Matheny Motors

Welcome to Matheny Motors, a dependable auto repair station located in Lost Creek, WV 26385, USA. As a valued provider within the Auto Repair Stations category, Matheny Motors has garnered positive feedback for its knowledgeable staff, skilled mechanics, and commitment to getting customers back on the road quickly and efficiently. While specific details about the physical environment are limited, the customer reviews highlight key aspects of their services and features that make them a trusted choice for auto repair in the Lost Creek area.

Although the online information doesn't describe the physical appearance of Matheny Motors, the emphasis on the expertise of their parts personnel and the professionalism of their mechanics suggests a well-functioning and service-oriented environment. The ability to quickly organize repairs for a vehicle that broke down on the road implies an efficient operational structure and a team that is prepared to handle unexpected situations promptly.

Based on the available customer reviews, Matheny Motors offers a range of essential auto repair services, likely including:

• General Auto Repair: The successful repair of a truck that had stopped working indicates their capability to handle general mechanical issues and get vehicles back in operational condition.
• Truck Repair: The specific mention of a truck repair suggests they have the expertise and equipment to service larger vehicles as well as cars.
• Parts Expertise: The glowing review of "Donnie," a parts man, highlights a significant strength of Matheny Motors. His extensive knowledge of parts, to the point of being able to "rattle parts numbers off," indicates that customers can rely on accurate identification and sourcing of the correct components for their vehicles. This is crucial for efficient and effective repairs.
• Roadside Assistance and Coordination: Their ability to "organize everything" for a customer whose truck broke down on the road suggests they offer or can coordinate roadside assistance, towing, and subsequent repairs, providing a comprehensive service for breakdowns.
• Professional Mechanical Services: The review explicitly mentions "professional mechanics," assuring customers that their vehicles are in the hands of skilled and competent technicians.

Several key features and characteristics of Matheny Motors contribute to their positive reputation:

• Highly Knowledgeable Parts Personnel: Donnie, the parts man, is singled out for his exceptional expertise. This is a significant asset, as accurate parts identification is essential for timely and correct repairs. His "old school" knowledge suggests a deep understanding and experience in the automotive parts industry.
• Professional and Efficient Mechanics: The quick turnaround time of two days to get a broken-down truck back on the road speaks to the efficiency and skill of their mechanics. They are described as "professional," indicating a high standard of service.
• Excellent Customer Service: The "very kind personal" mentioned in the review, along with the helpfulness of Mark, the "excellent manager," suggests a customer-focused approach where courtesy and support are prioritized.
• Effective Problem Solving: Their ability to "organized everything" for a roadside breakdown demonstrates their commitment to helping customers in challenging situations and managing the repair process seamlessly.
• Trustworthy Management: Mark, the manager, is described as a "very nice person" and an "excellent manager," indicating strong leadership and a positive influence on the overall customer experience.

Currently, there is no specific promotional information available for Matheny Motors based on the provided reviews. However, their inherent strengths – the expertise of their parts staff, the professionalism of their mechanics, and their commitment to customer service and efficient repairs – serve as powerful endorsements. The positive word-of-mouth generated by satisfied customers, particularly those who experienced breakdowns and were quickly assisted, is a valuable form of promotion.

The fact that Matheny Motors was able to get a truck back on the road within two days after a breakdown highlights their responsiveness and efficiency, which can be a significant draw for customers, especially those who rely on their vehicles for work or daily life. This rapid service, coupled with the knowledge of their parts department, positions them as a reliable solution for unexpected vehicle issues.

In conclusion, Matheny Motors in Lost Creek, WV, is a trusted auto repair station known for its knowledgeable parts specialist, Donnie, its team of professional and efficient mechanics, and its excellent customer service, managed effectively by Mark. Their ability to handle breakdowns promptly and get customers back on the road quickly makes them a go-to choice for reliable auto repair in the area. While specific promotions are not mentioned, their core strengths and positive customer feedback speak volumes about the quality of their services. If you are in the Lost Creek area and need dependable auto or truck repair, Matheny Motors, located in Lost Creek, WV 26385, is a reliable option. You can contact them at (304) 745-2540 or +1 304-745-2540 for assistance.