Mark Thomas Ford, Inc. Service

(2 reviews)

Auto Repair StationsOhioTrumbull CountyCortland

Trumbull County . Ohio

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  • Intro
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  • Reviews
  • +1 330-638-1010
  • www.markthomasford.net
  • 3098 Elm Road Ext. N.E, Cortland, OH 44410, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed

Mark Thomas Ford, Inc. Service Introduce

Mark Thomas Ford, Inc. Service is a trusted auto repair and service center located in Cortland, Ohio. Known for their expertise in Ford vehicle repairs and maintenance, this establishment has been serving the local community with reliable and high-quality automotive care. Their team of experienced technicians is dedicated to ensuring your vehicle runs smoothly and efficiently, using genuine Ford parts to maintain the integrity and performance of your car.

Mark Thomas Ford, Inc. Service offers a comprehensive range of services, including routine maintenance, diagnostics, repairs, and collision repair. Whether it's an oil change, tire rotation, or more complex mechanical issues, their team is equipped to handle all your automotive needs. The center also provides courtesy vehicles for customers who need temporary transportation while their car is being serviced, which was particularly appreciated by some of their clients during extended service periods.

One of the standout features of Mark Thomas Ford, Inc. Service is their extended hours on Saturdays, making it more convenient for busy individuals to get their vehicle serviced without having to take time off during weekdays. Their commitment to customer satisfaction extends beyond just repairs; they aim to make the entire experience as smooth and stress-free as possible.

Customer feedback highlights both positive experiences and areas for improvement. Many customers have praised the center for their prompt service and use of genuine Ford parts, which ensures optimal performance and longevity for vehicles. However, some reviews have pointed out issues with communication regarding ongoing repairs and unexpected charges. Despite these challenges, many clients appreciate the affiliation discount available to dealership customers and recognize the importance of following up directly with the service team for updates.

Mark Thomas Ford, Inc. Service is more than just a repair shop; it's a community-focused establishment that strives to build long-term relationships with its clients. Their dedication to quality, reliability, and customer care makes them a go-to destination for all your automotive needs in Cortland and surrounding areas.

  • Specialty: Expertise in Ford vehicle repairs and maintenance
  • Services Offered: Routine maintenance, diagnostics, repairs, collision repair
  • Courtesy Vehicles: Available for customers during extended service periods
  • Convenience: Extended Saturday hours for easier scheduling
  • Location: 3098 Elm Road Ext. N.E., Cortland, OH 44410

If you're looking for a reliable and trustworthy car repair service in the Cortland area, Mark Thomas Ford, Inc. Service is definitely worth considering. Their commitment to excellence and customer satisfaction makes them a top choice for both Ford owners and general automotive needs.

Mark Thomas Ford, Inc. Service Location

Mark Thomas Ford, Inc. Service Customer Reviews

Service Department never answered calls or responded to messages. Courtesy cars available, which was great since they had our vehicle for over a month. Didn't communicate that work they had done was being redone due to failure of a replaced part. On several occasions, after not responding to calls/messages, dropped in and parts just happened to arrive that day and work would commence. Their work caused a new issue that drained the 2-yr old battery multiple times and they charged us to replace. They also incorrectly documented one of the issues and replaced unnecessary parts without resolving the actual issue. While I appreciated the affiliation discount, we won't be returning to this dealership for service.

Nov 08, 2024 · Jared “SlenderJoe”

Mar 01, 2023 · Dennis Shadron