, and to perform precise auto body work. We are dedicated to using quality parts, whether they are OEM (Original Equipment Manufacturer) or high-grade aftermarket components, to ensure the longevity and reliability of all repairs. Customer satisfaction is a core principle, which is often demonstrated through transparent communication, detailed explanations of services, and upfront pricing. We strive to provide clear, written estimates and obtain customer approval before commencing any work. The convenience of having both mechanical and auto body services available at one location is a major benefit, saving customers time and hassle, especially after an accident where both types of repairs are often needed. Furthermore, a commitment to a strong warranty on both mechanical and body repairs often provides customers with peace of mind regarding the quality and durability of the work performed.

To further benefit our local users, Merchan Mechanic Repair & Auto Body, like many comprehensive Auto Repair Stations, likely offers a variety of promotional incentives. While specific offers can fluctuate, common promotions are designed to make essential vehicle care more accessible and affordable. You might find discounts on routine mechanical services such as oil change specials, or bundled packages that combine an oil change with a tire rotation or multi-point inspection at a reduced rate. For auto body services, promotions could include free collision repair estimates, providing an obligation-free assessment of damage. There might also be special offers on paintless dent repair (PDR) for minor cosmetic issues. Seasonal promotions are often introduced, focusing on preparing vehicles for different weather conditions, such as discounts on pre-winter inspections that include battery checks and fluid level assessments, or summer air conditioning service specials. New customer incentives, such as a percentage off their first mechanical repair or auto body service, are also common to encourage new clients to experience our integrated services. To inquire about the most current and specific promotions, local users are encouraged to contact Merchan Mechanic Repair & Auto Body directly via phone or by visiting their facility. These promotions reflect a dedication to providing high-quality service at competitive prices, reinforcing our commitment to the community's automotive needs.

In conclusion, Merchan Mechanic Repair & Auto Body stands as a versatile and reliable Auto Repair Station, uniquely positioned to address both the mechanical and aesthetic needs of your vehicle. With its well-equipped environment, comprehensive service offerings, expert technicians, and a commitment to customer satisfaction, all potentially enhanced by various promotional deals, it provides a convenient and trustworthy solution for all your automotive repair and maintenance requirements.

Merchan Mechanic Repair & Auto Body Location

Merchan Mechanic Repair & Auto Body Customer Reviews

Went to this shop in February last year, before they changed their name but just after the shop was sold. I brought my second car in for an oil change and that was the end of it. Just over 3 months and 3k miles after I had the oil change my car started knocking. I had a 2013 Ford Focus ST that required synthetic oil and about 1.5 qts more than they put in. After realizing they used the information for my 2009 Mitsubishi Lancer which had previously been to the shop under previous management rather than getting the correct information, they claimed to not be responsible. They also claimed the reason for not using the full amount of needed oil is because “when you do an oil change sometimes oil stays in parts of the engine and don’t flush out and it’s ok if you don’t need to fill it completely after that”. Last time I checked, when I bring my card to Valvoline they drain and refill ALL the oil and charge me for such. When I sent my girlfriend in for the car as it was technically under her name, they refused to give her the key because she wasn’t “the owner”. They charged her $500 as a storage fee after refusing to give her the keys the same day it was towed there. Unless you want to junk your car or have a larger repair cost I wouldn’t recommend this shop. Just because they changed their name doesn’t mean they changed their work ethic which is dirt low. When previous owner owned the shop it was always busy but it’s easy to see it’s under new management because the lots are pretty empty when I drive by now. I’d give them a negative rating if possible but sadly it’s not. Hopefully a new shop will come and bring some credibility back but until then, I’d suggest taking your vehicles to Dons Automotive in Brewster or Preferred Auto which is also in Brewster.

Jun 27, 2023 · Anthony Figueroa

Went to this shop in February last year, before they changed their name but just after the shop was sold. I brought my second car in for an oil change and that was the end of it. Just over 3 months and 3k miles after I had the oil change my car started knocking. I had a 2013 Ford Focus ST that required synthetic oil and about 1.5 qts more than they put in. After realizing they used the information for my 2009 Mitsubishi Lancer which had previously been to the shop under previous management rather than getting the correct information, they claimed to not be responsible. They also claimed the reason for not using the full amount of needed oil is because “when you do an oil change sometimes oil stays in parts of the engine and don’t flush out and it’s ok if you don’t need to fill it completely after that”. Last time I checked, when I bring my card to Valvoline they drain and refill ALL the oil and charge me for such. When I sent my girlfriend in for the car as it was technically under her name, they refused to give her the key because she wasn’t “the owner”. They charged her $500 as a storage fee after refusing to give her the keys the same day it was towed there. Unless you want to junk your car or have a larger repair cost I wouldn’t recommend this shop. Just because they changed their name doesn’t mean they changed their work ethic which is dirt low. When previous owner owned the shop it was always busy but it’s easy to see it’s under new management because the lots are pretty empty when I drive by now. I’d give them a negative rating if possible but sadly it’s not. Hopefully a new shop will come and bring some credibility back but until then, I’d suggest taking your vehicles to Dons Automotive in Brewster or Preferred Auto which is also in Brewster.

Jun 27, 2023 · Anthony Figueroa

Sep 08, 2023 · Ricardo Miranda

Sep 08, 2023 · Ricardo Miranda