Master Automotive

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  • +1 909-254-6550
  • masterautomotiveriverside.com
  • 1615 Riverview Dr, San Bernardino, CA 92408, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Master Automotive Introduce

In the competitive landscape of automotive care, finding a reliable and trustworthy "Auto Repair Station" is paramount for any vehicle owner. Master Automotive emerges as a noteworthy establishment, dedicated to providing comprehensive maintenance and repair services for a wide array of vehicles. Operating within the essential category of auto repair, Master Automotive aims to be a go-to solution for local users seeking professional, efficient, and honest car service. Their approach centers on combining skilled technicians with a commitment to customer satisfaction, ensuring that vehicles are not just repaired, but properly maintained for long-term reliability.

Environment and Customer Experience

The operational environment at Master Automotive is designed to instill confidence and comfort in their clientele. While specific architectural details may vary by location, a well-regarded auto repair shop like Master Automotive typically emphasizes cleanliness, organization, and a professional atmosphere. This usually translates into a tidy workshop where tools and equipment are neatly arranged, reflecting an orderly and efficient approach to vehicle care. Such an environment suggests that the technicians work with precision and respect for the vehicles they service.

For customers, the front office or waiting area is generally equipped for comfort. Amenities such as comfortable seating, complimentary Wi-Fi, and perhaps refreshments are common to make the waiting experience as pleasant as possible. The emphasis on transparent communication is a crucial aspect of their customer experience. Customers often report that technicians and service advisors at Master Automotive take the time to explain the issues clearly, detailing the necessary repairs and providing upfront, honest quotes. This proactive communication helps demystify the repair process and builds a strong foundation of trust, a key differentiator in the auto repair industry. The goal is to make customers feel informed and empowered in their vehicle maintenance decisions, rather than overwhelmed or pressured.

Services Offered

Master Automotive distinguishes itself by offering a broad spectrum of services, positioning itself as a full-service repair facility capable of addressing nearly any automotive need. This comprehensive approach means vehicle owners typically don't need to visit multiple shops for different issues. Their core services include:

  • General Maintenance: This foundational service includes routine oil changes, filter replacements (air, cabin, fuel), fluid checks and top-offs (brake fluid, transmission fluid, coolant, power steering fluid), and comprehensive multi-point inspections designed to identify potential issues before they become major problems.
  • Brake Services: Essential for safety, their brake services encompass inspections, pad and rotor replacement, brake fluid flushes, and diagnostics for ABS (Anti-lock Braking System) issues.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic tools, they can accurately troubleshoot and repair a wide range of engine issues, from addressing 'check engine' light warnings to performing complex engine repairs and rebuilds. This also includes tune-ups and timing belt replacements.
  • Transmission Services: They handle both automatic and manual transmission repairs, fluid flushes, and replacements, crucial for smooth vehicle operation.
  • Suspension and Steering Repair: Services include inspecting and repairing components like shocks, struts, ball joints, and tie rods, which are vital for vehicle handling, ride comfort, and tire longevity.
  • Tire Sales and Services: While not exclusively a tire shop, many full-service auto repair stations, including Master Automotive, offer tire sales, mounting, balancing, rotation, and alignment services.
  • Electrical System Repair: Diagnosis and repair of automotive electrical issues, including battery checks, starter and alternator replacement, and complex wiring problems.
  • HVAC (Heating, Ventilation, and Air Conditioning) Services: Repair and maintenance of vehicle climate control systems to ensure comfort in all weather conditions.
  • Exhaust System Repair: Addressing issues with mufflers, catalytic converters, and exhaust pipes to maintain vehicle performance and emissions compliance.
  • Pre-Purchase Inspections: Offering detailed inspections for individuals considering buying a used vehicle, providing peace of mind by identifying any underlying mechanical issues.
Features and Advantages

Master Automotive aims to stand out in the auto repair sector through several key features and advantages:

  • Experienced and Certified Technicians: A hallmark of a reputable auto repair shop, Master Automotive likely employs ASE (Automotive Service Excellence) certified technicians. This certification signifies a high level of expertise and ongoing professional development, ensuring that repairs are performed correctly and efficiently. Their experience across various makes and models is a significant asset.
  • Commitment to Honesty and Integrity: Customer feedback often highlights the shop's integrity, with many reporting that they receive honest assessments and are not pressured into unnecessary repairs. This builds long-term trust and repeat business.
  • Advanced Diagnostic Equipment: Modern vehicles are increasingly complex, relying heavily on sophisticated electronic systems. Master Automotive's use of up-to-date diagnostic tools allows for precise identification of issues, reducing repair time and ensuring accuracy.
  • Quality Parts and Workmanship: Reputable repair shops like Master Automotive typically use high-quality, OEM (Original Equipment Manufacturer) equivalent or better parts to ensure the longevity and reliability of their repairs. This is often backed by a warranty on parts and labor.
  • Customer Convenience: Beyond comfortable waiting areas, some Master Automotive locations may offer amenities such as shuttle services, early bird/late night drop-offs, or online appointment scheduling, all designed to make the repair process as convenient as possible for busy customers.
  • Comprehensive Vehicle Health Reporting: Many modern shops provide digital inspections and detailed reports, often with photos, to give customers a clear understanding of their vehicle's condition and recommended services.
Promotional Information

While specific, time-sensitive promotions from Master Automotive may vary by location and time, auto repair stations like this typically engage in several forms of promotion to attract and retain customers. These often include:

  • New Customer Discounts: Introductory offers on services like oil changes or diagnostic checks to encourage first-time visitors.
  • Seasonal Maintenance Specials: Promotions tailored to prepare vehicles for specific seasons (e.g., winterization checks, AC service specials in summer).
  • Package Deals: Bundled services, such as oil change and tire rotation packages, offered at a discounted rate.
  • Referral Programs: Encouraging existing satisfied customers to refer new clients in exchange for discounts or incentives.
  • Online Coupons and Rebates: Frequently, shops will offer printable coupons on their websites or participate in manufacturer rebates for specific parts (e.g., tires, batteries).
  • Loyalty Programs: Programs that reward repeat customers with points, discounts, or exclusive service benefits.
  • Transparent Pricing Models: While not a "promotion" in the traditional sense, their commitment to upfront and clear pricing serves as a significant draw, as customers appreciate knowing the cost before work begins, fostering trust and perceived value.

To ascertain the most current and specific promotional offers, local users are encouraged to visit the official Master Automotive website, check their local listings, or contact their nearest branch directly. Their commitment to quality service, combined with potential promotional savings, aims to position Master Automotive as a reliable and value-driven choice for all automotive repair and maintenance needs.

Master Automotive Location

Master Automotive Customer Reviews

If no stars was an option I'd use it. We spent over $6000 for a completely botched rebuild on our vehicle. Not only did it run worse than before the rebuild was needed, but the driveshaft fell out from under the vehicle while we were trying to take it to another shop. They reel you in with a "good deal" and approachable attitudes. The head mechanic seems like he knows what he is talking about and it's all a poly to get more and more money out of you. The 3 year warranty and "good pricing" is a lie to get you to trust them. Do not. Go somewhere else.

May 09, 2025 · Faith Gambrall

I had the best experience! I took my car to many different mechanics no one could fix my car. Here not only they rebuilt the whole engine of my car but they also have the best prices and a 3 year warranty. I don’t think anyone can beat their prices and quality service. I highly recommend Master Automotive for anyone out there!! Great service and fantastic customer service +++

Mar 06, 2025 · B Driz

Took my car to Masters Automotive, the lady at the front desk was very friendly. The mechanic Tony does great work and even worked on pricing. Had taken the car to 2 places previously that couldn't help. Master Automotive was able to fix it. I'd come here again.

Apr 04, 2025 · LaChelle Clayton

I took my 2017 Chevy Silverado in for a complete engine overhaul. The manager Tony was honest from the get go and advised us of the pricing. They were in communication with us throughout the entire process. I highly recommend Master Automotive for anyone who wants their car finished timely, professionally, and efficiently.

Mar 10, 2025 · Rana Marjieh

I got my wrangler fixed here! I recommend any one to come here they ahave the best most professional staff very helpful. I am so happy they got me back on the road. Come here for all your automotive repairs.

Mar 27, 2025 · Juan Perez