Mavis Tires & Brakes

Mavis Tires & Brakes ico

(744 reviews)

Auto Repair StationsIllinoisKane CountyWest DundeeSpring Hill Ring Road

Kane County . Illinois

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  • Reviews
  • +1 847-268-7181
  • www.mavis.com
  • 700 Spring Hill Ring Rd, West Dundee, IL 60118, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM

Mavis Tires & Brakes Introduce

Mavis Tires & Brakes, located at 700 Spring Hill Ring Rd, West Dundee, IL 60118, USA, serves the local community as a comprehensive auto repair station with a strong focus on tire sales and services. Falling under the "Auto Repair Stations" category, this establishment provides a crucial range of goods and services aimed at maintaining vehicle safety and performance. Mavis Tires & Brakes positions itself as a convenient and reliable destination for drivers seeking everything from a quick tire repair to more extensive automotive maintenance.

The environment at Mavis Tires & Brakes is typically designed for both efficiency and customer comfort. Upon entering, customers can expect a clean and organized retail area where various tire brands and sizes are displayed. The service bays are equipped to handle a high volume of vehicles, featuring lifts and specialized machinery for tire mounting, balancing, rotations, and brake services. While the primary focus is on the rapid turnaround of tire and basic auto services, many locations, including this one, provide amenities in their waiting areas such as comfortable seating, Wi-Fi, and potentially a television, aiming to make the customer's wait as pleasant as possible. The functional layout emphasizes the speed and capability of their service operations, allowing for quick processing of vehicles.

Mavis Tires & Brakes offers a wide array of services and products, primarily centered around tires and essential vehicle maintenance. Their core offerings include the sale and installation of a diverse range of **tires** from leading brands such as Bridgestone, Continental, Dunlop, Firestone, Goodyear, Michelin, Pirelli, and Cooper, among others. They cater to various vehicle types and driving needs, offering all-season, high-performance, and seasonal (winter/summer) tires. Beyond sales, their tire-related services encompass **tire repair**, **tire rotation**, and **wheel balancing**, all critical for extending tire life and ensuring safe driving. In addition to tires, Mavis provides comprehensive **auto care services**, which typically include **brake system checks and repairs** (pads, rotors, calipers), **oil changes** (conventional, synthetic, high-mileage), **battery testing and replacement**, **wheel alignment**, and **multi-point vehicle inspections**. Some locations may also offer services like shock and strut replacement, fluid flushes, and Wiper blade replacement. The goal is to be a one-stop shop for common vehicle maintenance needs, enabling customers to address multiple issues during a single visit.

A notable feature of Mavis Tires & Brakes, as observed from customer experiences, is their capacity for **quick service**, particularly for routine tasks like tire repairs. One customer recounted being "in & out of there in 20 minutes" for a broken screw in their tire, highlighting the efficiency of the team, specifically mentioning Bryan, who was "extremely helpful." This speed and responsiveness are a significant benefit for customers who need quick turnarounds. The availability of a wide selection of tire brands is also a key feature, aiming to provide choices for various budgets and vehicle types. Mavis also states a "We will beat any price" policy on their website for tires, indicating a competitive pricing strategy. However, it's important to note that customer experiences can vary, as one detailed review suggests challenges with price matching and tire availability, indicating that the execution of these features might not always be consistent across all interactions. Despite this, the presence of these policies and a generally positive reputation for quick, essential services forms a core aspect of their appeal.

Mavis Tires & Brakes frequently engages in various promotional activities to attract and retain customers. Common promotions often include **rebates and discounts on sets of four tires** from specific brands, with potential savings that can be significant, sometimes reaching up to $180 or $100 on select sets. They also offer competitive starting prices for passenger and SUV tires, often bundling these with free services like tire rotation. Information about these deals, along with "30-Day Price Guarantees" and mileage warranties, is typically available on their official website or directly at the store. Customers are encouraged to inquire about current coupons and rebates to optimize their purchases. While some customers have reported inconsistencies with price matching their own online prices or local competitors, the advertised commitment to beating prices is a significant promotional point. For the most accurate and up-to-date promotional offers, it is always recommended for local users to contact the West Dundee location directly via phone at (847) 268-7181 or visit their website, as promotions are subject to change and vary by location and time.

Mavis Tires & Brakes Photos

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Mavis Tires & Brakes Location

Mavis Tires & Brakes Customer Reviews

We were visiting the area from out of town and got a broken screw in one of our tires. We brought it into this Mavis late at night, and Bryan was extremely helpful. They repaired the tire immediately - we were in & out of there in 20 minutes. Wish we lived in the area so we could keep coming back. This is a place you can trust - highly recommended!

May 15, 2025 · Dave Carlson

I've been a happy customer of this Mavis (NTB) since I moved to the area 20 years ago. Today, that changed. Needing 4 new tires for my wife's Ford Edge, I approached the salesman with the exact tire, and size I was looking to purchase. Pirelli STR. Instantly the salesman tried to upsell me to a "far better tire". When he asked me why I chose this tire, I explained this would be my 6th set of Pirelli's on 2 different Ford Edge's(4 sets purchased at this store over the years). While not the "best" tire, I was happy with how long the Pirelli's last, wet and snow handling characteristics, and being relatively quiet at highway speeds. Besides, I mentioned these where OEM on both our cars. Although their website claimed these where available "today", the salesman told me they would have to order them, and they wouldn't be available until later in the day. Sounds good, I'm in no hurry, let's order them. When I asked about a price match, he stated "it depends", even though their website claims "We will beat any price" on their home screen. Needless to say, when I showed him a local competitors price being $72 cheaper per tire, he stated he could not match the local competitors price because "that's $100 off each tire". Math is obviously not his strong point. Frustrated, he tapped on his keyboard, and says the tires will take 2 weeks to arrive since now the where coming from New York, so much for later today. In the end, they would not match their local competitors price, nor lower the retail price at all. This used to be the place for tires, now I'll look elsewhere..

Mar 25, 2025 · Al W

My partner had car troubles close to this location -- they swiftly sprung into action to help her and did one of the most professional jobs I have seen. They gained two new customers today and I will absolutely be brining in my vehicle next time I need it serviced. The professionalism, the quick-turn and the immediate knowledge of what the issue was made them really stand out.

Apr 28, 2025 · Milo Barsanti- Gonzalez

I got a dreaded nail in my tire while in the area for a dinner. My husband found Mavis was nearby and brought my car. Even though they were only open for 30 more minutes, they were able to repair my tire. I highly recommend this shop!

May 16, 2025 · Julie Carlson

Don’t waste your time going here. First of all I had an appointment for 9am. Ended up leaving at 1pm all to mount and balance 4 tires which is insane. Only reason I went here was because the service was offered from the tire company I got tires from. I knew something was up when they told me the valve stem was broken already when they removed the air plug. No way my valve stem was broken, It was broken at the shop when they took it off and on top of that , my rims require a one piece sensor which they wanted to replace and charge me for it when they messed up the stem valve. After that I just told them to mount a rubber one and now I have tpms light on until I spend $ on a sensor and pay to mount and program. The guy who serviced my tires was so stressed and frustrated , idk how they could have him on the staff. Caught him throwing my old tires of frustration and madness towards my car. He couldn’t mount 4 tires because of a low profile sidewall. I seen tire shops mount and balance in n out in 20min. I gave them the benefit of the doubt because the manager tried to do go back and forth and check and help the guy servicing my tires but all the customers he received and orders he couldn’t do everything for the technician. I don think my tires are even balanced because I got an alignment the day after at a different shop. After finally leaving after 4 hours my tires were full of grease used to slip on the rims, all the sidewalls full of grease and tires not blown up to the right psi. Who knows if they’re even torqued to specs. This is ridiculous I don’t ever write reviews but save yourself the time , bunch of folks who don’t take work seriously and if you don’t like your job or career then do something you like. I see the owner responding to all these messages but how does he allow this to continue. Should close this place down.

Oct 29, 2024 · Miguel Jaime