Main Street Tire & Services

(70 reviews)

Auto Repair StationsNorth CarolinaMacon CountyFranklinEast Main Street

Macon County . North Carolina

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  • +1 828-369-1371
  • main-street-tire.edan.io
  • 493 E Main St, Franklin, NC 28734, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Main Street Tire & Services Introduce

Main Street Tire & Services stands as a pillar of reliable automotive care for the local community, operating within the platform category of Auto Repair Stations. This establishment is more than just a place to get your tires changed; it's a comprehensive service center dedicated to ensuring your vehicle's safety and longevity. Serving areas like Chantilly, VA, South Riding, VA, Aldie, VA, Brambleton, VA, Sterling, VA, and the entire Fairfax County area, Main Street Tire & Services has built a strong reputation for trustworthy and dependable auto repairs since 2008. They pride themselves on offering an affordable alternative to the often-high prices found at local dealerships, without compromising on quality or expertise.

The core philosophy at Main Street Tire & Services revolves around putting the customer's best interest first. This commitment is evident in their transparent communication, high-quality workmanship, and the significant emphasis they place on customer satisfaction. They understand that vehicle maintenance can be a complex and sometimes daunting process, and they strive to simplify it for their clients. Their approach to service is backed by numerous five-star reviews, highlighting their consistent delivery of excellent results and a positive customer experience.

Environment and Facilities

When you step into Main Street Tire & Services, you'll find a clean, family-friendly, and professional business environment. This atmosphere is designed to make customers feel comfortable and at ease, which is crucial when dealing with vehicle issues. For those waiting while their car is being serviced, the facility often provides customer-focused amenities such as a comfortable lobby with complimentary refreshments and free Wi-Fi. This ensures that your wait is as convenient and productive as possible. Furthermore, some locations offer a courtesy shuttle service, vehicle pick-up, and delivery, and even on-call towing and roadside assistance, demonstrating their dedication to customer convenience. The workshops themselves are equipped with the latest state-of-the-art automotive equipment and current diagnostic and repair tools. This commitment to modern technology allows their technicians to quickly and accurately diagnose problems, saving customers valuable time and money. For instance, they utilize advanced diagnostic systems like SmartFlow, which provides customers with a comprehensive inspection including photos and videos, giving visual verification of the issues affecting their vehicle. This paperless technology simplifies the repair process and enhances transparency between the shop and the driver, allowing customers to see exactly what needs to be done before approving any work.

Comprehensive Services Offered

As a full-service auto repair station, Main Street Tire & Services offers an extensive range of services designed to keep your car, light truck, or SUV running smoothly and safely. Their service technicians are highly skilled and ASE certified, meaning they meet the automotive industry's highest level of factory training. With a combined total of over 175 years of experience among their staff, they are well-equipped to handle nearly any automotive concern. Their services include, but are not limited to:

  • Tire Sales and Services: This is a core offering, including tire rotation, tire repair, tire installation, computerized wheel balancing, road force balancing, low-profile tire installations, and TPMS (Tire Pressure Monitoring System) repairs. They carry a wide selection of tires from many different brands, such as Bridgestone, Continental, Dunlop, Michelin, Sumitomo, Yokohama, Mastercraft, Hankook, Firestone, Kumho, and Nexen. They can help you determine the best tires for your vehicle and driving needs.
  • Routine Factory Maintenance: Adhering to manufacturer-recommended schedules, they provide essential services like lube, oil, and filter changes, replacement of belts and hoses, and cooling system/radiator service to ensure your vehicle operates at peak performance and longevity.
  • Brake Repair and Maintenance: Your safety is a top priority, and they offer thorough brake inspections, repairs, and maintenance, using high-quality parts for reliable stopping power.
  • Wheel Alignments: Proper wheel alignment is crucial for reducing uneven tire wear and enhancing overall vehicle performance. They offer comprehensive alignment services.
  • Engine Repair and Diagnostics: From minor adjustments to major overhauls, their skilled technicians can diagnose and address engine issues, including check engine light diagnosis, engine tune-ups, and even full engine replacements. They also handle diesel engine system repairs.
  • Emissions Repair: They ensure your vehicle meets environmental standards by addressing issues affecting emissions.
  • Climate Control Systems/AC Service: They inspect, repair, and recharge your vehicle's air conditioning system to keep you comfortable in all weather conditions.
  • Suspension and Steering System Repairs: They work on shocks, struts, ball joints, and tie rod replacements to maintain comfortable riding conditions and driving performance.
  • Electrical and Electronic Systems: This includes battery replacement, battery service, dashboard warning diagnostics, and repairs for various electrical components.
  • Transmission Repair: They can repair, rebuild, and replace transmissions.
  • Vehicle Inspections: This often includes state inspections and comprehensive digital vehicle inspections that provide detailed reports.
  • Hybrid Repair: For hybrid vehicle owners, they offer specialized care and expert diagnosis and repair of hybrid components.
Key Features Setting Them Apart

Main Street Tire & Services distinguishes itself through several key features that contribute to its strong reputation and customer loyalty:

  • ASE Certified Technicians: Their team is highly trained and certified, ensuring expert knowledge and quality workmanship on every repair. This certification signifies a commitment to industry best practices and ongoing education.
  • Cutting-Edge Technology: The use of the latest diagnostic equipment, including the SmartFlow system, allows for accurate problem identification and transparent communication with customers. This helps customers understand the issues with their vehicle visually, fostering trust and confidence.
  • Customer-Centric Approach: They prioritize honesty, integrity, and excellent customer service. This is reflected in their willingness to explain repairs clearly, provide a second opinion on competitor estimates, and offer various communication options (text, email, phone) to keep customers informed.
  • Warranty and Quality Assurance: Many locations offer a substantial warranty on their work, such as a 3 year/36,000 mile warranty or even up to 5 years or 50,000 miles, showcasing their confidence in the quality of their repairs and installed parts. They aim to install OEM or better parts and high-end products.
  • Local, Family-Owned Business: Being a family-owned operation with strong community ties, they often bring a personalized touch to their service, treating customers like neighbors and friends. This fosters a sense of trust and community involvement.
Promotional Information

Main Street Tire & Services frequently offers various promotions and discounts to provide added value to their customers. These promotions can vary by location, but commonly include:

  • Oil Change Specials: Look for deals on synthetic blend oil changes, often including a new oil filter.
  • Alignment Discounts: It's common to find discounts, such as 20% off any alignment service.
  • Tire Rebates and Coupons: They often participate in national tire rebates from major brands like Bridgestone, Continental, Cooper, Firestone, Goodyear, and Hankook, which can offer significant savings on new tire purchases. Specific coupons for tire services like rotations or balancing may also be available.
  • Free Checks: They often provide complimentary services like free tire pressure checks and air refills, as well as free safety, tire, and battery checks to help prevent unexpected breakdowns.
  • Financing Options: To make larger repairs more manageable, some locations may offer financing options.

It's always recommended to check their website or contact your local Main Street Tire & Services directly to inquire about current promotions and special offers, as these can change periodically. Their dedication to quality, customer satisfaction, and a wide array of services makes Main Street Tire & Services a go-to destination for all your automotive repair and maintenance needs.

Main Street Tire & Services Location

Main Street Tire & Services Customer Reviews

I went to pick up a U-Haul. The truck's check engine light was on so they checked the code and reset it. They were a little blasé about it and didn't really give me any clarification as to what the code was. Everyone was nice, but I was nervous about making a 300 mile move in a truck whose check engine light had been on. By the end of the move, the light had come back on. Also, everyone has the right to their own political beliefs but I wasn't thrilled with the knives for sale in the case. It seems that politics should be kept out of business.

Jun 05, 2024 · Melissa McHugh

Ricky is the man. Great shop. In quick. My jeep is warrantied and I trust main street tire more than Andean jeep. Lonnie is an awesome hard worker. Everyone is so personable. Like family. Even will break down what's happening and not overcharge for fixes that aren't needed.

Jun 05, 2024 · Nicholas Derouchie

Not the prettiest place in town but the best place in town! These guys really know their stuff. After being told by another shop they couldn't fix my car, the guys at Main Street Tire did the job and I am thrilled!!! Fair price, great work. You can't beat Main Street Tire!!!

Aug 22, 2024 · Karen Lavery Dickinson

100% accommodating during an urgent front brake failure and worn rotors! The mechanic worked for almost 1.5 hours to get me back on the road safely and for a reasonable price! Very polite owner, clean lobby, as well as a cute, outdoor covered porch. Definite return customer.

Dec 17, 2022 · Carole Aikman

These folks saved me me from the side of the Gorge Road today, changed my flat, repaired my tire and got me back driving within an hour. Thank you to James, especially, but to Main Street Tire and Auto, my new shop for tire and auto needs. Couldn’t have been nicer, more affordable or more timely: Really fabulous service today: thank you!

Sep 26, 2023 · Laurel Fleming