Major Brands Inc.

In the world of automotive care, having a reliable partner for both parts and service is invaluable. Major Brands Inc. distinguishes itself as a comprehensive "Auto Repair Station" that serves as a dedicated auto parts store and a full-service car repair center. With established locations, notably in Mount Sterling, KY, and Morehead, KY, Major Brands Inc. caters to a wide customer base, including those from surrounding communities like Owingsville, Flemingsburg, and West Liberty. Their business model seamlessly integrates the sale of a vast array of automotive parts and tires with expert mechanical services, offering a one-stop solution for vehicle owners.

Major Brands Inc. prides itself on a customer-centric approach, aiming not just to sell products, but to help customers make informed purchasing decisions for their vehicles. They emphasize reliability, quality, and a commitment to keeping vehicles safely on the road.

The facilities at Major Brands Inc. are designed to support both their retail tire and parts sales, and their comprehensive automotive repair services. You can expect a professional and functional environment that reflects their dual role as an auto parts store and a repair shop:

• Retail Showroom: A well-organized space showcasing a wide selection of tires from major brands. This area would also likely feature displays of common automotive parts and accessories, providing a clean and accessible environment for customers to browse and make inquiries.
• Multiple Service Bays: Equipped with the necessary tools, lifts, and diagnostic equipment to perform a broad spectrum of mechanical repairs and tire services. These bays are typically maintained to ensure efficient workflow and safe operations.
• Specialized Tire Equipment: Dedicated machines for tire mounting, balancing, and alignment, capable of handling various tire sizes for passenger cars, trucks, and possibly even commercial vehicles.
• Waiting Area: A comfortable space for customers to relax while their vehicle is being serviced. While specific amenities are not detailed, reputable shops often provide Wi-Fi, refreshments, and a clean waiting environment.
• Organized Parts Inventory: Beyond the showroom, a well-managed inventory system for a wide range of auto parts, ensuring quick access to components needed for repairs.

The operational setup at Major Brands Inc. focuses on efficiency and expertise, ensuring that whether a customer is purchasing tires or having a complex repair done, they receive service in a professional and well-equipped setting.

Major Brands Inc., operating as an "Auto Repair Station," provides an extensive array of services that cover almost every aspect of vehicle maintenance and repair. Their offerings are comprehensive, addressing both routine needs and more complex mechanical issues:

• New Tire Sales: They are a prominent retailer of major brand-name tires, including Michelin®, BFGoodrich®, Goodyear, Kelly, and many more. They assist customers in selecting the right tires based on vehicle type, driving conditions, and budget.
• Tire Services:
  • Tire Installation: Professional mounting and installation of new tires.
  • Tire Balancing: Crucial for smooth driving and even tire wear.
  • Flat Tire Repair: Expert repair of punctures and other minor tire damage.
  • Tire Rotation: To promote even wear and extend the lifespan of tires.
  • Tire Pressure Monitoring System (TPMS) Service: Inspection and repair of TPMS systems.
• Brake Repair: Comprehensive brake services, including inspection, pad and rotor replacement, caliper service, and brake fluid flushes.
• Lube, Oil & Filter Change: Essential preventative maintenance service to ensure engine longevity and performance.
• Wheel Alignment: Precise alignment services to prevent uneven tire wear and improve vehicle handling.
• Cooling System Repair: Services related to the radiator, water pump, thermostat, and hoses to prevent overheating and maintain engine health, including cooling system flushes and pressure tests.
• Belts & Hoses: Inspection and replacement of various belts (e.g., serpentine, timing) and hoses (e.g., radiator, heater) vital for vehicle operation.
• Starting, Charging & Batteries: Testing, repair, and replacement of batteries, alternators, and starters to ensure reliable vehicle starting.
• Steering and Suspension System Repair: Addressing issues with shocks, struts, ball joints, tie rods, and other components that affect ride quality and steering control.
• Axle, CV Joint & Driveshaft Repair: Services for these crucial drivetrain components that transmit power to the wheels.
• Four Wheel Drive System Service: Inspection and repair of 4WD systems, including transfer case service.
• Preventive Maintenance: Comprehensive preventative maintenance services at various mileage intervals (e.g., 105,000-mile service, 120,000-mile service) to help vehicles reach high mileage goals and avoid major breakdowns.

The extensive range of mechanical services demonstrates Major Brands Inc.'s capability as a full-fledged auto repair station, able to handle diverse vehicle needs beyond just tire sales.

Major Brands Inc. aims to provide a superior customer experience through several key features:

• Highly Qualified Mechanics: All automotive repair and mechanic services are performed by highly qualified mechanics. This expertise ensures that repairs are done correctly and efficiently, contributing to vehicle safety and longevity.
• Commitment to Customer Satisfaction: Their number one goal is "complete satisfaction for customers." This is reflected in their service approach, where mechanics strive to ensure vehicles perform at their best before leaving the service bays.
• Quality Truck and Car Repair Equipment: The use of quality equipment allows their mechanics to work on a wide variety of makes and models, ensuring precision and effectiveness in their repairs.
• Longstanding Reputation for Quality Repairs: Building a reputation over time signifies consistent delivery of reliable services and positive customer experiences.
• "We don't sell you tires, we help you buy them!": This slogan highlights a consultative sales approach for tires, indicating that they prioritize customer needs and provide informed recommendations rather than just pushing products.
• One-Stop Automotive Repair Shop: Their comprehensive service list means customers can get most of their vehicle's needs met under one roof, saving time and simplifying vehicle maintenance.
• Objective Estimates: They are prepared to give "reliable estimates" for any automotive repair issue, promoting transparency and trust in their pricing.

While specific customer reviews were not broadly available, the detailed description of their services and customer-focused philosophy on their website suggests a strong commitment to professionalism and reliability, which are critical for earning customer trust in the auto repair industry.

Major Brands Inc. likely employs various promotional strategies to attract and retain customers, building on their reputation for comprehensive service and quality products. Based on their offerings, common promotions would include:

• Tire Sales & Rebates: As a major tire dealer, they would frequently participate in manufacturer rebates (e.g., from Michelin, BFGoodrich, Goodyear) on the purchase of a set of four tires. They might also offer their own in-store discounts or "Buy 3, Get 1 Free" type deals.
• Auto Repair Specials: Periodic discounts on common services such as oil changes, brake repair, or wheel alignments. These are often advertised on their website or through local flyers.
• Preventive Maintenance Packages: Offering bundled services for routine maintenance at specific mileage intervals, providing a cost-effective way for customers to keep up with vehicle care.
• Online Contact and Quote Requests: Encouraging "Internet customers" to contact them online to request quotes or schedule service is a modern promotional tool.
• Competitive Pricing: While not explicitly stated as a promotion, their emphasis on reliability and customer satisfaction suggests they aim to offer competitive pricing for their services and products.
• Service Guarantees/Warranties: Although not explicitly detailed, reputable auto repair shops often provide warranties on parts and labor for the services performed, which acts as a strong promotional assurance of quality.

For the most current and specific promotional information, local users in Mount Sterling, Morehead, and surrounding areas (Owingsville, Flemingsburg, West Liberty) are encouraged to visit the official Major Brands Inc. website or contact their nearest location directly during their business hours (Monday through Friday from 8 am to 5 pm). This direct contact will provide the most up-to-date details on any active deals or seasonal offers.

In summary, Major Brands Inc. stands as a robust "Auto Repair Station" that effectively combines the convenience of an auto parts store with the expertise of a full-service car repair center. Their commitment to offering a wide selection of quality tires and parts, coupled with comprehensive mechanical services performed by qualified mechanics, makes them a reliable and valuable resource for vehicle owners seeking trustworthy and efficient automotive care in their service areas.