Fitzpatrick's Auto Service

Fitzpatrick's Auto Service ico

(15 reviews)

Auto Repair StationsKentuckyRowan CountyMoreheadWest Main Street

Rowan County . Kentucky

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Operating Hours

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Fitzpatrick's Auto Service Introduce

Located at 238 W Main St, Morehead, KY 40351, USA, Fitzpatrick's Auto Service stands as a highly regarded "Auto Repair Station" within the local community. More than just an auto parts store, this establishment offers a full spectrum of vehicle services, from mechanical repairs and body work to convenient towing and even U-Haul rentals. You can reach them at (606) 462-3575 for all your automotive needs, with the same number serving as their mobile contact: +1 606-462-3575.

Fitzpatrick's Auto Service distinguishes itself as a comprehensive solution for vehicle owners. While the initial prompt categorized it as an "auto parts store," the overwhelming evidence from customer reviews points to its core identity as a full-service auto repair and body shop. This multi-faceted approach allows them to address a wide range of automotive issues, providing a seamless experience for their clientele.

Environment and Facilities

As a full-service auto repair and body shop, Fitzpatrick's Auto Service operates within a facility equipped to handle various types of vehicle work. While specific details about the interior layout are not publicly detailed, a professional auto service center typically includes multiple service bays, allowing technicians to work on several vehicles simultaneously. This contributes to their noted "extremely quick" service times. The environment would house specialized tools and diagnostic equipment for mechanical repairs, as well as dedicated areas for body work, including paint booths and frame straightening equipment for collision repair. Given their association as a U-Haul Neighborhood Dealer, the premises would also have space to accommodate a fleet of U-Haul moving trucks, trailers, and moving supplies, indicating an organized and functional outdoor area for vehicle staging. A clean and orderly reception area would welcome customers, reflecting a commitment to professionalism and comfort, even if basic. The overall setup is geared towards efficient workflow to minimize vehicle downtime for customers.

Services Offered

Fitzpatrick's Auto Service provides a robust array of services, making them a go-to destination for comprehensive vehicle care:

  • Full Mechanical Repairs: This includes troubleshooting and fixing a wide range of issues affecting a vehicle's engine, transmission, brakes, suspension, electrical systems, and more. Customer reviews indicate they can "figure it out and fixed it all in one day," highlighting their diagnostic prowess and repair efficiency.
  • Auto Body Work: Beyond mechanical issues, they specialize in body repairs. This covers collision damage, dent removal, paint matching, and restoring the vehicle's aesthetic integrity after an accident. The review mentioning "the body work" confirms this expertise.
  • Towing Services: They offer towing, providing convenience and alleviating stress for customers whose vehicles are not drivable. The phrase "No hassle with towing" suggests an efficient and customer-friendly towing process.
  • Vehicle Maintenance: While not explicitly stated, as a full-service auto shop, they would undoubtedly provide routine maintenance services such as oil changes, tire rotations, fluid checks, and filter replacements, essential for prolonging vehicle life and performance.
  • U-Haul Rentals: Fitzpatrick's Auto Service also operates as a U-Haul Neighborhood Dealer. This means they offer moving truck rentals, trailers (cargo, enclosed, utility, car, motorcycle), and moving supplies. This diversified service caters to a broader customer base beyond just vehicle repair.
Features and Customer Experience

Fitzpatrick's Auto Service is lauded for several key features that consistently lead to overwhelmingly positive customer experiences:

  • Exceptional Customer Care: Customers frequently praise the business owner for going "out of his way to help me in every way possible." This personalized attention and dedication to customer satisfaction stand out, creating a trusting and reassuring environment for vehicle owners.
  • Comprehensive Problem Solving: Their ability to handle diverse issues, from towing and body work to complex mechanical problems, all under one roof, is a significant feature. This "no hassle" approach means customers don't need to coordinate multiple vendors for different aspects of repair, saving them time and stress.
  • Speed and Efficiency: Despite the complexity of some repairs, the service is described as "extremely quick." This rapid turnaround time is highly valued, especially for individuals who rely heavily on their vehicles.
  • Quality of Work: The results speak for themselves. One customer exclaimed, "my vehicle runs better than it did when I bought it a few years back," demonstrating a commitment to high-quality repairs that often exceed expectations. Similarly, the "best car service I have ever had!" review underscores the excellence of their work.
  • Reasonable Pricing: For college students, a demographic often concerned with budget, the mention of "very reasonable prices" is a crucial feature. This affordability, combined with quality service, makes them a highly recommended choice for the Morehead State University community and beyond.
  • Reliability and Trust: The consistent positive feedback builds a strong reputation for reliability and honesty. Customers feel confident in their diagnoses and repairs, leading to statements like, "I will not go anywhere but them when I am in the Morehead area!!" and "THE place to do your business."
Promotional Information and Value Proposition

Fitzpatrick's Auto Service appears to rely heavily on its outstanding reputation and word-of-mouth referrals as its primary form of promotion. The effusive customer testimonials are the most powerful marketing tool, reflecting a business that consistently delivers on its promises. While specific discount programs or seasonal promotions were not detailed in the provided information, their value proposition is clear and highly attractive:

  • Comprehensive, One-Stop Shop: The ability to handle towing, body work, and mechanical repairs, all with professionalism and efficiency, is a major selling point. This convenience is a strong draw for busy individuals.
  • Unmatched Customer Service: The emphasis on the owner and staff going "out of their way" fosters incredible loyalty and positive buzz, leading to organic recommendations.
  • Quality and Performance: Restoring vehicles to a condition "better than it did when I bought it" speaks volumes about their commitment to excellence and long-term vehicle health.
  • Affordability, especially for Students: The "reasonable prices" make them an accessible and practical option for a broad demographic, including budget-conscious college students.
  • U-Haul Partnership: Being a U-Haul Neighborhood Dealer provides an additional revenue stream and brings in a different segment of customers who might then utilize their auto services, or vice-versa. This partnership highlights their versatility and commitment to serving diverse community needs.

For local users in Morehead, KY, Fitzpatrick's Auto Service is presented as an indispensable resource for dependable, high-quality, and customer-focused automotive care. Their combination of comprehensive services, efficient operations, fair pricing, and a genuinely helpful approach makes them a standout choice for anyone needing vehicle assistance in the area.

Fitzpatrick's Auto Service Photos

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Fitzpatrick's Auto Service Location

Fitzpatrick's Auto Service Customer Reviews

One of the few business owners I've met that went out of his way to help me in every way possible with my vehicle. No hassle with towing, the body work or the mechanical work. For the amount of work needed done it was extremely quick and my vehicle runs better than it did when I bought it a few years back. THE place to do your business.

Mar 02, 2025 · Adam Farrell

The best car service I have ever had! My car was having trouble and they figured it out and fixed it all in one day with very reasonable prices!! I will not go anywhere but them when I am in the morehead area!! if you are a college student and have any car issues, I highly recommend them, they will not disappoint!!

Dec 19, 2024 · Camryn Collins

Had a flat tire couldn't get tire off. I called Fitzpatrick's and an employee was there in 15 minutes to put spare on. He offered to provide a tire if we wanted to meet him at the garage. We had already made other plans for the replacement but were very glad they have the facility to provide those services if you need it. Thanks Fitzpatrick's for your help!

Nov 13, 2024 · Renee Mastin

If you live in Morehead or any of the surrounding areas, Fitzpatrick’s Towing and Auto Service is where you should go for any of your vehicle’s needs! I called around to every establishment trying to find the best prices for good service, and Fitzpatricks gave me a great price for incredible service. They replaced my brake pads, rotors, and my main and serpentine belt. They got me in quick, provided great communication every step of the way, and got my car back in great shape. As a woman, I am always worried about getting taken advantage of, but they were sure to give my car a good look over, gave me recommendations for future maintenance it may need, and only replaced what needed replaced. This is the place to go for good, quality service from great people. My husband and I will be going here for all of our auto service needs!

Aug 28, 2024 · Kayly Isaac

Huge thank you the Fitzpatrick Towing & Auto for taking care of this beautiful gal. 😍

Nov 29, 2024 · Carrie Robinson