Max Platt Ford-Lincoln, Inc. Lincoln Service

For local residents in Kendallville, Indiana, and the surrounding areas seeking automotive service, Max Platt Ford-Lincoln, Inc. Lincoln Service, located at 1002 W North St, Kendallville, IN 46755, operates as an Auto Repair Station. As part of a Ford-Lincoln dealership, their service center likely caters to the maintenance and repair needs of Ford and Lincoln vehicles, and potentially other makes as well. However, it is crucial to consider all available feedback when evaluating the services offered by any automotive service provider.

The single customer review provided offers a starkly negative perspective on their experience, specifically related to a used car purchase from the dealership aspect of Max Platt Ford-Lincoln, Inc., which subsequently failed after only 200 miles. The reviewer further states that they filed complaints with the Better Business Bureau (BBB) and alleges that this type of experience is not isolated to their situation, claiming that "this is how they operate" and that "we weren't the only ones, they did this to." The review concludes with a strong recommendation to potential customers to "do yourself a favor and go elsewhere," labeling the establishment as the "worst car dealership around."

It is important to note that this review primarily focuses on the sales experience rather than the direct service provided by the "Lincoln Service" department. However, negative experiences with other aspects of a dealership can sometimes reflect on the overall customer perception of the entire organization, including the service department. Potential customers might interpret such feedback as a potential indicator of the dealership's overall business ethics and customer care standards.

Given the limited information and the strongly negative nature of the single review, it is challenging to provide a detailed description of the typical environment of the Max Platt Ford-Lincoln, Inc. Lincoln Service department. Generally, a dealership service center would include a service reception area where customers can check in their vehicles and speak with service advisors. The repair work would be conducted in a separate workshop area equipped with specialized tools and diagnostic equipment, particularly for Ford and Lincoln vehicles. There would likely be service bays staffed by certified technicians trained to work on these makes.

As a service center associated with a Ford-Lincoln dealership, Max Platt Ford-Lincoln, Inc. Lincoln Service would likely offer a range of services, primarily focused on the maintenance and repair of Ford and Lincoln vehicles. These services typically include:

• Routine Maintenance: Such as oil changes, tire rotations, fluid flushes, and scheduled maintenance based on the manufacturer's recommendations.
• Warranty Repairs: Performing repairs covered under the manufacturer's warranty for Ford and Lincoln vehicles.
• General Automotive Repair: Addressing a wide range of mechanical and electrical issues.
• Diagnostic Services: Utilizing specialized tools and software to diagnose problems with Ford and Lincoln vehicles.
• Brake Services: Including inspection, repair, and replacement of brake components.
• Tire Services: Potentially including tire sales, mounting, balancing, and alignment.
• Parts and Accessories: Access to genuine Ford and Lincoln parts for repairs and upgrades.

However, it is crucial to understand that the negative review provided does not offer any direct feedback on the quality or efficiency of these specific service offerings. Therefore, it remains unknown how customers who utilize their service department for maintenance and repairs might rate their experiences.

Regarding the features of Max Platt Ford-Lincoln, Inc. Lincoln Service, one potential feature is their affiliation with the Ford and Lincoln brands, which could provide access to specialized knowledge, tools, and genuine parts for these vehicles. Their team likely includes technicians trained specifically on Ford and Lincoln models. However, the negative review raises concerns about the overall customer-centricity and ethical practices of the dealership as a whole.

Currently, there is no information available regarding any specific promotional offers or service specials at Max Platt Ford-Lincoln, Inc. Lincoln Service based on the provided data. Typically, dealership service centers may offer seasonal promotions, discounts on specific services, or package deals for routine maintenance. Local residents interested in learning about any such offers would need to contact them directly.

Given the significant negative feedback concerning the dealership's sales practices, local users considering service at Max Platt Ford-Lincoln, Inc. Lincoln Service are advised to proceed with caution and conduct thorough due diligence. This could include seeking additional reviews specifically related to their service department from other sources, inquiring about service guarantees, and clearly communicating their expectations and concerns with the service advisors. It might also be prudent to compare their services and reputation with other independent auto repair shops or Ford/Lincoln service centers in the Kendallville area before making a decision.

In conclusion, Max Platt Ford-Lincoln, Inc. Lincoln Service in Kendallville, Indiana, operates as an Auto Repair Station, primarily catering to Ford and Lincoln vehicles. While they likely offer a range of standard automotive maintenance and repair services, the single available customer review focuses on a severely negative experience with their used car sales department, raising broader concerns about the dealership's overall operations. Without additional feedback specifically regarding their service department, it is impossible to provide a comprehensive and balanced assessment of their service quality. Local users are strongly encouraged to seek further information and consider all available options before entrusting their vehicle to this service center.